96% sales valuation accuracy
88% sales fee satisfaction
Rettie & Co is a network of independent estate agents in Scotland and the North of England. Our 8 main offices provide services such as residential sales, lettings, farms and land development, newly built homes, expert consultancy and home valuations.
<... show more Rettie & Co is a network of independent estate agents in Scotland and the North of England. Our 8 main offices provide services such as residential sales, lettings, farms and land development, newly built homes, expert consultancy and home valuations.
Why Rettie & Co?
Our main purpose is to help our clients from anywhere in the world sell and buy property in Scotland and the North of England. We also specialise in lettings and property management. We offer a wide variety of properties in mentioned regions. From city-centre apartments and luxury homes in Newcastle, Edinburgh and Glasgow to bigger family houses and rural estates in the Lothian, Northumberland and Scottish Borders.
We have an extensive database of property seekers and we are knowledgeable enough to be able to match the right properties with the right home seekers. Keeping our database up to date is a vital part of our business and we are proud to have both local and international clients. If you are looking for an estate agent in Scotland with expert local knowledge and international reach, do not hesitate to contact Rettie & Co.
<... show more Rettie & Co is a network of independent estate agents in Scotland and the North of England. Our 8 main offices provide services such as residential sales, lettings, farms and land development, newly built homes, expert consultancy and home valuations.
Why Rettie & Co?
Our main purpose is to help our clients from anywhere in the world sell and buy property in Scotland and the North of England. We also specialise in lettings and property management. We offer a wide variety of properties in mentioned regions. From city-centre apartments and luxury homes in Newcastle, Edinburgh and Glasgow to bigger family houses and rural estates in the Lothian, Northumberland and Scottish Borders.
We have an extensive database of property seekers and we are knowledgeable enough to be able to match the right properties with the right home seekers. Keeping our database up to date is a vital part of our business and we are proud to have both local and international clients. If you are looking for an estate agent in Scotland with expert local knowledge and international reach, do not hesitate to contact Rettie & Co.
Latest Reviews
View all Reviews 62
29th Jan 2024
reviewed by 'Hughes'
15th Jan 2024
reviewed by 'Ellie'
4th Jul 2023
reviewed by 'David'
27th Jul 2022
reviewed by 'Douglas'
14th Oct 2021
reviewed by 'Paul'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 88% | £167,000 | £750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 4 | 7 | 8 | 18 | 1 | 1 | 1 | 2 | 14 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Jun 16,2016
Jun 16,2016
0
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Anne worked incredibly hard to keep in touch with me at least once a week throughout the viewing period of the sale. After achieving a good offer, the first sale fell through before exchange, but she picked up the reins again, and managed to find ...
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Comment on agent fees
The Marketing fee was very similar to other agents. We wanted an incentivised commission which gave a higher commission for an above valuation price. We were very happy to pay a extra commission for a higher purchase price as everyone gained.
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Jun 16, 2016
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Thank you so much on behalf of Anne and the West End team for your kind comments, we will be sure to pass them on! ...
Jun 16,2016
Jun 16,2016
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Karen has and continues to provide a professional and responsive service throughout, from introduction to finding a rentee, always helpful and positive....
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Comment on agent fees
Good
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Jun 16, 2016
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On behalf of Karen, thank you so much for taking the time to write your kind review - we will be sure to pass it on! ...
Jun 15,2016
Jun 15,2016
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Great customer service from very knowledgeable staff. Kept me informed every step of the way. Marketing documents were excellent. I would highly recommend their service....
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Jun 16, 2016
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Thank you so much for taking the time to write this review. We will pass it on to Rob, Mary and the team who will be very grateful indeed! ...
Jun 15,2016
Jun 15,2016
0
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Everyone at Rettie West End was professional, extremely knowledgeable about the property market in my area, efficient and friendly. Always able to get in touch with them when I needed to....
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Comment on agent fees
The fees were not the cheapest but I think they represented good value for money.
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Jun 16, 2016
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Thank you so much Anne for your kind review - delighted to hear you had such a positive experience, we will be sure to update the West End team! ...
Jun 15,2016
Jun 15,2016
0
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The staff are always very courteous, helpful and accommodating. The service provided is efficient, timely and we feel very confident that our interests are taken care of. We feel secure in the knowledge that we do not have to concern ourselves with any aspect of ...
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Comment on agent fees
As far as we are aware the rates are comparable and fair.
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Jun 16, 2016
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Dear Linda, thank you so much for your kind review. It is great to hear and I will be sure to pass on to Grace and her team! ...
Jun 15,2016
Jun 15,2016
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I would particularly like to thank Gerry Haining for his prompt and professional responses to my queries and the follow up by Louise Amos....
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Comment on agent fees
For rental - Rettie & Co's fees are great value for money.
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Jun 16, 2016
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Thank you very much indeed for taking the time to write this kind review - it is very much appreciated by the team! ...
Jun 15,2016
Jun 15,2016
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Camilla was extremely helpful and knowledgeable. She steered us through a minefield in what was a very stressful period for us and helped find us good tenants and guided us away from potential bad ones....
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Comment on agent fees
Perfectly fine for the industry
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Jun 16, 2016
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On behalf of Camilla, thank you very much indeed for your kind review, it is greatly appreciated! ...
Jun 15,2016
Jun 15,2016
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Excellent estate agent with excellent local knowledge, staff and fees. Had no problems with any of my lettings through them, and would have continued all future lettings through them had I not been moving out of Scotland.
Thoroughly impressed with staff attitude, property presention, speed ...
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Comment on agent fees
Excellent fee rates (lettings)
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Jun 16, 2016
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Thank you very much indeed for your very kind review - great to hear you had such a good experience letting with us! ...
Jun 15,2016
Jun 15,2016
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Amazing service from the whole team. Professional and friendly from the off, chased slow solicitors and sold our flat for the price we wanted and such a fast sale, strongly recommend...
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Comment on agent fees
Good
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Jun 16, 2016
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On behalf of the Newcastle team, thank you so much for taking the time to write your review, it is greatly appreciated and we are delighted to hear you had such a positive experience! ...
Apr 21,2016
Apr 21,2016
3
people found
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this helpful
Treated very poorly when desperately trying to secure a flat viewing for a place I was desperate to rent.
Called withing 30 minutes of the property being listed, to be informed a viewing could not be arranged yet but left my name and number.
No response ...
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Oct 10, 2020
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Our detached house has been on market for nearly 3 months with only a handful of viewers The house across the road went within 1 week with lots of viewers for well over house value same with house along road. We have been treated as if no one is interested hardly any feedback and when we do phone very very very rarely get to speak to person SUPPOSED to be in charge of selling our house always answer phone or not in until whenever VERY DISSAPOINTED ...
Apr 11,2016
Apr 11,2016
1
people found
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this helpful
I can't choose one of the staff members because at Rettie & Co they seem to have a great team. Whoever I have talked to during our 3 1/2 years as tenants, have always been helpful, professional and very friendly. Matters have been dealt with promptly and I ...
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May 19,2015
May 19,2015
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I have used the Rettie Edinburgh letting services for four years and would highly recommend them. They have always found excellent tenants and my property has never been empty. They offer an efficient, personnel, competitive and professional service. I would not use any other agent ...
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Comment on agent fees
Very competitive
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Apr 25,2015
Apr 25,2015
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I recently sold my flat through Retties in Edinburgh and I found them excellent. Fiona Lance was super. I had one offer from a buyer for my flat who on first appearances seemed excellent however as the completion date came and went we realised when ...
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Apr 20,2015
Apr 20,2015
5
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I have put my property up for sale in February and the first problem was the signeage was poor and mini signs at end of lane , yes a lane and when i phoned to question the poor sign was told that normal signs were not ...
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What agent could do to change your mind?
CommunicateAttached Filesnbsp;
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Mar 31,2015
Mar 31,2015
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Dear Fiona,
Just a short note to say thanks to you and the rest of the team at Rettie's for the way you handled our recent sale. The whole process for us was extremely easy with Rettie's managing everything including the viewings seamlessly. We were ...
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Mar 27,2015
Mar 27,2015
1
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This is the worst company I have ever had to deal with. A complete lack of communication and false promises. The art of passing the buck and futile excuses has reached levels that a third world dictator would be proud of.
If anyone is waiting ...
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What agent could do to change your mind?
It has gone beyond changing my mind.Attached Filesnbsp;
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Mar 16,2015
Mar 16,2015
0
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I recently used Rettie and Co to sell my flat in Stockbridge. It was a very easy experience and the staff were very knowledgable and helpful. My main dealings were with Gavin Smith and Caroline Mackinnon and they were great to deal with. They kept ...
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Mar 04,2015
Mar 04,2015
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Over the years I've moved 10 times .... This is the first time I've used RETTIE both for sale and purchase . The level of service , facilitation and follow through was first class . My sale was particularly protracted and stressful, their management of issues ,knowledge of the Edinburgh ...
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Mar 03,2015
Mar 03,2015
3
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We were serious customers, having bought our next (new) house through another Retties . Our house is very saleable. We had a visit from the Melrose surveyor who confirmed this. He had already promised to e-mail his details to us before he came, but didn't. He ...
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Feb 27,2015
Feb 27,2015
3
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Beware! Beware! We recently agreed to purchase a property in Edinburgh and Rettie & Co. were the selling agent.
To cut a long story short, we were gazumped and Rettie did very little to help!
If you ever have to deal with them, I would ask ...
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Feb 06,2015
Feb 06,2015
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What I liked about Alana was the speed and efficiency she dealt with my requests and enquiries. We wanted to get our rented property on the market quickly and there were a few maintenance issues to be addressed which she dealt with very promptly and ...
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Oct 22,2014
Oct 22,2014
1
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Contacted Rettie to view a property in the £3000PCM range. Impossible to arrange a viewing and agent never returned phone calls. Level of service very poor.
Ultimately went elsewhere....
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What agent could do to change your mind?
Contact usAttached Filesnbsp;
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Apr 28,2014
Apr 28,2014
4
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By far my worst experience of renting a property. Rettie & Co are a complete joke. It is difficult knowing where to begin... On moving into the property initial problems found included a broken washing machine, faulty boiler and all our storage space still filled with ...
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What agent could do to change your mind?
I would not even consider any future dealings with this company. There is absolutely no way of swaying my opinion on them.Attached Filesnbsp;
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Dec 12,2013
Dec 12,2013
3
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I am a agent to deal with everything for overseas families who come to stay in Edinburgh. One of my services is to arrange rather highend properties for them. I deal about 10 properties a year and have more than 10 years of experience in the field. ...
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Nov 10,2013
Nov 10,2013
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The service from the team at Rettie & Co was excellent. The handled the letting of the property as well as the sale and at all times were very professional and supportive.
I would have no hesitation in recommending them to prospective clients....
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Oct 30,2013
Oct 30,2013
2
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Gavin Smith at Rettie & Co has done a fantastic job in selling my flat on The Shore in Edinburgh in a short period of time and getting the money I wanted for it! He has gone out of his way on many occasions to help ...
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Oct 27,2013
Oct 27,2013
0
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Was cheated roughly £700 by this company through a twisted deposit scam. Absolutely disgusting human beings. Do not trust anything as they will screw you when you leave their residence....
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Sep 20,2013
Sep 20,2013
0
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We have been interested in buying a property marketed by Retties. Nightmare! The property questionnaire is a joke, full of untruths (mostly to the disadvantage of the seller, unwitting fool)! Impossible to get an answer to an email. Makes me feel they are trying to ...
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Mar 25,2013
Mar 25,2013
6
people found
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We decide to go with Rettie as our letting agent.
However, what we discovered was that Rettie have a very different intention when they take over a flat.
The aim is to manage your flat as a vehicle to make a swift earning. In other ...
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Jan 19,2013
Jan 19,2013
4
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After calling Rettie on no less than 7 occasions I am yet to view a property. This is despite me offering to view places on any day of the week at anytime. By the time my viewing appointment comes around (usually 1 week after I call) the ...
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What agent could do to change your mind?
Provided a decent level of customer service. When a property I am due to view is taken offer alternatives that they still have.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
