Sep 26,2011
By: 'phil'
Sep 26,2011
8 people found
this helpful
I 100% agree with the previous review. I had the exact same experience with Arden, unclean property, countless unsolved problems which were present from beginning to end of the tenancy and then my deposit was taken to cover the fixing of these problems after I left. When no receipts were produced I confronted them in person and in writing regarding the injustice of this and was panned off to other members of staff on all counts. After going full circle of all the staff, catriona being the worst, I was ignored. I then found out from friends in the building that the new tenants were having the same problems as I did. When I confronted Arden again about this... 'Why had my deposit been taken and no work been completed'... They told me I would have to contact the landlord. Who of course ignored me as well. I would strongly recommend choosing another agency if you can possibly help it.
Was this helpful? Yes
By: CW
Apr 02, 2012
The content of this comment is simply not true, Arden Property Management has never and would never withold any deposit unless works which were the responsibility of that tenant were to be paid for. Furthermore I'm pretty sure that I have never spoken with this individual but would be happy to do so should they wish to contact the office. Catriona

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Arden Property Management

43 Morningside Road Edinburgh
City of Edinburgh
EH10 4DR


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