My Rooms
4/5, 154 reviews
75% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
77% lettings fee satisfaction

Property Features

My Rooms provide a room letting service in London dedicated to young professionals looking for a share flat or house. show more My Rooms provide a room letting service in London dedicated to young professionals looking for a share flat or house.

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Latest Reviews

 View all Reviews 154
31st Mar 2023
reviewed by 'patsy'
“I used this agency, to my regret. I got a fabulous room at first, but as apparent to other reviews, ......”
6th Dec 2022
reviewed by 'Päivi'
“A complete scam. The trend according to general experiences is that they give you the home you wanted. Month or ......”
23rd Apr 2021
reviewed by 'Aayushi Singh'
“Run for your life and do not think of trusting this company under any cost or circumstances. I was moving ......”
5th Apr 2021
reviewed by 'Monik'
“I only saw the room on the day of moving in and it was nothing like the add. Very dirty ......”
17th Feb 2021
reviewed by 'Joseph Grant'
“AVOID AT ALL COSTS - Totally not worth the hassleMy Rooms are an awful company who are only operating so ......”
10th Feb 2021
reviewed by 'Fabian Nilsson'
“Seriously avoid this company, it is one of the worst lettings experiences I have endured, and I've only been here ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 100% 77% £260 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 89 37 2 0 15 0 7 1
Areas covered
Address

2 Mill Street
Mayfair,London
City of London
W1S 2AT
+44 (0)2074999070

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“The staff was absolutely excellent in helping us find the ......”

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Sep 28,2017
Minithumbup
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Sarah
By: 'Marine'
Sep 28,2017
0 people found
this helpful
The staff was absolutely excellent in helping us find the right room.EVERYTHING fitting our criteria and good standard room . Top service .DEFINITELY RECOMMEND!!...
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“El servicio es muy bien, muy agreable, era una experiencia ......”

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Sep 28,2017
Minithumbup
By: 'Marie'
Sep 28,2017
0 people found
this helpful
El servicio es muy bien, muy agreable, era una experiencia seriosa y diré a mis contactos de usar sus servicios si llegan a Londres! translated: The service is very good, very agreeable, it was a serious experience and I will tell my contacts to use ...
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“Experiencia muy agradable. La atención al cliente era constante ......”

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Sep 28,2017
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Anaïs
By: 'Eli'
Sep 28,2017
0 people found
this helpful
Experiencia muy agradable. La atención al cliente era constante y no hubo ningún problema de disponibilidad. Recomendable 100%. translated: Very nice experience. The customer service was constant and there was no problem of availability. Recommended 100%....
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-
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“Estoy muy satisfecha con MyRooms!! Me ha ayudado mucho a ......”

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Sep 27,2017
Minithumbup
By: 'LauraM'
Sep 27,2017
0 people found
this helpful
Estoy muy satisfecha con MyRooms!! Me ha ayudado mucho a encontrar mi habitación. Volveré a contactar con esta empresa para mi proxima estancia en Londres! Gracias !! Translated by Google: I am very satisfied with MyRooms !! It has helped me a lot to find my ...
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“Parfaite experience, Sarah a ete super agreable, tres efficace et ......”

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Sep 27,2017
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Sarah
By: 'arsene'
Sep 27,2017
0 people found
this helpful
Parfaite experience, Sarah a ete super agreable, tres efficace et qui se demène pour trouver le bien qui me plait. recommander Google translated: Perfect experience, Sarah has been super nice, very effective and who loves to find the good that I like. Recommend...
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“I rented the room while I was in France. They ......”

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Sep 27,2017
Minithumbdown
By: 'Sarah'
Sep 27,2017
1 people found
this helpful
I rented the room while I was in France. They kindly offered me to send me videos to visit the flat. But that was only a way to lie to me. They sent me videos of the rooms of the flat but they replaced the ...
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Comment on agent fees
You pay so that people lie to you .. so they are obvisouly too high
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“Fully happy with the great service and the room, Sarah ......”

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Sep 27,2017
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Sarah
By: 'Jasmine'
Sep 27,2017
0 people found
this helpful
Fully happy with the great service and the room, Sarah was receptive to my requests and provided me an excellent service from the beginning to the end, I had my deposit back on time and I did not have any issue that Sarah could'nt resolve. ...
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“I am fully satisfied with the service provided by MyRooms. ......”

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Sep 26,2017
Minithumbup
By: 'Ali'
Sep 26,2017
0 people found
this helpful
I am fully satisfied with the service provided by MyRooms. A dynamic team, very helpful from beginning to the end. Thank you very much!!!...
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“Un accueil chaleureux de la part d'anais de Myrooms qui ......”

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Sep 25,2017
Minithumbup
By: 'Canoutoff'
Sep 25,2017
0 people found
this helpful
Un accueil chaleureux de la part d'anais de Myrooms qui a bien cerne notre recherche. Merci de cette efficacite. Je recommande cette entreprise et cet agent....
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Comment on agent fees
Tr¨s perspicace et aimable
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“Without doubt Myrooms is one of the most unreliable and ......”

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Sep 11,2017
Minithumbdown
By: 'Pri'
Sep 11,2017
1 people found
this helpful
Without doubt Myrooms is one of the most unreliable and unprofessional services I have encountered. They were great during the process of getting the contract signed, once this was done, everything I experienced with this agency and the property was downhill. Here are just a ...
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Comment on agent fees
Will try and include fees at any stage. I was charged in total around £500 in various fees including late payment and administration fees.
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“My Rooms - Worst Agency I've ever dealt with , they ......”

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Aug 23,2017
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Natalie
By: 'My'
Aug 23,2017
1 people found
this helpful
My Rooms - Worst Agency I've ever dealt with , they robbed me of 100's of pounds. DO NOT sign anything with them! ANYTHING!! Most unprofessional and worst staff I've ever experienced. Literally a joke....
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Comment on agent fees
Overly expensive . I paid every month on time. Left my flat so clean - spotless. And 250 pounds they robbed me. And they won't tell me why. They don't answer the phone or email back. Worst EVER. Should be shut down.
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“Left the place on the 24th of june of 2017 still ......”

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Aug 15,2017
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Joana
By: 'DO'
Aug 15,2017
0 people found
this helpful
Left the place on the 24th of june of 2017 still trying to receive my full refund! Insensitive, unprofessional and they will try to take all the money they can from you. They took about 180£ from my refund because I was "Late" on payments. When they ...
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“OVERALL RATING IS ACTUALLY 0Myrooms please AVOID THIS LETTING AGENT ......”

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Jul 04,2017
Minithumbdown
By: 'J'
Jul 04,2017
3 people found
this helpful
OVERALL RATING IS ACTUALLY 0 Myrooms please AVOID THIS LETTING AGENT - They are based at 33 Cork Street, Mayfair W1S 3NQ London. They are part of Equinox RE Ltd. I don't understand how this agency can still be in business. I rented a room via ...
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Comment on agent fees
BAD
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“I do not recommend to work with this company. My ......”

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Apr 22,2017
Minithumbdown
By: 'OliKruma'
Apr 22,2017
3 people found
this helpful
I do not recommend to work with this company. My deposit was returned later than it was specified in the contract by 10 calendar days. It was not paid in full, but by £150 less. I reminded to return my money for one month. But they kept £150 ...
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“Excellent seller! I have a great experience with them they ......”

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Apr 20,2017
Minithumbup
By: 'Anto'
Apr 20,2017
0 people found
this helpful
Excellent seller! I have a great experience with them they are very professionals and kindl!! I would definitely choose them again! Los súper recomiendo!...
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Comment on agent fees
Low agents fee
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“Just signed a 6 month lease with these guys. So helpful ......”

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Mar 31,2017
Minithumbup
By: 'Ed'
Mar 31,2017
0 people found
this helpful
Just signed a 6 month lease with these guys. So helpful the whole way through, friendly, professional and a pleasure to work with. There was one lady in particular an Irish girl called Christine who was fenomenal, very professional and prompt through the whole process. 10 out ...
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Comment on agent fees
Standard rates.
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“Very good service, they helped me when I arrived in ......”

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Feb 22,2017
Minithumbup
By: 'Mario'
Feb 22,2017
0 people found
this helpful
Very good service, they helped me when I arrived in London and I had a great experience with all the staff. Recommended!...
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Comment on agent fees
Very good
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“Amazing people for a prompt and professional service. Everybody is ......”

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Feb 22,2017
Minithumbup
By: 'Francis'
Feb 22,2017
0 people found
this helpful
Amazing people for a prompt and professional service. Everybody is really kind and they focus on your needs. Thanks Myrooms!...
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Comment on agent fees
Good
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“Thanks to them I had the chance to live in ......”

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Jan 23,2017
Minithumbup
By: 'Adalene'
Jan 23,2017
0 people found
this helpful
Thanks to them I had the chance to live in Green Park. The house was small but really well maintained and with everything we needed. The cleaner came once every two weeks. If I come back to London I will choose this agency again!...
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Comment on agent fees
Normal.
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“It's already the second time I've moved to London and ......”

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Jan 11,2017
Minithumbup
By: 'Petra'
Jan 11,2017
0 people found
this helpful
It's already the second time I've moved to London and the second time I've chosen them. I am really thankful to my Rooms' team and its professionalism and quality. They know how to listen to people and make their customers satisfied....
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Comment on agent fees
good
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“Efficient team and personable team - a special thanks to ......”

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Jan 11,2017
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Vanessa
By: 'Wong'
Jan 11,2017
0 people found
this helpful
Efficient team and personable team - a special thanks to Vanessa who was really well organised and patient with me and my girlfriend....
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Comment on agent fees
Fine.
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“I have been living in London about 15 years and I ......”

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Jan 11,2017
Minithumbup
By: 'Richard'
Jan 11,2017
0 people found
this helpful
I have been living in London about 15 years and I think Myrooms is one of the most serious and professional Estate Agents for flatshare in Central London. Despite the fact I was not really keen on sharing with other people, I am glad to have ...
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Comment on agent fees
Good.
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“A friend of mine recommend them to me when I ......”

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Jan 10,2017
Minithumbup
By: 'Ivo'
Jan 10,2017
0 people found
this helpful
A friend of mine recommend them to me when I moved here from Bulgaria. I really appreciate their efforts in listening to the tenants need and sending their maintenance team in a short time after you notify them an issue. Their team is really friendly ...
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Comment on agent fees
Their agency fee is ok. You pay it just once even if you renew the contract so that's affordable.
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“After having had some previous bad experiences with agents and ......”

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Dec 18,2016
Minithumbup
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Vanessa
By: 'Julia'
Dec 18,2016
0 people found
this helpful
After having had some previous bad experiences with agents and was giving up, I feel lucky to have been recommended this agency. Most of the rooms Carine showed me were really nice and well maintained....
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Comment on agent fees
Not too high.
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“Rented the room near hammer smith with Lovely agent from ......”

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Nov 22,2016
Minithumbup
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Vanessa
By: 'Vanessa'
Nov 22,2016
0 people found
this helpful
Rented the room near hammer smith with Lovely agent from myrooms , she really keep communication with me and very clear! I really liked every 2 weeks cleaning service :) great room! Thanks to my rooms...
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Comment on agent fees
It's was about right with all the service. :)
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“Vanessa was really attentive , very good manner and patience with ......”

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Nov 21,2016
Minithumbup
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Vanessa
By: 'Juliette'
Nov 21,2016
0 people found
this helpful
Vanessa was really attentive , very good manner and patience with us , at the end we took a property in Pimlico and she minimize all the work for us , hassle free . Thank you Vanessa Juliette...
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Comment on agent fees
reasonable
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“Last week I discovered one of the pipes in my ......”

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Oct 26,2016
Minithumbup
By: 'Nancy'
Oct 26,2016
0 people found
this helpful
Last week I discovered one of the pipes in my bathroom had exploded and was flooding. Called Myrooms, and they had someone over within the hour. Great service!...
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“Myrooms is an excellent service for anyone looking to move ......”

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Oct 14,2016
Minithumbup
By: 'Paul'
Oct 14,2016
0 people found
this helpful
Myrooms is an excellent service for anyone looking to move to central London, without wanting to deal with the usual horrible prices that other brokers usually offer. Great company!...
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“Don't believe the fake reviews! This company made me give ......”

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Oct 07,2016
Minithumbdown
By: 'myrooms-victim'
Oct 07,2016
7 people found
this helpful
Don't believe the fake reviews! This company made me give up on the UK. London property market is screwed and people working for this company are soulless henchmen of some evil ** who doesn't give one bit about health and well-being of clients. I hope Karma ...
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By: Monica
Apr 22, 2017
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You are perfectly right. They don't care about the people, they don't give all the info about the property. They are cheating people as much as they can. ...

“Myrooms is the most terrible agency I have met so ......”

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Oct 05,2016
Minithumbdown
By: 'Chaucer'
Oct 05,2016
7 people found
this helpful
Myrooms is the most terrible agency I have met so far. They are so mean, greed, rude and impolite. Their office line 02074999070 has not anyone to pick up the phone call at 10:00am. This agency will argue with you for 2 ponds for 1 hour. This agency ...
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Comment on agent fees
Very not worth to pay for it.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by My Rooms

Regional Awards won by My Rooms

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