We have bought and sold properties in North London several times, always using standard agents as they are ubiquitous and easy to find. This has not always been pleasant, there have been broken promises, quite a bit of distrust, and we have wasted time and money taking the 'big' agents' word for it. However, buying a property through fishneedwater has been a totally different experience. Our chain was, as usual, full of issues and obstacles, and James has been constantly available, at the end of a phonecall, with honest advice, and reliable information. Whilst I value efficiency and availability very highly, the most important thing when moving home is the relationship between the various parties, and the trust that is created. Dealing with fishneedwater has been refreshing as they have lived up to promises, been very helpful, friendly and reassuring.
Most of all, they have led to us finding a dream home, and introducing us to a seller who we are very happy to be buying from. The seller as well has been friendly, helpful and available from the start, and a pleasure to deal with. I am surprised more people do not use fishneedwater, as their prices are much more reasonable than most high street agents, and I hope in the future the company grows to attract the customers it merits - we will definitely use them if we ever need to move again.
Thank you James!