an absolute shambles. I urge you not to use this company. I have lived in rented accommodation for over 10 years and have never been treated so badly by the landlord/agency. we ended up having to move out due to a huge leak damaging the structure and our health, when we returned to collect the last few items they had \\\'repaired\\\' the damage by rebuilding a wall from paper! they failed on many counts with gas safety certificates, and failed to protect our deposit for 18 months and only did so when we pointed out they were breaking the law! communication to the landlord could only be done via fax(!!) often taking weeks to resolve important issues like smashed front windows, and burst pipes - but when he wanted money out of the deposit at the end - he made himself easily available. to top it off the staff are rude and never call back.
currently in dispute over the deposit with them as they are trying to claw back money from a flat we had no choice but to leave for fear it would fall down.
easily the worst in town....should\\\'ve guessed from day 1 when they greedily rubbed their hands together when taking our money.
complete cowboys - steer clear!