1 Star Review
May 19,2018
By:
'William'
May 19,2018
Branch: Macclesfield, 84-86 Waters Green
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SK11
Branch: Macclesfield, 84-86 Waters Green
Sales (Prospective customer)
Postcode: SK11
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Please avoid at all costs this company they are truly shocking.
I was selling my property through them and when due to a Huge Change in my personal circumstance I ahd to take the property of the market the sent the following letter to me.
I have never been threatened in such a manner by a company that is actually trying to attract customers.
They may in the past have had the odd issue surrounding this but to send such a letter to all clients who remove a property form the market is truly ATROCIUS.
TREATING ALL CUSTOMERS LIKE CRIMAINLS OR SCUM IS NOT THE BEST APPROACH TO CUSTOMER SERVICES
This are some of the extracts from the letter.
The first threatening section was IN BOLD AND UNDERLINED
âWE TAKE THIS OPPORTUNITY TO REMIND YOU THAT SHOULD YOU SELL THE PROPERTY TO ANY PURCHASER WE HAVE INTRODUCED, THROUGH OUR MARKETING THEN OUR FEE WILL BE DUEâ
You can't shout more or make any content of a letter more aggressive than making it in bold and underlining it. I've been in sales for 30 years these people know nothing about how to deal with people truly appalling.
I then goes on to say.
âwe regularly check land registry every 3 months to confirm thisâ
Another open and blunt threat
They then add
âIt is company policy to chase all fees due to us through every possible legal avenueâ
If you wish to deal with a company that treats the people that are paying their fees and wages fell free. My advice would be to avoid at all costs.
If you are selling in Macclesfield I understand that Holden and Prescott are very good wish I had know this before instructing these awful people.
Funniest thing of all is that they finish the letter with if you wish to re market the property please contact us. YEAH LIKE I WOULD EVER HAVE ANYTHNING TO DO WITH THAT ORGANISATION AS LONG AS I LIVEâ¦â¦.
HAVING BEEN IN SALES AS I SAY FOR 30 YEARS I FEEL I AM A PEOPLE PERSON THESE PEOPLE HAVE ABSOLUTELY NO IDEA HOW TO DEAL WITH PEOPLE.
YOU HAVE BEEN WARNED INSTRUCT THEM AT YOUR OWN PERIL
Will
Comment on agent fees
Atrocious
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