0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 02,2017
Aug 02,2017
1
people found
this helpful
this helpful
Was sent letter Monday to come do inspection Wednesday what short notice. No email was sent to confirm appointment from agency, I called stating ok for Wednesday and took day off work, only to get email on Wednesday stating they cancelling the appointment, when I called in agent on phone was rude and condescending. They then wanted to come Saturday. I said no we had plans. Told them inspection had to be done today Wednesday as agreed.
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Apr 24, 2018
Murphy Scoular endeavour to accommodate tenants in every way possible As such we offer adequate notice for access. We have checked our diary for this date and see that we did indeed try to cancel your appointment due to an emergency at another property. However as you state, we did fit your appointment in as scheduled. May we ask you contact Murphy Scoular direct in order to ascertain which member of staff you spoke with. We would appreciate the opportunity to resolve this for you..
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Latest Reviews
1st Oct 2018
reviewed by 'Happy'
15th Aug 2018
reviewed by 'Sanchez'
2nd Aug 2017
reviewed by 'Irritated'
1st Jul 2014
reviewed by 'They'
30th Apr 2014
reviewed by 'Mathew'
Opening Hours
Address
Murphy Scoular
3 Parkhouse Street
Ayr
South Ayrshire
KA7 2HH
01292 288 177
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £475 | £675 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 16,2019
Jul 16,2019
1
people found
this helpful
this helpful
Extremely rude, dishonest and unprofessional lettings staff. Was bullied out of a viewing by Janice after failing to call me back to arrange a viewing. Accused me of harassment for chasing the viewing up on seveval occasions. After making a complaint she made a number ...
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Oct 01,2018
Oct 01,2018
0
people found
this helpful
this helpful
Janice went above and beyond to help me find a rental property. It was all done at a distance since I was unable to view it before moving in. It exceeded our expectations, and is perfect for our needs. Throughtout our tenancy Murphy Schoular have ...
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Comment on agent fees
Not applicable
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Aug 15,2018
Aug 15,2018
1
people found
this helpful
this helpful
I was first to book appointment for the property. Went to see property. Agent who came to show us did tell that we are the first ones to view this property. Went straight to property to give application. But they lied and said that this ...
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Aug 02,2017
Aug 02,2017
1
people found
this helpful
this helpful
Was sent letter Monday to come do inspection Wednesday what short notice. No email was sent to confirm appointment from agency, I called stating ok for Wednesday and took day off work, only to get email on Wednesday stating they cancelling the appointment, when I ...
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read full review
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Yes
Apr 24, 2018
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(1)
Murphy Scoular endeavour to accommodate tenants in every way possible As such we offer adequate notice for access. We have checked our diary for this date and see that we did indeed try to cancel your appointment due to an emergency at another property. However as you state, we did fit your appointment in as scheduled. May we ask you contact Murphy Scoular direct in order to ascertain which member of staff you spoke with. We would appreciate the opportunity to resolve this for you.. ...
Jul 01,2014
Jul 01,2014
10
people found
this helpful
this helpful
Agent brought her personal opinions into a conversation about my relationship status with a rude remark and asked me to negate the contract by ending my tenancy without notice due to a breakup. Sasha is condescending and arrogant and as a lettings manager should not ...
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Apr 30,2014
Apr 30,2014
8
people found
this helpful
this helpful
Waste of time, They lied about agents being in the house when I was actually sitting outside the house. Never turned up for viewings and no call backs. When I called to complain the lady was really cheeky and abrupt with me....
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What agent could do to change your mind?
Get better employee's that have people skills.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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