I have found them to be a breath of fresh air. Unstuffy, get in there, get it done. They also charge less than most other agents. Good luck to them.
I think this is a recommendation. I have never actually formally appointed them, but they have been in and rented my property out three times now with no dead periods. Having decided to sell recently, they got on with the job, again without my asking (or in fact formal authorisation) and got some reasonable offers in. Maybe they will still get a deal.
Try (and) lets do business. It works better than sitting on ones posterior all day.