Miles & Barr
Cliftonville, Margate, CT9
2.5/5, 15 reviews
20% recommended
50% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

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“First of all I called Miles and Barr to arrange ......”

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Feb 29,2012
Minithumbdown
By: 'Gary'
Feb 29,2012
4 people found
this helpful
First of all I called Miles and Barr to arrange a viewing of a property for myself to buy in margate. They said thats fine and we arranged a time (2:30) to meet so that we could go inside and view the property. I drove all the way down from gravesend (50 miles) and even got down there well early. 2:30pm came around and went so I called them using my own phone and credit only to be told were sorry but we havent got the keys. So firstly they should of known the situation with the keys while i was on the phone to them the first time around, or even of called me before I left from gravesend/before we was due to meet at least 20 minutes before and said were sorry but we cannot find the keys. I had no phone call so they didnt even have the decency to ring me like a typical estate agent that never rings you back but when i did get through to them they said the person who has the keys is working in canterbury till 5pm and can you wait until then. Obviously we couldnt and I found the communication and whole experience unnecessary and appalling. It was a good job I didnt book the day off and lose pay because I would of been even more angry, although it was bad enough using £25 worth of petrol and doing a 100 miles round trip. They are an absolutely disgrace and I will never use them again.
What agent could do to change your mind?
The communication and organisation could of been alot better.
Attached Filesnbsp;
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Opening Hours
Address

Miles & Barr
155-157 Northdown Road
Cliftonville,Margate
Kent
CT9 2QY
01843 231222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 75% £215,000 £349,999
Lettings 0% 50% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 2 0 0 2 1 1 7
Areas covered
  • CT9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA Relocation Agent Network
Latest Properties

No Properties

“Recognition...”

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Jan 18,2022
Minithumbup
Annie
By: 'Lyn'
Jan 18,2022
0 people found
this helpful
My husband and I would like to share our customer service Experience we received from Annie Collier at the Cliftonville Branch . Annie has a professional manner , speaking on the telephone and face to face . She has good knowledge of her job is respectful of the ...
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“After spending weeks talking to rude agents, ......”

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Jun 30,2021
Minithumbdown
Reece
By: 'Charlotte'
Jun 30,2021
0 people found
this helpful
After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was amazing to speak to Reece Gumm. He offered us a property that was new to market and met our requirements immediately. Truly friendly, polite and ...
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“After spending weeks talking to rude agents, ......”

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Jun 30,2021
Minithumbup
Reece
By: 'Charlotte'
Jun 30,2021
0 people found
this helpful
After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was amazing to speak to Reece Gumm. He offered us a property that was new to market and met our requirements immediately. Truly friendly, polite and ...
read full review
Was this helpful? Yes

“Miles and Barr, Great customer service...”

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Jan 18,2021
Minithumbdown
Bradley
By: 'Jayne'
Jan 18,2021
0 people found
this helpful
Miles and Barr, Cliftonville are selling the property my elderly parents live in (rented). Bradley went out of his way on Saturday to help my parents , scanning in ID documents and then emailing them to me so that I can begin the process of relocating ...
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“Bad Additude...”

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Apr 30,2019
Minithumbdown
Adam
By: 'Disheartened'
Apr 30,2019
4 people found
this helpful
I spoke to a chap called Adam in the Cliftonville Branch and was less than impressed by his arrogant, better than thou attitude and condescending tone. Needless to say I won't be having my property valued by them and will choose another agent...
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Comment on agent fees
Not sure
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“Although part of the wider M and B chain, they ......”

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Sep 07,2018
Minithumbdown
By: 'VRJ21'
Sep 07,2018
0 people found
this helpful
Although part of the wider M and B chain, they were unhelpful in being able to send information to another branch. They could cost their own company thousands of pounds because of their strange business model....
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Comment on agent fees
Fees like most agents, the word scam comes to mind. This company state that if references fail they will keep your referencing fees plus your holding deposit which is a full months rent. That is likely to be over £1000 just for applying for a property.
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“I am appalled at the way you run a business. ......”

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Mar 12,2018
Minithumbdown
By: 'Appalling'
Mar 12,2018
3 people found
this helpful
I am appalled at the way you run a business. I never got so much as a phone call or email or anything after visiting and giving me a Valuation !! Or a confirmation of taking on my property. On top of that you left my ...
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Comment on agent fees
Bad
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“Possibly the worst agents in the area. Viewed property on ......”

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Dec 20,2017
Minithumbdown
By: 'TJ'
Dec 20,2017
6 people found
this helpful
Possibly the worst agents in the area. Viewed property on Thursday, offered asking price which was accepted Friday morning. Fitted all sellers needs as we had no chain and they had been let down and needed quick sale. So Monday arrives and a short call ...
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“not on buyers side! wasted our time twice now. we ......”

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Aug 30,2017
Minithumbdown
By: 'Jerry'
Aug 30,2017
4 people found
this helpful
not on buyers side! wasted our time twice now. we have traveled from London just to have cancellation call 10min before viewing! Requested to view other flat on other occasion - was told they have no one to show us as they are "extremely busy". ...
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“Although the approach of the valuer seemed to be genuine, ......”

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Dec 16,2016
Minithumbdown
By: 'Mado'
Dec 16,2016
2 people found
this helpful
Although the approach of the valuer seemed to be genuine, I quickly discover that in fact he was only interested in having my listing!! So ....too high a price to start with coupled with a very bad text in the ad, my house did not ...
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“Have contacted both Ramsgate and Margate offices a few times ......”

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Nov 18,2014
Minithumbdown
By: 'amoo'
Nov 18,2014
4 people found
this helpful
Have contacted both Ramsgate and Margate offices a few times now. I would be pretty upset if my own property was being marketed in this way, as they seem to be confused and not know what they have on the market, they can't answer questions, ...
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What agent could do to change your mind?
Start complying with EPC regulations. Answer prospective buyers questions, be organised and communicate better.
Attached Filesnbsp;
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“This has to be the very worst agent ever. We ......”

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Aug 16,2014
Minithumbdown
By: 'Suzy'
Aug 16,2014
4 people found
this helpful
This has to be the very worst agent ever. We were shown around the property by Zara who was on her mobile texting the entire half hour viewing, and she said not a word! I put an offer in on the property and rang 5 days ...
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What agent could do to change your mind?
They could have done their job PROPERLY and PROFESSIONALLY.
Attached Filesnbsp;
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“Had a viewing on a lovely property this morning. When ......”

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Oct 24,2012
Minithumbdown
By: 'Tori'
Oct 24,2012
2 people found
this helpful
Had a viewing on a lovely property this morning. When I mentionned who it was on with while in the staffroom at work, I got a loud "oooohhh" followed by advice to "avoid like the plague". However, I thought I'd make up my own mind ...
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What agent could do to change your mind?
Not told lies and had some basic knowledge on the property.
Attached Filesnbsp;
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“Spent a Saturday with this branch who arranged six viewings ......”

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Jul 19,2012
Minithumbup
By: 'Amazed3'
Jul 19,2012
0 people found
this helpful
Spent a Saturday with this branch who arranged six viewings for us and a dedicated person to take us around as we do not know the area very well. All information was to hand and we received excellent service. other agents could learn a lot ...
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“First of all I called Miles and Barr to arrange ......”

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Feb 29,2012
Minithumbdown
By: 'Gary'
Feb 29,2012
4 people found
this helpful
First of all I called Miles and Barr to arrange a viewing of a property for myself to buy in margate. They said thats fine and we arranged a time (2:30) to meet so that we could go inside and view the property. I drove all ...
read full review
What agent could do to change your mind?
The communication and organisation could of been alot better.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
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Last updated at 3:42 PM 13/11/2017 by Lewis

Awards won by Miles & Barr, Margate CT9 2QY



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