Wakefield, WF1
4.8/5, 391 reviews
98% recommended
90% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“I sold a house on behalf of my mum. She ......”

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Mar 03,2015
Minithumbup
Alison
By: 'Sue'
Mar 03,2015
0 people found
this helpful
I sold a house on behalf of my mum. She had to go into a care home after to loss of my father last year. I live about 250 miles away from Wakefield and do needed an estate agent that I could rely on, choosing one can be very difficult, however, I seem to have come up trumps with Richard Kendall. Alison was the appointed member of staff who I dealt with. She kept me in touch throughout the whole of the proceedings. from viewings that had been arranged, the feedback from the viewings, offers that were made etc. etc. I really cannot fault my dealings with the company and most certainly would use Kendall's again.
Thank you to all the staff and most especially Alison.
Comment on agent fees
I think 1.5% was rather a lot of money to be honest, however, because I am really happy with the service I received I am happy to pay that cost. If I lived nearly to Wakefield, I would possibly try somewhere else or negotiate the selling costs. I still owe you a big thank you, or maybe more a big thank you to Alison who I cannot praise enough for all her efforts in keeping my in constant tough with all the proceedings.
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Opening Hours
Address

Richard Kendall Estate Agent
66 Northgate
Wakefield
West Yorkshire
WF1 3AP
01924 291294

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 98% £10,600 £880,000
Lettings 100% 99% No Data No Data
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 278 4 99 4 2 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent
Latest Properties

“Great service provided. Liz has been so helpf......”

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Aug 14,2019
Minithumbup
Elizabeth
By: 'Charlotte Cox'
Aug 14,2019
0 people found
this helpful
Great service provided. Liz has been so helpful and quick to respond to all my questions along the way and always kept me updated with things. Would highly recommend. Thanks again....
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By: Richard Kendall Estate Agent
Aug 14, 2019
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Thank you so much for taking the time out to leave your comments for Liz Cooke at our Wakefield office. We greatly appreciate your review and are so pleased you were kept updated throughout. ...

“Selling with Richard Kendall Pontefract...”

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Jul 30,2019
Minithumbup
By: 'Sara Cremer'
Jul 30,2019
0 people found
this helpful
Sophie at Richard Kendall in Pontefract has been excellent from start to finish (as well as the all the other staff who work in the office who I have had regular contact with!) Without their support moving house would have taken so much longer & been ...
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By: Richard Kendall Estate Agent
Jul 30, 2019
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What a fantastic 5 star review for Sophie and the rest of our Pontefract office staff of Richard Kendall Estate Agent. We are happy that were were able to speed up the process and offer support during your house sale. Thank you so much for your kind words. ...

“Really good service the team at Richard kenda......”

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Jul 29,2019
Minithumbup
By: 'Paul Goff'
Jul 29,2019
0 people found
this helpful
Really good service the team at Richard kendal where in contant communication with us throughout the selling of our property both in regards viewing but also the chasing up of information needed when selling this made a stressful time a lot easier would use again ...
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By: Richard Kendall Estate Agent
Jul 30, 2019
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We really are grateful that you have taken the time out to leave a 5 star review for Richard Kendall Estate Agent and we are glad that, if needed, you would use our services again in the future. ...

“Local Professional Company...”

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Jul 27,2019
Minithumbup
Catherine
By: 'Julian Henthorn'
Jul 27,2019
0 people found
this helpful
Right from the start we knew we had chosen well. Using a local company that know the market and with real people that you can speak to who know your property. Our contact was Catherine Kilbride who though out the whole process was totally on ...
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Comment on agent fees
The fees were good for the amount of work the estate agent had to do to sell the property.
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By: Kirsty
Jul 29, 2019
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Thank you so much for taking the time out to comment on the service that you received from Catherine at our Wakefield office of Richard Kendall Estate Agent. We are so pleased to read in particular that you felt you chose well by going with a local company on the high street. ...

“Great service from start to finish by Liz, al......”

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Jul 06,2019
Minithumbup
Elizabeth
By: 'Rebecca Linford'
Jul 06,2019
0 people found
this helpful
Great service from start to finish by Liz, always kept me up to date with the sale process. Can’t recommend her highly enough...
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By: Richard Kendall Estate Agent
Jul 08, 2019
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Thanks so much for the recommendation for Liz at our Wakefield office of Richard Kendall Estate Agent, its good to read that you received great service. ...

“We purchased a property through Richard Kenda......”

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Jul 04,2019
Minithumbup
Catherine
By: 'Daniel'
Jul 04,2019
0 people found
this helpful
We purchased a property through Richard Kendall, and the service we received from the move coordinator Catherine was invaluable to our move. Without her assistance and professionalism the whole move process would undoubtedly taken much longer....
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By: Richard Kendall Estate Agent
Jul 05, 2019
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Thank you Daniel for your 5 star review of Catherine at our Wakefield office of Richard Kendall Estate Agent. We wish you all the best in your new home. ...

“Liz and the team sold my Dad's house. All sta......”

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Jul 03,2019
Minithumbup
Elizabeth
Jason
By: 'Sheena Vaughan'
Jul 03,2019
0 people found
this helpful
Liz and the team sold my Dad's house. All staff were fully compassionate and efficient at all times. Also very friendly....
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By: Richard Kendall Estate Agent
Jul 04, 2019
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Thank you for your 5 star review of Liz and all at Richard Kendall Estate Agent. ...

“Sale of Bungalow...”

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Jun 18,2019
Minithumbup
Elizabeth
By: 'Mike Underwood'
Jun 18,2019
0 people found
this helpful
Liz was a genuine pleasure to work with from initial contact to completion of sale. Nothing was too much trouble for her and she made the process seem very straightforward....
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Comment on agent fees
Fees very fair
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By: Kirsty
Jun 18, 2019
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Thank you Mr Underwood for your 5 star review of Liz at the Wakefield office of Richard Kendall Estate Agents. Its good to hear that Liz helped make the process seem straight forward and we will pass your kind words onto her. ...

“Above and beyond!...”

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Jun 18,2019
Minithumbup
Elizabeth
By: 'Janet'
Jun 18,2019
0 people found
this helpful
Our situation as property sellers was an 'interesting' one... two sisters and a step sister with joint ownership and all three of us had to agree on everything (which didn't always happen!). Liz kept us all informed and well advised throughout and liaised between us ...
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Comment on agent fees
Fees were very reasonable compared with other agents we looked at.
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jun 19, 2019
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Dear Janet, thank you so much for taking the time out to leave your review for Liz and our Wakefield office, your comments are greatly appreciated. We are so pleased you have been kept well advised and informed throughout the whole process. ...

“Efficient, organised and professional...”

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Jun 13,2019
Minithumbup
Elizabeth
By: 'Chris'
Jun 13,2019
0 people found
this helpful
We had a five star professional service from Liz. She kept us regularly updated with developments, offered advice when needed and was the driving force pushing for completion of the sale. Thank you Liz....
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Comment on agent fees
Good
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By: Kirsty
Jun 13, 2019
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Thank you Chris for your 5 star review of Liz at our Wakefield office of Richard Kendall Estate Agent ...

“Very Happy Vendor...”

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Jun 11,2019
Minithumbdown
Joanne
Amanda
By: 'Donna W'
Jun 11,2019
0 people found
this helpful
My Thanks go to Joanne & Amanda from the Wakefield office who worked tirelessly to sell my house. However, everyone I spoke with from the point of valuation, pictures and production of the brochure were very friendly and professional. I felt like they were interested in ...
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By: Kirsty
Jun 11, 2019
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Thank you so much Donna for your kind words regarding Joanne and Amanda at our Wakefield office. We are so pleased that you found the service professional right form the very beginning. ...

“Excellent...”

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Jun 07,2019
Minithumbup
Amanda
Joanne
By: 'DH'
Jun 07,2019
0 people found
this helpful
Amanda kept us informed from start to finish with a can do professional service at every point of contact, Joanne was also very helpful and both ladies provided an excellent customer experiencev...
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By: Kirsty
Jun 10, 2019
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Thank you for taking the time out to review Amanda and Joanne from our Wakefield office of Richard Kendall Estate Agent. ...

“Brilliant...”

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Jun 01,2019
Minithumbup
Amanda
Joanne
By: 'Andy R'
Jun 01,2019
0 people found
this helpful
I have recently purchased my first home and I'd like to thank Richard Kendall at the Wakefield Northgate branch for everything they have done throughout the purchase. Amanda and Joanne have both been amazing by updating me on everything and making sure the viewing and ...
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Comment on agent fees
I don’t have any bad comments to say about Richard Kendall as all fees are adequate and respectful for their services.
Was this helpful? Yes
By: Kirsty
Jun 03, 2019
View all comments (1)
Thank you so much for your comments regarding the service you received from our Wakefield office in particular Joanne and Amanda. May we wish you all the best in your first home ;-) ...

“Fast faultless sale...”

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May 31,2019
Minithumbup
Amanda
Joanne
By: 'Lynn'
May 31,2019
0 people found
this helpful
Sold a property that had also been rented via Richard Kendall and can not praise the staff enough for their help and professional service. Amanda kept us informed all the way and other members of staff always dealt with our queries and request quickly and ...
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Comment on agent fees
Their fees were very competitive
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“Excellent service...”

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May 30,2019
Minithumbup
Joanne
Jason
By: 'Janine'
May 30,2019
0 people found
this helpful
I have just sold my house through Richard Kendalls, and would highly recommend them. Everyone that I had contact with were all very helpful, friendly & professional. I would like to thank Jason for his advice, the excellent photographer, plus Amanda & Jo for constantly keeping me ...
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By: Kirsty
May 30, 2019
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Janine, thank you so much for the 5 star review, we are so pleased that you found everyone you dealt with helpful and friendly at the Wakefield office of Richard Kendall Estate Agent. ...

“home sale...”

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May 29,2019
Minithumbup
Amanda
Joanne
By: 'moon'
May 29,2019
0 people found
this helpful
the staff have been professional, patient and willing to assist, listed and help at all times. They have replied to Email or telephone calls promptly and professionally...
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Comment on agent fees
reasonable,good
Was this helpful? Yes

“Excellent service provided, great communication throughout and goes above and beyond....”

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May 16,2019
Minithumbup
Amanda
Joanne
By: 'Ross and Kelly'
May 16,2019
0 people found
this helpful
From the minute the valuer step foot in out home the service was great. I was took though all the procedures, it was explained accurate and clearly. The property listing process was prompt and we were informed every step. Amanda and Joanne were two ladies ...
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Comment on agent fees
Excellent cheapest for me by a country mile
Was this helpful? Yes
By: Richard Kendall
May 16, 2019
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Thank you so much for this fantastic review of Joanne, Amanda and the overall service you have received from Richard Kendall Estate Agent, Wakefield. We will also let Jason, your valuer, know that you were pleased of the valuation and explanation of procedure. ...

“Fantastic Service...”

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May 06,2019
Minithumbup
Elizabeth
By: 'James Smith'
May 06,2019
0 people found
this helpful
I recently sold a property with Kendalls - the sale was handled by Liz Cooke who was fantastic from start to finish. I had regular updates and full explanations were given with any uncertainties I had. I would fully recommend Richard Kendall Estate Agents - ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 08, 2019
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We are so pleased you would recommend Richard Kendall Estate Agent. We really do appreciate you taking the time out to leave your feedback for Liz and our Wakefield office. Many thanks. ...

“Fantastic...”

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May 03,2019
Minithumbup
Elizabeth
By: 'Garside’s'
May 03,2019
0 people found
this helpful
As first time sellers we didn't really have a clue what we were doing with regards to selling our property. Liz guides us every step of the way what turned out to be a very lengthy sale. The communication from liz was excellent and she ...
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Comment on agent fees
They quoted a little more expensive than some of the other agents but did negotiate on the price. To be honest though they were worth every penny
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 03, 2019
View all comments (1)
Thank you so much for taking the time out to leave your kind review for Liz at our Wakefield office. We are so pleased you have been happy with the service throughout what was a lengthy and stressful sale. ...

“Excellent service...”

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May 02,2019
Minithumbup
Amanda
Joanne
By: 'Julie H'
May 02,2019
1 people found
this helpful
Both Joannne and Amanda were very helpful during the recent sale of our property. They were very professional, always returned calls and answering queries. We were kept up to date regularly regarding the process....
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Comment on agent fees
Reasonable , as you would expect
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By: Richard Kendall Estate Agent
May 02, 2019
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Thank you so much for the lovely review of Joanne and Amanda at our Wakefield office of Richard Kendall Estate Agent regarding the recent sale of your property. ...

“Excellent service...”

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Apr 28,2019
Minithumbup
Amanda
Joanne
By: 'K Gomersell'
Apr 28,2019
1 people found
this helpful
Richard Kendall were fast and professional from start to finish. We were very impressed at the speed that our house was put on the market - it was on Rightmove within a few hours of the 'For Sale' sign going up. Viewing appointments were managed ...
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Comment on agent fees
Not the cheapest out there but worth the money due to the quality of service.
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By: Richard Kendall
Apr 29, 2019
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Thank you for your comments regarding the professional service you received from Richard Kendall Estate Agent, in particular Joanne and Amanda at Wakefield. ...

“Fantastic Service...”

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Apr 20,2019
Minithumbup
Elizabeth
By: 'HeathC'
Apr 20,2019
0 people found
this helpful
I saw my 'dream home' on the market at the beginning of the year and knew that it had to be mine. Having not got my house on the market and knowing how keen I was, Liz ensured that I had photos taken and my ...
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Comment on agent fees
Good
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By: Richard Kendall Estate Agent
Apr 23, 2019
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Thank you for taking the time out to leave your comments and recommendation for Liz and our Wakefield office. We are so pleased everything worked out for you in purchasing your dream home. ...

“Kept informed...”

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Apr 16,2019
Minithumbup
Amanda
Joanne
By: 'Martin moving on'
Apr 16,2019
0 people found
this helpful
Both Amanda and Joanne took a real interest and were always eager in trying to make sure that the process of selling my property was as speedy and on track as possible. Inevitably there were frustrations along the way but these were ameliorated to an ...
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By: Richard Kendall Estate Agent
Apr 17, 2019
View all comments (1)
Thank you so much for taking the time out to leave such a lovely review for Joanne and Amanda at our Wakefield office. We strive to provide a high level of customer service and we are so pleased you would recommend Richard Kendall Estate Agent based on your experience. We will make sure your comments are passed on to Joanne and Amanda. ...

“Sale...”

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Apr 15,2019
Minithumbup
Elizabeth
By: 'Garry'
Apr 15,2019
0 people found
this helpful
Liz provided weekly updates of how the sale was progressing in a very efficient through and professional manner. I would recommend Liz to anyone...
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Comment on agent fees
Good
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By: Richard Kendall
Apr 16, 2019
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Thank you Garry for taking the time to review Liz at our Wakefield office of Richard Kendall Estate Agent and for the recommendation. ...

“A welcoming estate agents who are easy to contact and ......”

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Apr 10,2019
Minithumbup
Niki
By: 'HollieHoldsworth123'
Apr 10,2019
0 people found
this helpful
A welcoming estate agents who are easy to contact and happy to assist. They were flexible re arranging a viewing (and second viewing) and took our busy work schedules in to consideration. RK were clear on what forms of identification were required initally and what ...
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Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 10, 2019
View all comments (1)
Thank you so much for taking the time out to leave such a lovely review for Niki and our Wakefield office. We are so pleased you have impressed with our high level of service and professionalism and wish you all the best in your new home. Should you ever need to move again, we hope you will come back to Richard Kendall. ...
Staff picture Elizabeth
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Staff picture Amanda
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Staff picture Joanne
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Staff picture Niki
(41)
Staff picture Catherine
(39)
Staff picture Shireen
(38)
Staff picture Jason
(13)
Staff picture Lucy
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No image available Richard
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Staff picture David
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No image available Jenny
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 3:41 PM 09/11/2017 by Lucie

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Richard Kendall Estate Agent

Branch - Wakefield, WF1