Apr 20,2015
By: 'Carol'
Apr 20,2015
0 people found
this helpful
We have been tenants of a few letting agencies over the years due to moving around for work. Ace has been far the best that we have ever used. They are organised, efficient, helpful and friendly. From our first viewing, which they fitted in at short notice on a Christmas Eve to meet our schedule, to the move out they have been great throughout. In arranging the move in they kept us up to date at all times with progress on the paperwork side & arrangements for keys etc. As this was a rental via my employer things were a bit more complicated but Christine saw to it that everything was completed and organised that had to be. We were also new to the city and they were very helpful with some general advice and with some pointers on where we could get certain services. During our tenancy we had an issue with a washing machine breaking. Wendy couldn't have been more helpful in liaising with the landlords and making suitable arrangements to get it sorted. When we served notice to leave we were always kept informed of any viewings and the final paperwork and exit walk out were managed smoothly and to our convenience. Had we been moving to a rental within Ace's area we would most definitely have used them again and it would have influenced our choice of property. They also have a good understanding of the properties they let and were helpful in advising about the pros and cons of particular areas. All in all a very positive experience and I would not hesitate to recommend them to others.
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Ace Property Management Ltd

175 Bruntsfield Place Edinburgh
City of Edinburgh
EH10 4DG

0131 229 4400

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