“OVERALL RATING IS ACTUALLY 0Myrooms please AVOID THIS LETTING AGENT ......”
1 Star Review
Jul 04,2017
By:
'J'
Jul 04,2017
Branch: London, 2 Mill Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W10
Branch: London, 2 Mill Street
Lettings (as a Tenant)
Postcode: W10
3
people found
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OVERALL RATING IS ACTUALLY 0
Myrooms please AVOID THIS LETTING AGENT - They are based at 33 Cork Street, Mayfair W1S 3NQ London. They are part of Equinox RE Ltd.
I don't understand how this agency can still be in business. I rented a room via this agency in the Ladbroke Grove area. In the time I was there, there were numerous challenges i.e. the toilet was broken and we had no toilet facilities for almost 2 weeks – as they didn't want to pay to fix it.
I moved out over a month ago and in this time I've been trying to get my deposit back. Please note that the deposit isn't put into a government deposit scheme (how they can get away with this in the UK, I don't know). When they eventually paid it into my account (without telling me they had paid it), they had taken almost £400 – with no explanation why. On calling them to ask, they had to think of some bogus explanation there and then which made no sense. I'm still trying to get my money back - they aren't responding to any of my emails. I'm now in the process of taking legal actions against them.
I'll advice anyone who is currently looking to rent from them to avoid them – they are unprofessional, they don't care, they will take your money and ignore you. The current manager (Francesco) will not respond either.
Poor service, terrible attitude, money hungry agency. I can't believe this as I was a very good tenant.
Comment on agent fees
BAD
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