brightonian that had never had problems with agencies - Thank you for your comments and I am sorry to hear that you are disappointed with our service. Within your comments you do not mention your name or a property address so I am unable to put across Property Moves' perspective on events, however I am keen to resolve these for you so please call me on 01273 321333 option 2 or email further details to [email protected], look forward to hearing from you, Regards Graham Shipp MARLA

I BEG YOU NOT TO RENT ANYTHING WITH PROPERTY MOVES IF YOU WISH TO LIVE IN PEACE!
My partner and I rented a flat with them and lived there for more than 2 years.
How to start:
a) the flat was very dirty on arrival, in very poor general condition ( bath cover broken, etc..); despite we called and told them, in not receiving any answer we ended up doing the cleaning ourselves and repairing the many small problems of the flat at our own cost ( problems caused by using the cheapest materials and refrurbishments in rented flats so that the tenants will pay for the reparations that obviously low cost materials and reparations will incurr.
b) They increased the rent in three different occasions by a sum of 200 pounds in less than a year, being the first time 3 months after we moved.
c) a window ( rotten in the inside but nicely painted on the outside) broke, garden fences ( also rotten) came down), leak in toilet, etc... but property moves would not send anyone to the flat to even check! after months calling and receiving no answers, we had an argument with them on the phone. A guy came, checked the window and a month after property moved told us hte reparation was to expensive and landlord awas unwilling to pay??!!!
we obviously decided to move out of the flat.
NOW they keep the diposit: 300 for cleaning the flat ( really?) we cleaned the flat and the inspection report says the flat was clean but property moves decides to remove 300 pounds from diposit for cleaning!! they will not reimburse the costs of the reparations we did as 'these were not agreed' ( were we meant to live in those conditions?) and removed 500 pounds from deposit for mould in a toilet with no ventilation!!! ( the inspection report says those are landlord costs...)
finally, the incompetency of property moves agents goes furhter than only not bothering to reply calls or emails.
they sent us the check witht eh rest of the deposit to Woodingdean when we moved to Lewes...

they are RUDE, play with the boundaries of what is legal and not in order to take the money of honest people, they are CARELESS, INCOMPETENT and ... the worst: tehy don't care

STAY AWAY FROM PROPERTY MOVES