“Initial admin and moving in coordinated by Ross was very ......”
1 Star Review
Nov 15,2016
By:
'Unhappy'
Nov 15,2016
Branch: Edinburgh, 43 Morningside Road
Services: Lettings (as a Tenant)
Rent PCM: £520
Would you recommend?: No
Postcode: EH16
Branch: Edinburgh, 43 Morningside Road
Lettings (as a Tenant)
Rent PCM: £520
Postcode: EH16
2
people found
this helpful
Initial admin and moving in coordinated by Ross was very simple and straightforward. However there didn't seem to be any handover to the new agent Jen, who emailed me regarding rent which had already been paid. Upon moving out, a date was agreed and the flat had been cleaned and decorated at my own cost. I was charged £ 100 pounds to cover window cleaning (3 windows), an apple pop in the fridge, soap powder in the washing machine tray and dust on a radiator. The flat was left in excellent condition compared to the state it was in when I moved in. Very poor service regarding returning my overpayment of rent and deposit.
Comment on agent fees
I felt the £100 cleaning fee was absolutely not required. I'd had the flat decorated at my own cost!
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