0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Oct 19,2017
Oct 19,2017
0
people found
this helpful
this helpful
Shocking experience with this agent when moving out of property. Very nice when we handed money over but made it difficult when moving out. Spoke to us like dirt and quoted a ridiculous £680 to clean the house which only needed a Hoover and a carpet clean!!
Very unprofessional and clearly lack experience as they can't even get there information correct, billing us for towel rails that were poorly fitted when we moved in and fell off after first use....they then tell us we fitted them!! Clearly do not even check there own inventories. Billing us for a grey bin that is in the back garden if they had even looked!!
I would never rent a property through this agent again. When emailing, they don't like to have a conversation other than copy and pasting tenancy agreement clauses which actually contradicted them anyway!!
Very very poor customer service and an absolute disgrace to the property market.
Very unprofessional and clearly lack experience as they can't even get there information correct, billing us for towel rails that were poorly fitted when we moved in and fell off after first use....they then tell us we fitted them!! Clearly do not even check there own inventories. Billing us for a grey bin that is in the back garden if they had even looked!!
I would never rent a property through this agent again. When emailing, they don't like to have a conversation other than copy and pasting tenancy agreement clauses which actually contradicted them anyway!!
Very very poor customer service and an absolute disgrace to the property market.
Comment on agent fees
Bad
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Latest Reviews
7th Mar 2018
reviewed by 'Mike'
12th Feb 2018
reviewed by 'Richard'
19th Oct 2017
reviewed by 'Mrs'
Opening Hours
Address
Macintyers Estate Agents Ltd
Hartley House, 29 Market Place
Brackley
Buckinghamshire
NN13 7AB
01280 701001
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 100% | 50% | £650 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 0 | 0 | 3 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Mar 07,2018
Mar 07,2018
1
people found
this helpful
this helpful
Kate went above and beyond in co-ordinating all parties in our chain to achieve a mutual completion date and kept us constantly updated . We were very impressed . We would definitely recommend this estate agency....
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Comment on agent fees
Not applicable as we were the buyers.
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Feb 27,2018
Feb 27,2018
1
people found
this helpful
this helpful
Excellent service. Kept me fully informed of legal progress etc and anticipated completion date. Highly recommended in helping manage the stress involved in buying a house in the U.K. with the possibility everything can collapse at the last minute!...
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Comment on agent fees
N/a as I was buying
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Feb 27, 2018
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(1)
Thank Andrew. We are pleased that you are happy with the service you recieved from us and wish you every happiness in your new home. ...
Feb 12,2018
Feb 12,2018
2
people found
this helpful
this helpful
Very helpful and professional when sorting my mother in laws house purchase, thank you all for your help it went really easily....
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Comment on agent fees
Good
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“Unprofessional, disgraceful and appalling service from Macintyres. Big on promises, ......”
Jan 03,2018
Jan 03,2018
4
people found
this helpful
this helpful
Unprofessional, disgraceful and appalling service from Macintyres. Big on promises, EXTREMELY POOR on delivery. This included:
- pressuring me to use a conveyancer even after I had repeatedly told them I would choose my own conveyancer (because they get a lump sum from my using ...
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Comment on agent fees
Much higher than their competitors in the area. Given they did not achieve a sell, I did not have to pay their fee's but it wasted a huge amount of time, during which their behaviour caused me a lot of stress.
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Nov 03,2017
Nov 03,2017
2
people found
this helpful
this helpful
in the last week-Absolutely outstanding management and support to both landlords and tenants. Macintyers have been letting agents of our rental property for almost 30 years. This is important since we reside overseas. They handle all matters including tenant contact, regular property inspections, maintenance/repairs/improvements, ...
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Comment on agent fees
Reasonable and aligned to the national average.
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Oct 19,2017
Oct 19,2017
0
people found
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Shocking experience with this agent when moving out of property. Very nice when we handed money over but made it difficult when moving out. Spoke to us like dirt and quoted a ridiculous £680 to clean the house which only needed a Hoover and a carpet ...
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Comment on agent fees
Bad
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Nov 03, 2017
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(1)
Dear Mrs Ingham,
Thank you for taking the time to provide feedback on your experience with Macintyers. We are truly sorry to hear you feel that you have not been treated in the manner in which you would expect.
As a local business our aim is to treat all of our customer's fairly and would always welcome you to talk to us about any queries you have, to help us resolve them in a timely manner.
We would be more than happy to discuss the points that you have raised in more detail at a tim ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Thank you for taking the time to provide feedback on your experience with Macintyers. We are truly sorry to hear you feel that you have not been treated in the manner in which you would expect.
As a local business our aim is to treat all of our customer's fairly and would always welcome you to talk to us about any queries you have, to help us resolve them in a timely manner.
We would be more than happy to discuss the points that you have raised in more detail at a time that would suit you.
Kind Regards
Macintyers Property Management