“Polite, efficient and professional...”
5 Star Review
Mar 28,2018
By:
'Megan'
Mar 28,2018
Branch: London, 61-63 Honor Oak Park
Services: Property Management
Rent PCM: £825
Would you recommend?: Yes
Postcode: SE23
Branch: London, 61-63 Honor Oak Park
Property Management
Rent PCM: £825
Postcode: SE23
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The letting of my flat has been managed by Sebastian Roche for more than 6 years. I have found them to be absolutely spot on as managers. A couple of examples: early in the current tenancy, I received a phone call from the resident beneath the flat, complaining about noise. I passed it on to the Estate Agent and within half an hour, they were there. They spoke to the resident downstairs and explored solutions for the noise levels in the flat and I have not had a problem since. Secondly, they have completed regular inspections and always reported back. Finally, when work has needed doing they have made a very sensible decision each time about whether it was necessary to discuss the work with me first, usually reflecting the cost of the work required. They have also been efficient about tenancy agreement renewal and generally left me comfortable knowing the flat and tenants are well managed.
Comment on agent fees
At the time I began with Sebastian Roche I think they were slightly more expensive than some other agents but I have found this cost to be worth every penny in the value I've received.
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