“After being ripped off by previous agents/landlords during my ......”
5 Star Review
Mar 08,2017
By:
'Lauren'
Mar 08,2017
Branch: London, 27 The High Parade
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: SW16
Branch: London, 27 The High Parade
Lettings (as a Tenant)
Rent PCM: £525
Postcode: SW16
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After being ripped off by previous agents/landlords during my short time in London, I was skeptical about putting my trust (and money) into another agency. Luckily I had absolutely nothing to worry about with Perfect Living.
Lee was upfront from the first meeting about monthly costs and upfront fees so there were no surprise charges at any point during our tenancy. The flat I rented was newly renovated and to be honest an absolute dream for the monthly cost. Any minor problems we ran into were dealt with immediately and Lee was very understanding when things needed replaced/repaired - again at no extra cost to us. It was a very cooperative relationship between tenants and agency, at no point were we hesitant to get in touch with any issues or queries because we knew we'd be taken seriously and not messed around.
We only left our flat because of personal circumstances - I'd have been more than happy to remain there with Perfect Living indefinitely if possible. Upon check out Lee was very accommodating and managed to get us a check out slot that fitted with our tight schedule, even though it was a couple of days before official contract end.
Our deposit was delivered back to us in full with absolutely no problems, something that really topped off the good service we'd received throughout the year.
Would 100% recommend Perfect Living to anyone thinking of moving to South London, they were an absolute dream and I'm sad to no longer be one of their tenants!
Comment on agent fees
Having paid fees for a few different agencies, Perfect Living's were fairly reasonable. They provide a detailed breakdown of where the money goes and although it can seem like a large sum upfront, it's much more efficient than many other agents who don't provide the same standard of service.
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