Having had an awful experience with a certain large London agency (Foxtons), I was hesitant to use another agency again. I'm glad I did however, because Kristjan at Base Properties has been excellent. From the initial viewing, he was very open, thorough and easy going - quite the opposite of most agencies I've ever had viewings with. He has also continued to actively manage the property after we moved in, and I've been pleasantly surprised by his prompt communication and attention to detail. In summary, Base Properties are an agency with a customer focus and a personal touch - highly recommended.