“Stay away from Bridgfrods!Absolutely vile customer service. I have ......”
1 Star Review
Aug 04,2016
By:
'StudentTenant2016'
Aug 04,2016
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M20
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Postcode: M20
4
people found
this helpful
Stay away from Bridgfrods!
Absolutely vile customer service. I have been shouted at down the phone multiple times for making enquiries.
I had the unfortunate burden of being handled by Bridgfords after our (very lovely) landlord passed away unexpectedly just before out tenancy started
Team as a whole is entirely unprofessional, completely lacking in communication between themselves.
Even on the first day, I arrived at the office with another tanant to pick up our keys. I was provided with two keys and my housemate with three keys. The staff memeber giving us the keys had absolutely no idea why I had one less key, or which key did what. I and to find out for myself upon reaching the property that I had no room key. It took several days for a new key to reach me, and even then it was the wrong key!
Of course, my request to obtain a new, work I key resulted in more shouting.
I have only been with Bridgfords for a month and I already want to get out!
Stay away!
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people found
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