**AVOID THIS AGENCY AT ALL COSTS - UNLAWFUL DEDUCTIONS OF DEPOSIT **
Cleaned flat from top to bottom and spent two days solid - not a mark anywhere and JC Roxburgh think its acceptible to charge cleaning fees for all the items that were already cleaned and spotless..
JC Roxburgh, Troon did not even arrive at the stated time to carry out the inventory - I waited in all day and they did not turn up at all - without letting me know.
JC Roxburgh, letting, troon find it acceptible to charge for items that were *NOT IN THE FLAT TO BEGIN WITH* and are clearly marked on the inventory as missing.
** BE AWARE THAT IN FINAL MONTH OF LETTING, JC ROXBURGH WILL ALLOW PEOPLE TO WANDER UNATTENDED AROUND THE PROPERTY FOR VIEWINGS**
Only one single advantage has been that they fix items that are broken quickly and keep the properties in fair condition.
In short, *AVOID*
What agent could do to change your mind?
Fair deposit deductions, turning up on scheduled appointments.