The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.6/5, 46 Reviews
62% Recommended
75% sales valuation accuracy
86% letting valuation accuracy
100% sales fee satisfaction
74% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75.00% | 100% | £75,000 | £145,000 |
| Lettings | 86% | 74% | £300 | £950 |
Roxburgh Group
19-21 Ayr Street, Troon, South Ayrshire
KA10 6EB
01292 314313


By : 'Steph'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KA10
We dealt with Roxburgh just under 3 years. Any queries we had were dealt with promptly and effiently. The trades people that attended the property were polite and professional and carried out repairs to a high standard. As tenants, we never had cause ... Read Full Review
By : 'Umair'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KA9
Roxburgh Agency made letting our property a breeze again, just like they did before. The whole movein process was fantastic. We had such a brilliant experience with them the first time around too. Their service throughout our previous tenancy was topnotch – they sorted out any issues quickly and... Read Full Review


By : 'Angela'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KA10
I rented a property through Roxburgh Group 14 months, during this time the Team couldn't be faulted. They responded quickly there was ever an issue, everything was made so easy and I didn't need to worry about a thing. I moved into the property at a time when there was a lot going on in my life, ... Read Full Review


By : 'Riyas'
Services : Letting( As a Tenant )
Sold price : £675
Would you recommend ? : Yes
Postcode : KA2
I’ve had an excellent experience renting my home through Roxburgh Group. Throughout my 14month journey, their service has been outstanding—great coordination, fast responses, and efficient maintenance. Anytime I had a question or request, the team was quick to assist, making the entire process... Read Full Review

By : 'Martin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KA10
I was dealing originally with Dawn who came to see property for first time. She was not pushing for rent with Roxburgh which made me to choose them. All communications was very prompt and they will choose the best possible tenant, which will suit your needs. All girls in office are lovely and they ... Read Full Review

By : 'Lesley.'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : KA2
Always had an excellent service from Roxburgh Troon, Dawn in particular has always been extremely helpful, friendly and professional and would highly recommend to anyone thinking of renting with them. Extremely efficient and supportive. Thanks to... Read Full Review

By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : KA7
after a burst pipe caused major damage to my own property I was struggling to find somewhere to rent while the repairs were carried out, after inquiring about quite a few properties I came across a house being handled by Roxburgh Group, not only did they allow me to set up a viewing of the property ... Read Full Review

By : 'MRS'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KA10
My property, because of circumstances outside of my control, took some time to become available to put on the market and rent out, however without Dawn's assistance and advice over those months I would have found it much harder to cope with the situation. We eventually got there and tenants... Read Full Review

By : 'Mohammad'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : KA1
Really good letting agent. I rented a really nice property with them. It was a pleasure to live in that property which was also at a really good price. I had to leave the property due to taking up a job elsewhere but I had no issues at all with the property and the letting agents are friendly,... Read Full Review

By : 'Cara'
Services : Letting( As a Tenant )
Rent PCM : £69500
Would you recommend ? : Yes
Postcode : KA10
Jacqueline Passant was excellent giving me several viewings if the property, letting in myself and family to view. She was very knowledgable about past tenants and areas I would be entitled to. Jacqueline had a friendly manner and made purchasing my first property easy and was very helpful to the... Read Full Review

By : 'L'
Services : Letting( As a Owner )
Rent PCM : £640
Would you recommend ? : Yes
Postcode : KA10
Highly professional and helpful service. Quick turn around on any queries and they were able to resolve any questions. I feel I can approach Roxburgh for clarification and assisatance on any issue and they are obliging and happy to help. I am really impressed so... Read Full Review
By : 'Moira'
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : KA10
I rented my property via Roxburgh in Troon for 10 years. Their management service was second to none, always on top of any repairs, inspections and my legal certificates. When the tenant moved on, the efficiency at which the Lettings Team worked to finalise the tenants lease and pass me to their... Read Full Review
By : 'Barry'
Services : Sales( As a Vendor )
Sold price : £75000
Would you recommend ? : Yes
Postcode : KA3
I have used the Troon office for the last 17 years to manage my properties, throughout that time the service has been excellent. The staff are polite, experienced, and always go the extra mile. Their team of tradesmen are great, well priced, and provide security for those unexpected events. I... Read Full Review

By : 'Rhona'
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : KA12
The staff go above and beyond in managing your property. Having used other agencies before I have been so impressed at the level of service they provide. From getting your property on the market quickly, doing all safety checks, the care in who they lease to. And all trades used were of a high... Read Full Review

By : 'John'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : KA10
Excellent professional staff who are always prepared to go the extra mile to help. They resolve problems quickly and give advice whenever necessary. I would never hesitate to use them in the Troon... Read Full Review
By : 'Don'
Services : Letting( Property Management )
Rent PCM : £129000
Would you recommend ? : Yes
Postcode : KA10
Roxburgh have managed my property for over 10 years, they have always been on top of any issues or concerns and have always been a great support. They looked after the rental side while i lived abroad and then through the the house sale. I would like to give them a massive thank... Read Full Review

By : 'Fiona'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : KA8
Well what can I say except exceptional service from Roxburgh. From when i first decided to rent out my property over 4 years ago to selling it this week Linda and the team have been fantastic. They thoroughly vet tenants and routinely do check ups in the house to ensure the tenants are keeping the ... Read Full Review
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : EH28
Roxburgh have been invaluable to myself as an Investor, not only a great service to manage the tenant satisfaction to a high standard but also some incredibly insightful & valuable information on which properties I should look at. Everything is done with effortless precision and with a... Read Full Review

By : 'Mr'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : KA7
Disgustingly rude staff dismissive discriminative unhelpful and ignorant..... need I go on? They need to change their bad attitude and appalling treatment of potential... Read Full Review
By : JC ROXBURGH
26 Jul 2021Dear "Mr" - we are sorry to hear that you have been upset. We pride ourselves in our customer service and at no time would act in a discriminative manner. Please contact our office or provide us...
By : 'Lauren'
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : Yes
Postcode : KA1
I have had an excellent experience with them as a tenant over the last year. They were always helpful and responded quickly to any concerns I had. In relation to the inspections that other reviews had issues with: my inspections were done while I was at work, completely non intrusive. I would think ... Read Full Review
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