Penny Lane Homes
4.7/5, 71 reviews
87% recommended
98% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
82% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 96% £34,000 £342,000
Lettings 100% 82% £350 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 3 5 3 41 3 3 0 1 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA SAL TDS

“Excellent service...”

Share on :
Oct 20,2024
Minithumbdown
Ross
Emma
By: 'Keith'
Oct 20,2024
0 people found
this helpful
From the first meeting with Ross to finialising the sale, both Emma and Ross were great to deal with. Both with dealing with questions and updates on the viewing process....
read full review
Was this helpful? Yes

“Avoid... also avoid bully Ian Troy...”

Share on :
Oct 10,2024
Minithumbdown
Ian
By: 'Mr Craig fraser'
Oct 10,2024
0 people found
this helpful

As Charlotte's fiancé, I've only witnessed the behaviour of Ian and Penny Lane Homes from the outside, but what I've seen has been deeply concerning. Charlotte has rented a property through this agency for nearly two years, always paying rent on time and taking ...
read full review

Was this helpful? Yes

“Great Service from Ross and Emma....”

Share on :
Oct 09,2024
Minithumbup
Ross
Emma
By: 'Anthony Curran'
Oct 09,2024
0 people found
this helpful
Great Service from Ross and Emma. Got my mums house sold so quick the price was more than expected . Great communication . Would recommend ....
read full review
Was this helpful? Yes

“Highly recommend...”

Share on :
Oct 08,2024
Minithumbup
Ross
Emma
By: 'Gemma'
Oct 08,2024
0 people found
this helpful
From the first phone call to the handing over of the keys Ross & Emma were brilliant! They took all the stress out of selling our property. I would highly recommend anyone thinking of selling to use Pennylane....
read full review
Was this helpful? Yes

“Excellent service better than I've had elsewh......”

Share on :
Oct 01,2024
Minithumbdown
By: 'Paul Palmer'
Oct 01,2024
0 people found
this helpful
Excellent service better than I've had elsewhere for the same property and in other areas. The staff are responsive to enquiries and if the tenant leaves quickly identify a new replacement. I switched when my previous agency failed to let the flat, Penny Lanes quickly ...
read full review
Was this helpful? Yes

“From our first meeting with Ross we knew that......”

Share on :
Sep 26,2024
Minithumbup
Ross
Emma
By: 'KIRSTY THOMSON'
Sep 26,2024
0 people found
this helpful
From our first meeting with Ross we knew that we had made the right choice for our house sale. Ross & Emma have kept us informed and reassured throughout the process. They have been invaluable and our house sale was done in a week. Highly highly ...
read full review
Was this helpful? Yes

“We’ve had just the best help from Ian, Kaylei......”

Share on :
Sep 11,2024
Minithumbup
Kayleigh
Ian
By: 'Deborah O’Reilly'
Sep 11,2024
0 people found
this helpful
We’ve had just the best help from Ian, Kayleigh and Callum. Responsive and professional through the myriad of needs that arise. Penny Lane compares very favourably to previous letting agencies we have used before! Thank you Team PL....
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Sep 11,2024
Minithumbup
By: 'Mr Paul Stretton'
Sep 11,2024
0 people found
this helpful
I hope you are well. I just wanted to send a quick message to say how impressed I was with the service from your agency. I would have no hesitation in encouraging anyone to use your services. It's the best experience I have had buying ...
read full review
Was this helpful? Yes

“Delighted...”

Share on :
Sep 09,2024
Minithumbup
Ross
By: 'Mr Colgin'
Sep 09,2024
0 people found
this helpful
We were made to feel cared for and valued from the first meeting. There was a personal touch throughout. The process was smooth and good value for money....
read full review
Was this helpful? Yes

“Honest, trustworthy and sold quickly to first buyer! Highly recommend....”

Share on :
Aug 21,2024
Minithumbup
Ross
Emma
By: 'Mrs Joanne Meikle'
Aug 21,2024
0 people found
this helpful
I turned to Penny Lane in desperation. I had already wasted three months with another estate agent (well-known and long standing) and had experienced three failed, last-minute sales (which could have been avoided). That experience was traumatic for multiple reasons and I became completely disillusioned ...
read full review
Was this helpful? Yes

“Great service from Penny Lane Homes. From the......”

Share on :
Aug 14,2024
Minithumbup
Ross
Emma
By: 'J'
Aug 14,2024
0 people found
this helpful
Great service from Penny Lane Homes. From the initial contact with Ross/Emma and the quick sale of my son's flat, we were kept informed at every stage. I'm happy to recommend....
read full review
Was this helpful? Yes

“Penny Lane are brilliant again. On a previous......”

Share on :
Aug 12,2024
Minithumbup
By: 'Wesley and Janet Hands'
Aug 12,2024
0 people found
this helpful
Penny Lane are brilliant again. On a previous sale we used Penny Lane and when our circumstances change we found them extremely helpful. They gave a fair valuation, and were thrilled for us when the property sale exceeded expectations. Through their network of advertising we ...
read full review
Was this helpful? Yes

“Fabulous service...”

Share on :
Aug 12,2024
Minithumbup
Emma
Ross
By: 'Lyndsey Forrest Mccoll'
Aug 12,2024
0 people found
this helpful
Penny Lane organised a remortgage for me about 20 years ago, couldn't fault them then. More recently sold my house quickly, easily and very professionally. Can't fault them now. Deserve the 5 stars and more. Ross and Emma were amazing, photographer was brilliant, really took time and ...
read full review
Was this helpful? Yes

“Brilliant service and help again. Due to a ch......”

Share on :
Aug 12,2024
Minithumbup
By: 'Janet and Wesley Hands'
Aug 12,2024
0 people found
this helpful
Brilliant service and help again. Due to a change in circumstances we put our home on the Market. We had used Penny Lane before and had great service. This time was no exception. They arranged the home report and advised on the valuation. Through their ...
read full review
Was this helpful? Yes

“Customer service...”

Share on :
Aug 12,2024
Minithumbup
Emma
Ross
By: 'Wilma'
Aug 12,2024
0 people found
this helpful
Quick response to market the house. Good customer service, always able to respond to queries. Kept me updated of the progress....
read full review
Was this helpful? Yes

“Why we would choose Pennylane again. From the......”

Share on :
Aug 05,2024
Minithumbup
Emma
Ross
By: 'Joyce F'
Aug 05,2024
0 people found
this helpful
Why we would choose Pennylane again. From the initial phone call to follow-up interview and final sale, Pennylane staff were friendly, straightforward and efficient. They were genuinely interested in getting the best outcome for us. Ross and Emma played very strong hands in helping us ...
read full review
Was this helpful? Yes

“just don't...”

Share on :
Jul 16,2024
Minithumbdown
By: 'Ms Graham'
Jul 16,2024
0 people found
this helpful
If you are a landlord my recommendation is not to use them. I found their communications practice severly lacking. Their willingness to help non existent. The accounts manager I had to deal with could be hostile to the point of belligerence....
read full review
Was this helpful? Yes

“Don't deal with this branch it's appalling in......”

Share on :
May 08,2024
Minithumbdown
Ian
By: 'P R'
May 08,2024
0 people found
this helpful
Don't deal with this branch it's appalling in every imaginable way. I believe the Renfrew branch are very good so please it you want to use penny lane go to them or johnstone....
read full review
Was this helpful? Yes

“Both Emma and Ross were extremely profession......”

Share on :
Feb 12,2024
Minithumbup
Ross
Emma
By: 'John Irvine'
Feb 12,2024
1 people found
this helpful
Both Emma and Ross were extremely professional and friendly. Had my property on the market and sold within a week. I couldn't fault the service and would highly recommend....
read full review
Was this helpful? Yes

“First class agency who go above and beyond the competition...”

Share on :
Jan 15,2024
Minithumbup
By: 'Adam Wilson'
Jan 15,2024
1 people found
this helpful
Pennylane homes provided a very reasonable quote to sell our house and also offered us the option to pay on settlement for no additional charge which was most welcomed. Jack Joss introduced himself and the initial marketing process was very smooth. It became apparent however ...
read full review
Was this helpful? Yes

“I can't recommend enough!...”

Share on :
Jan 09,2024
Minithumbup
By: 'Alan S'
Jan 09,2024
0 people found
this helpful
I can't recommend enough! Total professionals! On another level compared to past property managers I've used. Went above and beyond....
read full review
Was this helpful? Yes

“Overall, we had a very good experience with t......”

Share on :
Dec 18,2023
Minithumbup
Ross
Emma
By: 'Mark B'
Dec 18,2023
1 people found
this helpful
Overall, we had a very good experience with the Renfrew-based team. They demonstrated strong local knowledge, understood market conditions, were very responsive and ultimately got the job done, whilst achieving our target price. Can't ask for much more and thanks to Ross and Emma. (Suggestion; ...
read full review
Was this helpful? Yes

“Excellent advertising of my property and very......”

Share on :
Nov 21,2023
Minithumbup
Emma
Ross
By: 'Yvonne Gallacher'
Nov 21,2023
0 people found
this helpful
Excellent advertising of my property and very quick sale . Great customers service . Very professional , helpful and approachable staff . Would definitely recommend ....
read full review
Was this helpful? Yes

“Very happy with the service I received from R......”

Share on :
Nov 01,2023
Minithumbup
Ross
Emma
By: 'Colin'
Nov 01,2023
0 people found
this helpful
Very happy with the service I received from Ross and Emma in the Renfrew office. Came across as far more professional and interested in selling our flat than other local estate agents for the same price so we choose them. Flat sold for over the ...
read full review
Was this helpful? Yes

“Second time using pennylane to sell our home ......”

Share on :
Oct 18,2023
Minithumbup
Ross
Emma
By: 'Emma & graeme Paulley'
Oct 18,2023
0 people found
this helpful
Second time using pennylane to sell our home and they were fantastic. Couldn't fault them. Everything was done so quickly and efficiently. Such good communication with all staff. And we got a great price for our home....
read full review
Was this helpful? Yes

“All we can say is a massive thank you to the ......”

Share on :
Aug 25,2023
Minithumbup
Ross
Emma
By: 'Sarah'
Aug 25,2023
0 people found
this helpful
All we can say is a massive thank you to the team at Penny Lane Renfrew. This was our first time selling and we felt a little out of our depth, but we needn't have been as Ross and the team could not have been ...
read full review
Was this helpful? Yes

“Fab service from start to finish...”

Share on :
Aug 11,2023
Minithumbdown
Ross
Emma
By: 'Heather'
Aug 11,2023
0 people found
this helpful
Recently sold my flat with Penny Lane homes in Renfrew and cannot recommend them enough. From start to finish Ross & Emma, we're friendly, helpful and professional. They went above and beyond not only to sell my home but to find a new one. Thankyou !...
read full review
Was this helpful? Yes

“Would highly recommend the use of Pennylane h......”

Share on :
Aug 10,2023
Minithumbup
Ross
By: 'Linda'
Aug 10,2023
0 people found
this helpful
Would highly recommend the use of Pennylane homes to sell your property. Expert advice and they always kept me up to date on how the sale was going. Great photos and description on the advert, plus a very friendly team....
read full review
Was this helpful? Yes

“Highly recommend!...”

Share on :
Jun 26,2023
Minithumbup
Emma
By: 'Deanna'
Jun 26,2023
0 people found
this helpful
I sold my property with Penny Lane Homes earlier this year and was thoroughly impressed with the service I received from the Renfrew office. From the outset the team were very helpful, especially Emma, completing all the initial steps in a timely manner around my ...
read full review
Was this helpful? Yes
By: Emma Cooney
Jun 26, 2023
View all comments (1)
Thank you for your lovely review Deanna! It was a pleasure dealing with the sale of your property. ...

“A real pleasure to deal with Emma and the tea......”

Share on :
Jun 01,2023
Minithumbup
Emma
By: 'Trina'
Jun 01,2023
0 people found
this helpful
A real pleasure to deal with Emma and the team. Very professional and would recommend to anyone buying or selling...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please email branch for complaints procedure or see our website.
Last updated at 1:58 PM 17/10/2018 by Penny Canning

Awards won by Penny Lane Homes

Regional Awards won by Penny Lane Homes

Individual Branch Awards

Renfrew, PA4



Get in touch with

Penny Lane Homes