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Brackley, NN13
3.7/5, 6 Reviews
67% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
No Description Found
Latest Reviews
Mike and Julie Berrie
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 100% | £0 | £0 |
| Lettings | 100% | 50% | £650 | £650 |
Address
Macintyers Estate Agents Ltd
Hartley House, 29 Market Place, Brackley, Buckinghamshire
NN13 7AB
01280 701001
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Macintyers Estate Agents Ltd Branches (View All 2)
Kate went above and beyond in ...
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5 Star Review
Kate
By : 'Mike'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NN13
7 Mar 2018
People found this helpful1
Kate went above and beyond in co-ordinating all parties in our chain to achieve a mutual completion date and kept us constantly updated . We were very impressed . We would definitely recommend this estate... Read Full Review
Comments on Agent Fees
Not applicable as we were the buyers.
Comments (0)
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Mike and Julie Berrie said about Macintyers Estate Agents Ltd
Services : Sales( As a Buyer )Date: 7th Mar 2018
Kate went above and beyond in co-ordinating all parties in our chain to achieve a mutual completion date and kept us constantly updated . We were very impressed . We would definitely recommend this estate agency.
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Excellent service. Kept me ...
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5 Star Review
Kate
By : 'Andrew'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NN13
27 Feb 2018
People found this helpful1
Excellent service. Kept me fully informed of legal progress etc and anticipated completion date. Highly recommended in helping manage the stress involved in buying a house in the U.K. with the possibility everything can collapse at the last... Read Full Review
Comments on Agent Fees
N/a as I was buying
Comments (1)Was this helpful?:
Andrew A said about Macintyers Estate Agents Ltd
Services : Sales( As a Buyer )Date: 27th Feb 2018
Excellent service. Kept me fully informed of legal progress etc and anticipated completion date. Highly recommended in helping manage the stress involved in buying a house in the U.K. with the possibility everything can collapse at the last minute!
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By : Kate Jeffery
27 Feb 2018Thank Andrew. We are pleased that you are happy with the service you recieved from us and wish you every happiness in your new...
Very helpful and professional ...
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5 Star Review
Kate
James
By : 'Richard'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX17
12 Feb 2018
People found this helpful2
Very helpful and professional when sorting my mother in laws house purchase, thank you all for your help it went really... Read Full Review
Comments on Agent Fees
Good
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Richard Neat said about Macintyers Estate Agents Ltd
Services : Sales( As a Buyer )Date: 12th Feb 2018
Very helpful and professional when sorting my mother in laws house purchase, thank you all for your help it went really easily.
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Unprofessional, disgraceful ...
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1 Star Review
By : 'Name'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NN13
3 Jan 2018
People found this helpful4
Unprofessional, disgraceful and appalling service from Macintyres. Big on promises, EXTREMELY POOR on delivery. This included: - pressuring me to use a conveyancer even after I had repeatedly told them I would choose my own conveyancer (because they get a lump sum from my using their recommended ... Read Full Review
Comments on Agent Fees
Much higher than their competitors in the area. Given they did not achieve a sell, I did not have to pay their fee's but it wasted a huge amount of time, during which their behaviour caused me a lot of stress.
Comments (0)Unprofessional, disgraceful and appalling service from Macintyres. Big on promises, EXTREMELY POOR on delivery. This included:
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Name said about Macintyers Estate Agents Ltd
Services : Sales( Prospective Vendor/Buyer )Date: 3rd Jan 2018
Unprofessional, disgraceful and appalling service from Macintyres. Big on promises, EXTREMELY POOR on delivery. This included:
- pressuring me to use a conveyancer even after I had repeatedly told them I would choose my own conveyancer (because they get a lump sum from my using their recommended one)
- making promises about telling me about viewings (and then not telling me about TWO-THIRDS of the viewings that took place!!!)
- refusing to meet with me to discuss my concerns about their mis-management of the selling of my property
- failure to listen to and take account of instructions.
- Kate Jeffrey sharing the emails I sent to them with third parties (thus causing me enormous personal and financial problems) and breaching my legal rights to data protection. Telling me she had been told to share my emails by someone else in her team and then changing the story later (when challenged by the Property Ombudsman) saying it was 'an error'.
Despite all this, they failed to sell my property - ie the task they were actually assigned.
I complained to the Property Ombudsman who found several faults in Macintyres handling of the sale of my property and awarded me hundreds of pounds in damages (the maximum they award for such claims). The Property Ombudsman cannot rule on the data protection breach but have advised I take this up with the Information Commissioner.
My advice to vendors, and what I wish I had been told at the outset, is to not use Macintyres. There are other agents out there who are reputable and cheaper. I ended my contract with Macintyres after their shocking behaviour and used another Brackley agent who sold my house quickly and with the minimum of fuss. If you are forced to use Macintyres, I strongly suggest that you put everything in writing (eg, your instructions, what you have been verbally promised etc) and keep full records of all your dealings with them.
Remember, someone wearing a suit and making big promises does not mean they are a professional - it just means they own a suit and can make promises to get your business.
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in the last week-Absolutely ...
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5 Star Review
By : 'dp118'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN13
3 Nov 2017
People found this helpful2
in the last week-Absolutely outstanding management and support to both landlords and tenants. Macintyers have been letting agents of our rental property for almost 30 years. This is important since we reside overseas. They handle all matters including tenant contact, regular property... Read Full Review
Comments on Agent Fees
Reasonable and aligned to the national average.
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dp118 said about Macintyers Estate Agents Ltd
Services : Letting( As a Owner )Date: 3rd Nov 2017
in the last week-Absolutely outstanding management and support to both landlords and tenants. Macintyers have been letting agents of our rental property for almost 30 years. This is important since we reside overseas. They handle all matters including tenant contact, regular property inspections, maintenance/repairs/improvements, record keeping and monthly statement posting, income distribution, and maintenance payments. Tenants say they are happy and we are very happy with Macintyers personal yet professional and responsive approach to lettings management.
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Shocking experience with this ...
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1 Star Review
By : 'Mrs'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : NN13
19 Oct 2017
People found this helpful0
Shocking experience with this agent when moving out of property. Very nice when we handed money over but made it difficult when moving out. Spoke to us like dirt and quoted a ridiculous £680 to clean the house which only needed a Hoover and a carpet clean!! Very unprofessional and clearly... Read Full Review
Comments on Agent Fees
Bad
Comments (1)Shocking experience with this agent when moving out of property. Very nice when we handed money over but made it difficult when moving out. Spoke to us like dirt and quoted a ridiculous £680 to clean the house which only needed a Hoover and a carpet clean!!
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Mrs Ingham said about Macintyers Estate Agents Ltd
Services : Letting( As a Tenant )Date: 18th Oct 2017
Shocking experience with this agent when moving out of property. Very nice when we handed money over but made it difficult when moving out. Spoke to us like dirt and quoted a ridiculous £680 to clean the house which only needed a Hoover and a carpet clean!!
Very unprofessional and clearly lack experience as they can't even get there information correct, billing us for towel rails that were poorly fitted when we moved in and fell off after first use....they then tell us we fitted them!! Clearly do not even check there own inventories. Billing us for a grey bin that is in the back garden if they had even looked!!
I would never rent a property through this agent again. When emailing, they don't like to have a conversation other than copy and pasting tenancy agreement clauses which actually contradicted them anyway!!
Very very poor customer service and an absolute disgrace to the property market.
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By : Macintyers property management
3 Nov 2017Dear Mrs Ingham, Thank you for taking the time to provide feedback on your experience with Macintyers. We are truly sorry to hear you feel that you have not been treated in the manner in which...
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