Morningside Edinburgh, Edinburgh, EH10
4.6/5, 216 reviews
89% recommended
81% lettings valuation accuracy
95% lettings fee satisfaction



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Home - Arden Property Management

“Arden have managed my portfolio for over 2 years and continue ......”

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Jun 20,2016
Minithumbup
By: 'Martin'
Jun 20,2016
1 people found
this helpful
Arden have managed my portfolio for over 2 years and continue to provide a thorough and reliable service. The team have performed well over the last year and dealt with a number of changes and additions to my properties.

In particular, Ross Sneddon has man-marked on most of my flats and continually offers quick responses to any queries posed or issues that arise. Ross, together with Allan Stonehouse, have always given their time to discuss anything that crops up and have resolved problems efficiently and to my satisfaction.

I have also dealt with a number of the other managers (Malcolm Brown, Jen Ogilvie) and staff (Laura Sommerville, Erin Waugh, Bob Hutcheson) in the team, and all have been polite, helpful and ultimately easy to deal with.
Comment on agent fees
Fees are in-line with market standard (from a landlord perspective)
Was this helpful? Yes
By: Catriona Waugh
Jun 20, 2016
Thank you very much martin for leaving such a great review!

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Opening Hours
Address

Arden Property Management
43 Morningside Road
Edinburgh
City of Edinburgh
EH10 4DR
01315168159

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 81% 95% £450 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 4 98 16 0 0 0 0 19 4
Areas covered
  • EH10
  • EH1
  • EH2
  • EH3
  • EH4
  • EH5
  • EH6
  • EH7
  • EH8
  • EH9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
SAL
Latest Properties

No Properties

“Excellent Customer Service...”

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Mar 02,2024
Minithumbup
Karen
By: 'Pete Cowan'
Mar 02,2024
0 people found
this helpful
Karen Allen is such a very receptive agent; often I need a statement or other information about my Property and Karen supplies it promptly....
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“Letting a flat for the first time in Edinburgh? These guys are great....”

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Mar 01,2024
Minithumbup
Catriona
By: 'Clive'
Mar 01,2024
0 people found
this helpful
Great agency. I was a first time landlord, renting my flat out whilst away, and Catriona and her team were the only agency that took the time to help me out with understanding how it all works. Since then, they've found great tenants, resolved any ...
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“Used Arden for nearly 20 years. Catriona and......”

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Feb 29,2024
Minithumbup
Catriona
By: 'David Downie'
Feb 29,2024
0 people found
this helpful
Used Arden for nearly 20 years. Catriona and her team are friendly, efficient and have managed our property in a really professional manner. First class....
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“Excellent service from Arden Catrina goes all......”

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Feb 29,2024
Minithumbdown
Catriona
By: 'A'
Feb 29,2024
0 people found
this helpful
Excellent service from Arden Catrina goes all out to help solve any problems you might encounter. Have been a client with them for many years excellent staff....
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“Arden PM: Fair-minded property agents...”

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Feb 29,2024
Minithumbup
Catriona
Malcolm
By: 'Brean'
Feb 29,2024
0 people found
this helpful
Arden have managed my Edinburgh property for more than ten years. I have found them to be attentive, efficient and - what matter to me - fair-minded. They try to see matters from the landlord's and tenants' point of view. They are helpful and a ...
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“Pentland Domestics...”

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Feb 28,2024
Minithumbup
Tommy
By: 'Janice Cockburn'
Feb 28,2024
0 people found
this helpful
Over 10 years working with Arden as contractor for electrical appliance repairs (Pentland Domestics) Good company to work with, professional and supportive from tommy Kirkwood....
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“Great person and worked well, excellent servi......”

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Feb 28,2024
Minithumbup
Calum
By: 'Andrew'
Feb 28,2024
0 people found
this helpful
Great person and worked well, excellent service received by Callum....
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“Tommy Kirkwood...”

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Feb 28,2024
Minithumbup
Tommy
By: 'David'
Feb 28,2024
0 people found
this helpful
Fantastic team who always thrive for excellence for all clients...
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“Fantastic agency to work with...”

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Feb 27,2024
Minithumbup
Tommy
By: 'D'
Feb 27,2024
0 people found
this helpful
Fantastic agency to work with, having dealt with Tommy on a number of occasions, he was diligent, insightful and offered great advice on the issue at hand. Would highly recommend for any landlord seeking sound management in Edinburgh...
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“Great service...”

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Feb 27,2024
Minithumbup
Tommy
By: 'Esme'
Feb 27,2024
0 people found
this helpful
Tommy Kirkwood provided great service, speedy and informative responses. Thank you!...
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“Excellent agency in my experience, responsive......”

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Feb 26,2024
Minithumbup
Catriona
Anna
By: 'Dan'
Feb 26,2024
0 people found
this helpful
Excellent agency in my experience, responsive and with attention to detail....
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“Happy Landlord...”

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Feb 26,2024
Minithumbup
Catriona
By: 'Gill'
Feb 26,2024
0 people found
this helpful
I have had properties letting with Arden for over 10 years. Catriona Smith is friendly, approachable and made the letting process painless from the start. She has continued to support and answer questions when necessary. I appreciate all the guidance I have received from Catriona....
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“Good letting agents...”

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Feb 26,2024
Minithumbdown
By: 'F'
Feb 26,2024
0 people found
this helpful
arden are a good letting agents. much better than some bigger ones. I have been with them for years ....
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“We have two flats in Edinburgh that we rent o......”

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Feb 26,2024
Minithumbup
Catriona
By: 'Fiona and Mark'
Feb 26,2024
0 people found
this helpful
We have two flats in Edinburgh that we rent out via Arden’s. Catriona Smith manages these properties on our behalf. She has gone above and beyond in assisting us purchasing the second property when we live abroad. Arden’s have always been proactive in ...
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“Arden Property Management *****...”

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Feb 25,2024
Minithumbup
Catriona
By: 'Carly Bradley'
Feb 25,2024
0 people found
this helpful
As a landlord living afar, and with letting regulations becoming increasingly complex, I required a letting agent to look after my Edinburgh property. Catriona at Arden was recommended to me by a good friend who had tried and tested several other agents. I signed up ...
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“Catriona Smith / Arden Review...”

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Feb 23,2024
Minithumbup
Catriona
By: 'Rory'
Feb 23,2024
0 people found
this helpful
Catriona was very helpful navigating the Arden let only process. Will look to utilise her next time....
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“Exceptional ongoing service! Catriona Smith...”

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Feb 23,2024
Minithumbup
Catriona
By: 'Lindsay Bunney'
Feb 23,2024
0 people found
this helpful
Exceptional ongoing service! Catriona Smith provides continued outstanding support. She promptly addresses all enquiries and efficiently resolves issues that arise. Highly recommended!...
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“Catriona Smith...”

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Feb 23,2024
Minithumbup
Catriona
By: 'Kenneth'
Feb 23,2024
0 people found
this helpful
Catriona, has been a great help with various issues offering professional and helpful advice covering various aspects of property and letting. Always available and takes time to talk...
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“Reliable property management...”

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Feb 23,2024
Minithumbup
Catriona
By: 'Ailsa'
Feb 23,2024
0 people found
this helpful
Catriona and the team have managed my property for almost 15 years. They are always on hand when needed and respond promptly to enquiries. They inspect the property regularly and keep on top of any issues that arise. It’s great to be able to rely ...
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“Arden are a really excellent company...”

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Feb 23,2024
Minithumbup
By: 'Dave Hammond'
Feb 23,2024
0 people found
this helpful
Arden are a really excellent company to work with in all respects. First class communications, problem solving and fair, one phone call and Karen in Edinburgh resolved my issue. I can recommend their services unreservedly....
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“Customer Focused...”

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Feb 23,2024
Minithumbup
Tommy
Karen
By: 'Loudon'
Feb 23,2024
0 people found
this helpful
For over 16 years Arden have managed our properties. All staff are polite, responsive and deal with enquiries quickly. Catriona, Tommy and Karen deserve special mention as they are very customer focused for both us and our tenants. We have rarely had a vacant period and ...
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“I am a new landlord who recently handed over my ......”

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Feb 22,2024
Minithumbup
Karen
By: 'M'
Feb 22,2024
0 people found
this helpful
I am a new landlord who recently handed over my property to Arden, and so far they have proven to be excellent managers. Friendly, efficient and helpful. I recently contacted Karen Allan in the accounts team, and she handled the issue really well, in a ...
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“Calum Lothian has been an exceptional propert......”

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Feb 22,2024
Minithumbup
Calum
By: 'Rita'
Feb 22,2024
0 people found
this helpful
Calum Lothian has been an exceptional property manager. He responds to emails immediately about issues and queries about the flat and goes above and beyond to assist....
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“KAREN ALLAN...”

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Feb 22,2024
Minithumbup
Karen
By: 'Ricky Lai'
Feb 22,2024
0 people found
this helpful
We have three times not gotten the automatic rental receipt in half a year. The last two times KAREN ALLAN always helped us to solve the automatic rental receipt. We are so appreciative of her....
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By: Catriona Smith
Feb 23, 2024
View all comments (1)
Thanks for leaving a review. Our new accounts software does things a little differently but hopefully it has all settled now! ...

“Great company. Supportive staff and helpful. ......”

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Feb 22,2024
Minithumbup
Laura
By: 'Claire Roberts'
Feb 22,2024
0 people found
this helpful
Great company. Supportive staff and helpful. Nothing is to much trouble....
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By: Catriona Smith
Feb 23, 2024
View all comments (1)
Thank you Claire, that is lovely to here! ...
Staff picture Malcolm
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Staff picture Catriona
(34)
Staff picture Tommy
(27)
Staff picture Laura
(14)
Staff picture Calum
Staff picture Karen
Staff picture Otilia
Staff picture Anna
Staff picture Alistair
Staff picture Maryam
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:47 PM 14/06/2018 by Catriona Waugh

Awards won by Arden Property Management, Edinburgh EH10 4DR



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Arden Property Management

Branch - Morningside Edinburgh, Edinburgh, EH10