“Dreadful communication throughout. We bought a property from Haart. Through ......”
2 Star Review
Feb 22,2016
By:
'GL'
Feb 22,2016
Branch: London, 494 Brixton Road
Services: Sales (as a Buyer)
Sold price: £839000
Would you recommend?: No
Postcode: SW2
Branch: London, 494 Brixton Road
Sales (as a Buyer)
Sold price: £839000
Postcode: SW2
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Dreadful communication throughout. We bought a property from Haart. Through the process they were unable to be reached by phone or email, they were discourteous, and seemed incapable of listening to our concerns. As a concrete example, one message took three and a half weeks to receive a reply despite several follow ups and chasing. At one point we were very close to calling the deal off because their communication gave us no confidence that the sale was going ahead. The only reason they get a second star is because (eventually) the deal went through. Compared to our other side of the chain, their service was deplorable.
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