“IGNORE THE FAKE POSITIVE REVIEWS. THIS IS A COWBOY COMPANY WITH NO ETHICS!...”
1 Star Review
Feb 10,2021
By:
'Fabian Nilsson'
Feb 10,2021
Branch: London, 2 Mill Street
Services: Lettings (as a Tenant)
Rent PCM: £815
Would you recommend?: No
Postcode: N1
Branch: London, 2 Mill Street
Lettings (as a Tenant)
Rent PCM: £815
Postcode: N1
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people found
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Seriously avoid this company, it is one of the worst lettings experiences I have endured, and I've only been here for under a month. Make sure to read the contract before signing, it's full of all kinds of hidden fees.
To just give a brief summary: MyRooms have been very negligent managing our property. They haven't paid our gas bills and so we've had bailiffs come to our property on multiple occasions and just recently they fitted a prepayment meter. It turns out that MyRooms haven't paid the bills for our property in over a year. The Wifi doesn't work even though we've flagged it on multiple occasions. The carpets in the house are torn up. Property management is really bad and they never get back to you until you constantly pester them. The room was incredibly dirty when I arrived even though MyRooms charge you a £75 cleaning fee when you leave the property. This is only a handful of the issues we are having with MyRooms.
Don't trust the positive reviews. They very adamantly encourage you to write them just after you've moved into your property (when everything's rosy and the issues aren't immediately apparent). The estate agent ushered me to write a review after I moved in and send her proof of my review back (so there's some social pressure to write a good review). However I regret writing a positive review as this is one of the worst lettings companies I've had to deal with. They will try to silence any negative reviews by flagging them or claiming the reviewer was never a tenant.
Please do yourself a favour and avoid this company.
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