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Fox & Sons

126 London Road North End, Portsmouth
Hampshire
PO2 9DE

02392 671110

Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
I recently asked Fox and Sons to undertake the sale of my mother's house in Portsmouth. Alister was the agent who handled the sale and I would like to register my appreciation of the way in which he handled the sale. I found him totally professional and enthusiastic to handle the sale. He was always proactive in keeping me well informed of events as they occurred, and he would happily go out of his way to help on order to make things more convenient for myself. I have had no hesitation in recom...
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Comment on agent fees
In line with expectations. (fair)
Was this helpful? Yes
Feb 25,2016
Minithumbdown
By:
Feb 25,2016
2 people found
this helpful
Hi! I rented a flat from Fox & Sons Portsmouth in December. I am waiting for some repairs even today.....in top of that rude behaviour,a lot of lies ,poor communication between branch,property management,landlord....The worst experience in my life with this agency.I can't wait to finish the contract to move out from there.i can't recommend this agency even to my worst enemy.............
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What agent could do to change your mind?
A lot of money and they do nothing for clients
Comment on agent fees
A lot of money and they do nothing for clients
Was this helpful? Yes
Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
Just sold my property but with no forward chain so not sure how it would have gone if I were buying too. I would have preferred one point of contact for the whole process, did feel as though I was being passed around a bit. Using their in house legal team sped up the process and the estate agent was good at pushing things through quickly. All in all a good experience and I would use them again....
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Comment on agent fees
Fees were at a competitive rate
Was this helpful? Yes
Jan 15,2016
Minithumbdown
By:
Jan 15,2016
3 people found
this helpful
Started well then sent wrong photos for advertisement,had to call them numerous times for various updates, they continuously called trying too undersell well below asking price before property was advertised. Sarcastic phone conversation from one of there team. The first solicitor they recommended could not complete so delayed sale, there poor communication delayed the sale even further....
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Oct 20,2015
Minithumbup
By:
Oct 20,2015
0 people found
this helpful
A very responsive team to help secure us the deal that we needed in a hot property market. Professional and yet still easy to approach for advice and local guidance....
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Sep 27,2015
Minithumbup
By:
Sep 27,2015
0 people found
this helpful
As I live outside the UK it was important to me that the firm I selected to sell my flat was able to assist with any issues and communicate regularly so I could gauge the interest in the property and resolve any issues quickly. The weekly communication was brilliant, and the speed of notification when they had an interested party was good. They also helped me get the property to market in a good condition to get the sale completed in a reasonable time. My thanks to everyone....
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Was this helpful? Yes
Sep 27,2015
Minithumbup
By:
Sep 27,2015
1 people found
this helpful
The staff were all really friendly and approachable, provided competitive selling fees and plenty of viewings Sam in particular went out of her way to ensure the smooth sale of our house she worked all hours evenings and weekends to ensure our chain didn't break and didn't give up or lose interest when things started to get tough .....fantastic would recommend...
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Was this helpful? Yes
Sep 26,2015
Minithumbup
By:
Sep 26,2015
1 people found
this helpful
Fantastic service both buying and selling our property, 10 weeks from start to finish. Being someone who expects exceptional service I was not disappointed and would highly recommend....
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Sep 25,2015
Minithumbup
By:
Sep 25,2015
2 people found
this helpful
We recently purchased a property in North End, Portsmouth and had contacted many local agents for possibilities and viewings. By far the most organised and helpful was Fox and Sons, and in particular Sam their agent. We were shown houses that met our description and quickly selected the we wanted to offer on. It turned out to be a repossession and would need to be completed in 28 days! Sam was superb, chasing and coordinating the entire thing- despite other clients and properties, she was able t...
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Was this helpful? Yes
Sep 25,2015
Minithumbup
By:
Sep 25,2015
1 people found
this helpful
My 84 year old Mother was moving from Portsmouth to Cirencester to be with us, a distance of about 100 miles. As a consequence I could not be present all the time to help and guide her through the sometimes trying process of selling her property. Sarah and her team took on the extra responsibility for me even to the extent of personally delivering, explaining, and supervising the signature of documents. Throughout the whole process, I found the team cheerful, efficient and knowledgeable. They ...
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Sep 23,2013
Minithumbdown
By:
Sep 23,2013
1 people found
this helpful
I am utterly disgusted by the customer service i have received from Fox & Sons (North End). Firstly, I tried to register with them, so that they would send through new properties on the market. I was told that they would not put me on the mailing list unless I saw their mortgage adviser. After explaining that I have seen three mortgage advisers already and that I did not need to see another, they then kept pushing and pushing that I needed to see the adviser. After the fourth push I decid...
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Was this helpful? Yes
Jan 07,2012
Minithumbdown
By:
Jan 07,2012
3 people found
this helpful
This estate agent has obsessively tried to gain my custom from another estate agent without any approach from myself. Frequent mailings and business cards through my door have been a constant throughout my efforts to sell my house. At no point did i seek help from this agent and indeed told one of their salesman point blank at my front door that i had no interest in discussing the sale of my property with his agency - undeterred the mailings have continued. Comically he didn't even identify t...
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What agent could do to change your mind?
Not contacted me in the first place
Was this helpful? Yes
Dec 22,2011
Minithumbdown
By:
Dec 22,2011
4 people found
this helpful
Can't believe these people are still in a job. 1. We are told that they can get a good price for the property and will have it sold in 12 weeks. Well 18 months later they have taken the property off the market because we refused to lose money on the property. Fox and sons wanted to sell the property for just under £30,000 less than what they told us they would get to start with. 2. Trying to get an appointment with their mortgage adviser was great to start off with (we could get a mortga...
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What agent could do to change your mind?
I am just glad that all dealings with this esate agent are now over, and I know that I will never have to deal with them again.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £81,000
  • Max: £204,500

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Sarah Oliver - upload your photo Sarah Oliver
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Samantha Male - upload your photo Samantha Male
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Alistair Jones - upload your photo Alistair Jones
2 reviews

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