Can't believe these people are still in a job.
1. We are told that they can get a good price for the property and will have it sold in 12 weeks. Well 18 months later they have taken the property off the market because we refused to lose money on the property. Fox and sons wanted to sell the property for just under £30,000 less than what they told us they would get to start with.
2. Trying to get an appointment with their mortgage adviser was great to start off with (we could get a mortgage in excess of £200,000). Then when we wanted another appointment to renew the agreement, after was passed around the office after 3 months we were forced to use an independent financial adviser.
3. Updates from the fox and sons were only happening if we called them and this we very hit a miss. When I went in branch they disagreed and would not accept this was the case. The agent was looking through the note and said that he could see that we were contacted often. Confused I asked to see the notes. For some reason I was refused even though they were right in front of me (just confirms their fault).
4. Viewing of the property were rushed, I was next door for some of the viewing, and possible buyers were being rushed around to property and as good as pushed out of the door at the end.
The above is only some of the problems we had; I would strongly recommended people to stay away from this estate agent.
What agent could do to change your mind?
I am just glad that all dealings with this esate agent are now over, and I know that I will never have to deal with them again.