Cowling & Payne
Wickford, SS11
4.3/5, 57 reviews
84% recommended
95% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
73% lettings fee satisfaction



Property Features


“Both James and Emma were incredibly helpful throughout the purchase ......”

Share on :
Aug 03,2017
Minithumbup
James
By: 'Elisabeth'
Aug 03,2017
2 people found
this helpful
Both James and Emma were incredibly helpful throughout the purchase procedure of my Runwell property. It made the stress of moving a little more bearable. Thank you!
Comment on agent fees
N/A
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Cowling & Payne
2-6 Runwell Road
Wickford
Essex
SS11 7AB
01268 730707

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £185,000 £495,000
Lettings 100% 73% £600 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 6 6 20 0 15 0 0 3
Areas covered
  • SS12
  • Wickford
  • SS11
  • Basildon
  • SS13
  • Billericay
  • SS14
  • SS7
  • SS8
  • SS15
  • SS16
  • SS17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA
Latest Properties

No Properties

“Great customer service …...”

Share on :
Mar 24,2024
Minithumbup
James
By: 'Kailani Matthews'
Mar 24,2024
0 people found
this helpful
Very helpful staff, made the whole experience stress free, would definitely recommend to any first time buyers - Thank you...
read full review
Was this helpful? Yes

“Never answer their phones, terrible communica......”

Share on :
Aug 24,2022
Minithumbdown
By: 'Noakbridgereview'
Aug 24,2022
0 people found
this helpful
Never answer their phones, terrible communication. Still waiting on an offer outcome 8 days after placing an offer on one of their properties....
read full review
Was this helpful? Yes

“Great advice and service...”

Share on :
May 28,2021
Minithumbup
Mark
By: 'Lisa'
May 28,2021
0 people found
this helpful
Put a property up for renting and was a complete novice Mark at cowlings took us through it step by step Up and running with a tenant within weeks All staff so helpful and friendly Have recommended to a few people since Thank you ?...
read full review
Was this helpful? Yes

“Great to deal with...”

Share on :
May 15,2021
Minithumbup
Michael
James
By: 'John Mclaughin'
May 15,2021
0 people found
this helpful
Both James Rosher and Michael Lee could not do enough to help. James was constantly chasing the solicitor to make sure the purchase transaction was dealt with quickly and effectively. Michael was equally supportive and helped after completion and gave good advice and contacts for ...
read full review
Was this helpful? Yes

“Most unprofessional estate agents ever...”

Share on :
Sep 30,2020
Minithumbdown
By: 'Sharon'
Sep 30,2020
2 people found
this helpful
Cowling and Payne of wickford are absolutely disgraceful I have been property hunting for some time now and a property that was perfect for me came online the night before last so I emailed straight away then 9am as they opened I rang to book ...
read full review
Was this helpful? Yes

“Definitely Recommend...”

Share on :
Jun 26,2020
Minithumbup
Michael
James
By: 'David'
Jun 26,2020
0 people found
this helpful
James and Michael from the sales team at Cowling and Payne were brilliantly helpful and dedicated. Even when problems arose they solved them quickly and with great professionalism. I would definitely recommend Cowling and Payne for anyone looking to sell their property in the Wickford ...
read full review
Was this helpful? Yes

“untrustworthy estate agents, very unhelpful, ......”

Share on :
May 26,2020
Minithumbdown
By: 'James'
May 26,2020
2 people found
this helpful
untrustworthy estate agents, very unhelpful, and complete bandits when it was time to return the deposit unable to repair the electricity in our shed, which was a major factor in taking the property, which was mentioned when we signed refusal to repair the washing machine ...
read full review
Was this helpful? Yes
By: Cowling & Payne
May 27, 2020
View all comments (1)
As a company we are always disappointed to receive poor or adverse reviews, we strive to make every tenant experience a happy one during and at the conclusion of the tenancy agreement, we attempt to provide a seamless transition to the new property, however, there are occasions whereby the contractual obligations have not been fulfilled by the outgoing tenants and there are several differences and dilapidations that need to be corrected before the replacement tenancy agreement can commence, on t ...

“Ive used Cowling & Payne as the managing agen......”

Share on :
Nov 27,2019
Minithumbup
Michael
James
By: 'Jeremy'
Nov 27,2019
0 people found
this helpful
Ive used Cowling & Payne as the managing agent for my property for over 10 years. The excellent service they provided during this period left me with no doubts about also using them to sell the property. Their performance whilst selling (James and Michael) was excellent ... good ...
read full review
Was this helpful? Yes

“A pleasure...”

Share on :
Jul 29,2019
Minithumbup
Michael
By: 'Leanne'
Jul 29,2019
0 people found
this helpful
The team at Cowling & Payne Wickford, have been a pleasure to detail with during my house purchase. The process has been quick, and stress free and I wouldn't hesitate to recommend and use them in future. Thanks all!...
read full review
Was this helpful? Yes

“Amazing service! Great staff....”

Share on :
Jun 10,2019
Minithumbup
James
Michael
By: 'Tara'
Jun 10,2019
0 people found
this helpful
James was really easy to work with and always helped me with anything I needed. All the staff are lovely and if I ever sell or buy in the future I will definitely be using cowling and Payne again!!!...
read full review
Comment on agent fees
The fees were fairly priced
Was this helpful? Yes

“Excellent...”

Share on :
May 28,2019
Minithumbup
James
Michael
By: 'Kay'
May 28,2019
1 people found
this helpful
Initially dealt with Mike in regards to putting my flat up for sale - very professional, explained everything clearly and this was a very quick process. In regards to my sale and purchase going through, I dealt with James who was extremely helpful and always ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Purchase...”

Share on :
Apr 20,2019
Minithumbup
James
Michael
By: 'Temi'
Apr 20,2019
0 people found
this helpful
I recently purchased a flat through Cowling & Payne and I have no complaints with the service received. James was pivotal in moving the process along, chasing up solicitors for both parties and I was kept up to date as far as what was going on. ...
read full review
Was this helpful? Yes

“Fantastic Service...”

Share on :
Apr 09,2019
Minithumbup
James
By: 'J'
Apr 09,2019
1 people found
this helpful
The service we received from James Rosher has been absolutely fantastic. It honestly felt like he went above and beyond for us and we couldn't be more grateful. After receiving such a efficient, competent and friendly service we would not hesitate to recommend Cowling and ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Very good service...”

Share on :
Mar 11,2019
Minithumbup
By: 'Steve'
Mar 11,2019
0 people found
this helpful
They recently let out our property. Service good from start to finish. Good communication, efficient service and friendly, reliable staff....
read full review
Comment on agent fees
Fees are fair.
Was this helpful? Yes

“experience has been great...”

Share on :
Feb 18,2019
Minithumbup
By: 'Michaela'
Feb 18,2019
0 people found
this helpful
Our experience has been great so far Cowling and Payne have been polite, friendly and very informative throughout the process. They have been very accommodating with move dates and letting us view the property a 2nd time before we moved in. The "new home" card ...
read full review
Comment on agent fees
Fee was good
Was this helpful? Yes

“All good...”

Share on :
Jan 22,2019
Minithumbup
James
By: 'Richard'
Jan 22,2019
0 people found
this helpful
Cowling and Payne negotiated the sale of my apartment, and I was very happy with their service. I felt safe in their hands, and the outcome was perfect for me. I had also used their office to rent out my apartment and again, that was ...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Passion, Persistence, Patience...”

Share on :
Dec 06,2018
Minithumbup
James
By: 'Claire'
Dec 06,2018
2 people found
this helpful
We had been trying to purchase a property for over a year, via Cowling & Payne, and they had sold ours. Eventually this fell through and we have now moved into a new property, however during what has been stressful time, James communication was excellent and ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Outstanding!...”

Share on :
Nov 16,2018
Minithumbup
James
By: 'Karina'
Nov 16,2018
0 people found
this helpful
Top service from both Micheal and James. They dealt with all the viewings and subsequent sale efficiently and professionally and we completed in just over 3 weeks! Couldn't recommend them enough....
read full review
Comment on agent fees
Fees were very reasonable.
Was this helpful? Yes

“Great service!!...”

Share on :
Oct 09,2018
Minithumbup
James
By: 'Charlotte'
Oct 09,2018
2 people found
this helpful
Had a very positive experience with Cowling & Payne, I was a first time buyer so unsure what to expect but James helped hugely with all aspects. Cowling & Payne were very accommodating when I wanted to view the property again. Would recommend using Cowling & Payne....
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Jul 27,2018
Minithumbup
Michael
By: 'Nina'
Jul 27,2018
2 people found
this helpful
James and Michael were brilliant! From the very first viewing of our new house, until moving in yesterday, they couldn't do enough for us! Thank you for everything!...
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Jul 14,2018
Minithumbup
James
By: 'Sam'
Jul 14,2018
1 people found
this helpful
From day one James and Michael were brilliant. They made the whole moving process (which is stressful at the best of times!) smooth. I communicated with James most days and he was extremely prompt at getting back to me. I believe both James and Michael ...
read full review
Comment on agent fees
Good rate
Was this helpful? Yes

“Very helpful...”

Share on :
May 24,2018
Minithumbup
James
Michael
By: 'Mr'
May 24,2018
0 people found
this helpful
James and Micheal both went out of their way to help with a stressful house purchase. Considering they were not our agents they made sure we were always updated and pushed the purchase through as quickly as possible. Even once we moved in they did ...
read full review
Comment on agent fees
NA
Was this helpful? Yes

“A very long convoluted chain which resulted in one or ......”

Share on :
Feb 26,2018
Minithumbup
By: 'Ms'
Feb 26,2018
0 people found
this helpful
A very long convoluted chain which resulted in one or two issues along the way. The biggest issue for us was being misled into remaining in a chain that was not complete to retain their fees from multiple sellers in the chain. Once this was ...
read full review
Comment on agent fees
James & Emily were both very helpful and I would definitely recommend them. Michael, took a greater ownership of the bad situation as it unraveled and was more present as the sale progressed. Emma was our first contact - she no longer works for the business......
Was this helpful? Yes
By: Michael Lee
Mar 02, 2018
View all comments (1)
Thank you for taking the time to leave your review Ms. Harrison I understand you are disappointed in relation to the time it has taken to progress the sale but we are really happy that the sale is now complete. We do strive to deliver the highest level of service but unfortunately when we are involved in chains sometimes it's out of our control. Thank you for sticking with us through the sales transaction and also for your kind words with regards to the photos and how my team dealt with ...

“The team were very good dealing with myself and the ......”

Share on :
Nov 14,2017
Minithumbup
Michael
By: 'Roy'
Nov 14,2017
0 people found
this helpful
The team were very good dealing with myself and the buyer. Communication was helpful when the process slowed down with the solicitors. Marketing was good and listened to any queries or changes that I felt needed to be implemented. They have good local knowledge both ...
read full review
Comment on agent fees
Fees were good.
Was this helpful? Yes

“We had a very good experience with Cowling and Payne ......”

Share on :
Oct 21,2017
Minithumbup
By: 'Sinead'
Oct 21,2017
0 people found
this helpful
We had a very good experience with Cowling and Payne and thought that they were very efficient throughout the process. In addition were very grateful as we were both work full time for Emily to come out the house on a Saturday to show us ...
read full review
Was this helpful? Yes

“Cowling & Payne were very efficient with chasing enquiries for our ......”

Share on :
Oct 11,2017
Minithumbup
By: 'Mr'
Oct 11,2017
0 people found
this helpful
Cowling & Payne were very efficient with chasing enquiries for our purchase which towards the end there was alot of chasing to do. We had regular updates from them which helped put our minds at ease. We didnt complete until late & a member of staff drove ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“As a buyer and landlord .... Good team work and great ......”

Share on :
Sep 29,2017
Minithumbup
Michael
By: 'Steve'
Sep 29,2017
0 people found
this helpful
As a buyer and landlord .... Good team work and great ethos as a company ... I deal with other estate agents and C&P stand out ...I felt they were really working with me on all aspects and felt part of their team working for me ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Emily was helpful, efficient and professional throughout the process of ......”

Share on :
Sep 04,2017
Minithumbup
By: 'Lianne'
Sep 04,2017
0 people found
this helpful
Emily was helpful, efficient and professional throughout the process of helping me purchase my first property. Everything went smoothly and I couldn't ask for a better service. Thank you. :)...
read full review
Was this helpful? Yes

“Our move all progressed quickly and smoothly. Our queries were ......”

Share on :
Aug 30,2017
Minithumbup
By: 'Sacha'
Aug 30,2017
1 people found
this helpful
Our move all progressed quickly and smoothly. Our queries were answered quickly and effectively at all times. Great service, thank you....
read full review
Was this helpful? Yes

“Just sold a property and found the entire team to ......”

Share on :
Aug 30,2017
Minithumbup
By: 'jenny'
Aug 30,2017
0 people found
this helpful
Just sold a property and found the entire team to be efficient and friendly. Was kept well informed during the process and would highly recommend using this professional sales team....
read full review
Comment on agent fees
Good and fair priced fee. Very competitive.
Was this helpful? Yes
No image available Michael
(20)
No image available James
(15)
Upload your photo Mark
(1)
Upload your photo Hannah
(0)
Upload your photo Amy
(0)
Upload your photo Sharon
(0)
Upload your photo Nick
(0)
Upload your photo Sue
(0)
Upload your photo Vanessa
(0)
Upload your photo Josh
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:13 PM 18/01/2019 by Michael Lee

Awards won by Cowling & Payne, Wickford SS11 7AB



Find the Best Agent to
Sell or Rent Your Home