“Really bad experience with Cooke & Co.Seen a property on ......”
1 Star Review
Mar 01,2018
By:
'Kevin'
Mar 01,2018
Branch: Whitley Bay, 55 Park View
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NE6
Branch: Whitley Bay, 55 Park View
Sales (Prospective customer)
Postcode: NE6
5
people found
this helpful
Really bad experience with Cooke & Co.
Seen a property on a Monday, had our offer accepted the next day by the vendor after a bit of negotiating. Got a call from Claire on the Thursday to say they had sold it to someone else!! This is after Cooke & Co sent us all the requirements to get the paperwork together, we even had the Solicitor they recommended (Mincoffs) for conveyancing.
The offer we put forward for the property was based on the vendor taking the property off the market, which is what was agreed.
All of this after Nigel Cooke himself telling us (in the property we were buying) how they don't get involved in that type of behaviour etc...
I can only describe their behaviour as being like a used car salesman. How they get away with this type of behaviour is incredible!!!
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5
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You told me my offer was accepted and the property was taken off the market as a result.
You recommend your Solicitors, Mincoffs. Everything was going ahead as per your instructions, ID, mortgage, proof of funds, deposit etc..
It's not OK to say 'The vendor made a decision on who they wanted to sell the property to. As agents we are duty bound to carry out their instructions.' as you told me MY offer was accepted.
Why would you tell someone that?