Purbeck & Co
Stowmarket, IP14
4.5/5, 6 reviews
83% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“Due to pressure on them from my ex husband I ......”

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Aug 09,2011
Minithumbup
By: 'Mary Thomas'
Aug 09,2011
1 people found
this helpful
Due to pressure on them from my ex husband I was left high and dry by the Estate Agents in Stowmarket who were handling the property. I contacted Jo (late one night form here in Australia) and she instantly took on the job of sorting things out.

Jo had given us a quote initially, and I regret now not using her straight away.
She has always solved any issues with the minimum of fuss and has treated both of us with tact and diplomacy.

The house has been let constantly since she took over (compared with the previous Estate Agents who only managed about 3 months in 14).

The team are prompt, polite and professional and I believe they treat the tenants well too. I thoroughly recommend them.
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Opening Hours
Address

Purbeck & Co
2b Station Road West
Stowmarket
Suffolk
IP14 1ES
01449771133

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 0 0 1 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Purbecks had an excellent floorplan and a really impressive level ......”

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Oct 11,2014
Minithumbdown
By: 'Seth'
Oct 11,2014
0 people found
this helpful
Purbecks had an excellent floorplan and a really impressive level of information about the prospective property available on Rightmove. The response when we requested a viewing was swift and accommodating and Luke, who showed us around, was impressive in his knowledge of the house. Unfortunately ...
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What agent could do to change your mind?
Clearer communication - one point of contact for customers Do not assume that all offer correspondence should be sent to both parties, or that both parties are married and have the same name No contradictions in what is being asked for Emails took 3-5 hours to arrive from agency: email setup appears to be inadequate for business use Be very clear in emails if an offer is accepted or not Be more clear about what is expected in a satisfactory offer from the get-go - changing the goalposts midway through raises suspicions Give customers the benefit of the doubt: they want to do business with you and have no intention of messing you or the vendor around. However, it is impossible to organize a mortgage application in <24 hours if you have not clearly indicated that an offer has been accepted. Do not request sensitive personal information (ID, DIP) until vendor is prepared to accept the offer
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By: Jo Fox
Mar 03, 2016
View all comments (1)
It was assumed that this review had been rectified by the reviewer, as all issues had been discussed and resolved and these first time buyers did purchase the property concerned. As they did not return to correct this negative review I feel compelled to reply to the comments. The gentleman leaving the review was not the person who negotiated the purchase of the property. The lady concerned (his partner) was difficult to reach as we were unable to telephone her during office hours and her work ...

“When I was looking for a house to rent in ......”

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Aug 15,2011
Minithumbup
By: 'twinkle'
Aug 15,2011
3 people found
this helpful
When I was looking for a house to rent in March 2009, I met Jo Fox from Purbeck & Co. I had never rented privately before and was unsure of how to go about things. Jo was fantastic and more than helpful. She answered the many questions ...
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“I would have no hesitation in recommending Purbecks as I ......”

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Aug 11,2011
Minithumbup
By: 'SAA'
Aug 11,2011
1 people found
this helpful
I would have no hesitation in recommending Purbecks as I received excellent service. Jo was very honest and helpful, she kept me up to date throughout the sale and nothing was too much trouble....
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“Due to pressure on them from my ex husband I ......”

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Aug 09,2011
Minithumbup
By: 'Mary Thomas'
Aug 09,2011
1 people found
this helpful
Due to pressure on them from my ex husband I was left high and dry by the Estate Agents in Stowmarket who were handling the property. I contacted Jo (late one night form here in Australia) and she instantly took on the job of sorting ...
read full review
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“As an overseas landlord, I was looking for an agent ......”

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Aug 06,2011
Minithumbup
By: 'D. Hartley'
Aug 06,2011
0 people found
this helpful
As an overseas landlord, I was looking for an agent who could manage my property completely, asure me of regular correspondance and be totally trustworthy. Purbeck and Co. are fulfilling all these requirements and more. They sorted out a totally suitable tenent almost immediately, and ...
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“I bought a property through Purbeck & Co and received a ......”

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Jul 06,2011
Minithumbup
By: 'mistigger'
Jul 06,2011
0 people found
this helpful
I bought a property through Purbeck & Co and received a first class service! Jo is very knowledgeable of the housing market and local area and is always on hand to help with any enquiries even if it means going out of her way! would defiantly ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Purbeck & Co, Stowmarket IP14 1ES


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