“My husband and I are looking for a place to ......”
1 Star Review
Jul 28,2015
By:
'Sophie'
Jul 28,2015
Branch: Croydon, 182 London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CR0
Branch: Croydon, 182 London Road
Sales (Prospective customer)
Postcode: CR0
6
people found
this helpful
My husband and I are looking for a place to buy. We viewed a few properties with James Chiltern, usually with James and everything was fine. However a few times another agent showed us around. I believe his name was Chris. He was always late and would talk to us like we're mates from down the pub failing to provide us with the relevant information about the property (service charge, length of the lease, etc.). Finally one day we arrange a viewing with James for the property next door to their office. The viewing was planned for 12 pm. We called at 11.30 am to confirm (because we live half an hour drive away) and Chris told us the viewing was at 3 pm. Breaking news to us but we went with the flow. We called at 2.50 pm to let them know we were around the corner but when we turned up at 3, Chris still hadn't got in touch with the tenants to check we could come upstairs (bear in mind it's the property next door). We waited 15 minutes for Chris to arrange everything but he didn't seem to be getting anywhere (no surprise if the tenant thought like us that the viewing was at 12 pm) and we had another appointment to attend. We agreed to come back at 4 and Chris promised to have it all sorted by then. When we came back at 4, Chris did not even bother getting up his chair and called to us through the room (where two other couples were standing)
6
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