Zoe Napier Group
4.8/5, 96 reviews
93% recommended
96% sales valuation accuracy
100% sales fee satisfaction
Zoe Napier Group are multi award winning agents covering Essex & South Suffolk from their Essex Office based in Maldon and with support from their associate Mayfair Office in London.The Company specialise in the sale of reassuringly unique homes under Four main brands: COUNTRY & EQUESTRIAN - Country Houses (with or ... show more Zoe Napier Group are multi award winning agents covering Essex & South Suffolk from their Essex Office based in Maldon and with support from their associate Mayfair Office in London.

The Company specialise in the sale of reassuringly unique homes under Four main brands:

COUNTRY & EQUESTRIAN - Country Houses (with or without land), Equestrian properties, parcels of land, period properties, homes with attached businesses, rural gems

Barns & Unique Conversions – Anything converted from a Cow shed to Essex Barn and Windmill to Water Tower!

New & Luxury Homes – Luxury Homes that are unique, together with brand new homes with a twist of luxury. Also Development sites

Coastal & Waterside – If it is by water; rivers, the coast, lakes or fishing lakes then we have a specialist platform supported by UK’s Waterside Property Network

Zoe Napier Group pride themselves on specialist marketing aimed to reach the right buyers with unique marketing. Our boutique style agency allows us to choose and tailor individual marketing to suit your property and to provide the specialist platform it deserves.

The Company are proud to lead the field in their specialism which ranges from selling property with acreage to the equestrian sector, selling new homes sites that offer a luxury touch above their competition, any waterside property and to discerning buyers looking for unique barns and unusual conversions. See the web site as to the type of homes Zoe Napier Group sell.

Their web site www.zoenapier.com is easy to navigate from its home page by choosing which type of property you are searching for. This allows a buyer to be offered the best selection of choice in the region, beyond compare.

Please join our facebook page: ZOE NAPIER GROUP for early property alerts and useful tips and advice

Specialist marketing includes National publications such as Horse & Hound and/or Coast Magazine, regional glossy magazines and an extensive, individually targeted social media campaign for each individual property, (to name a few). We are members of Mayfair Office and Waterside Network.

Zoe Napier Group pride themselves on service, their experience and knowledge in their specialist markets and as to how they knowledgeably problem solve throughout the sale process.
The Zoe Napier Group | zoenapier.com

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £95,000 £11,625,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 48 1 34 3 7 3
Areas covered
  • CM9
  • Essex
  • CM8
  • South Suffolk
  • CM13
  • CO1 to CO16
  • CM5
  • CM0 to CM17
  • CM15
  • SS3 SS4 SS5 SS6 SS11
  • CO9
  • CB10 CB11
  • CO6
  • RM4
  • CO5
  • IP7 IP9 IP14 IP29
  • CO10
  • SS1
Address

The Toll House
Fullbridge Quay,Maldon
Essex
CM9 4LA
01621 840 333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA
Latest Properties

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“Amazing Service from the team at Zoe Napier. ......”

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Nov 11,2024
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Lisa
Sharon
By: 'Faye'
Nov 11,2024
0 people found
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Amazing Service from the team at Zoe Napier. We dealt with Lisa and Sharon who were brilliant throughout. I would highly recommend....
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“Zoe and her team were exceptional...”

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Nov 04,2024
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James
Greg
By: 'Neville'
Nov 04,2024
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Zoe and her team were exceptional in their advice, support and interaction with the buyers. Would recommend 100%....
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“Very professional would recommend to use Zoe ......”

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Oct 26,2024
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Sharon
Lisa
By: 'Sarah'
Oct 26,2024
0 people found
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Very professional would recommend to use Zoe Napier for selling or buying a property. They helped with all matters in buying a property...
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“Excellent company lovely people always helpf......”

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Oct 26,2024
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Zoe
Lisa
By: 'Carol'
Oct 26,2024
0 people found
this helpful
Excellent company lovely people always helpful Very knowledgeable bought house with Lisa and sold it with her excellent !!...
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“Zoe, Sharon, Greg and the team at Zoe Napier ......”

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May 21,2024
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Zoe
Sharon
By: 'Eleanor'
May 21,2024
0 people found
this helpful
Zoe, Sharon, Greg and the team at Zoe Napier were at all times polite, engaging and easily contactable during the purchasing process. There was never the feeling of pressure being applied or being rushed through quicker than we felt comfortable with. Every time we called ...
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“Incredibly helpful...”

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Apr 18,2024
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Sharon
Lisa
By: 'Shaun'
Apr 18,2024
0 people found
this helpful
We recently viewed a property through Zoe Napier and we have found them a delight to deal with , very helpfully and nothing was too much trouble for them. I would highly recommend Zoe Napier Group if you are thinking of buying or selling!...
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“Wonderful in every way! Always an absolute pl......”

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Apr 16,2024
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James
Sharon
By: 'Maxine'
Apr 16,2024
0 people found
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Wonderful in every way! Always an absolute pleasure to deal with....
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“Buying agent experience of Zoe Napier...”

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Apr 12,2024
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Zoe
By: 'Emma'
Apr 12,2024
0 people found
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You'll find no one who knows more about estate agency and the East of England market than Zoe, and she is such a pleasure to work with 😊...
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“Trusting The Experts...”

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Apr 12,2024
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Greg
James
By: 'Jane Gatrell'
Apr 12,2024
0 people found
this helpful
My home, my dream, my life ambition for 20 years- why would I trust anyone else! Zoe and her team are professional, friendly, approachable and totally trustworthy. I have a unique waterside property which requires expert marketing in a challenging sales environment. Zoe and her team ...
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“I have used The Zoe Napier group both for buy......”

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Apr 11,2024
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James
Greg
By: 'Terry'
Apr 11,2024
0 people found
this helpful
I have used The Zoe Napier group both for buying and selling over the years and have found all my experiences to be handled with the upmost integrity and profession. I would not hesitate to recommend to friends and family...
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“Not received anything reply...”

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Apr 10,2024
Minithumbdown
By: 'Sunny'
Apr 10,2024
0 people found
this helpful
Emailed them with a link to the property on there website and not had any response for weeks...
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Was this helpful? Yes
By: Zoe Napier
Apr 12, 2024
View all comments (2)
Dear Sunny What a shame you didnt call the office. As we all know emails can be sitting in junk and/or may never have arrived. We cannot find an email in any of our outlook files from you. However as a very concerned business owner I would love to put this situation right so do please call me on 07584 583358. It is such a shame that we work tirelessly to get a one start review because you did not receive an email reply. I would hope most buyers would call to check but alas if you call me we can ...

“We were involved in a tricky chain and Zoe Na......”

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Apr 03,2024
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Zoe
Sharon
By: 'Kim Harlow'
Apr 03,2024
0 people found
this helpful
We were involved in a tricky chain and Zoe Napier helped navigate us through it smoothly. She’s a truly first class agent that not only knows her stuff she is understanding and kind. Zoe Napier’s staff are professional and we felt safe in ...
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“Sal close to the wind...”

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Jan 30,2024
Minithumbup
Zoe
By: 'Ian Evans'
Jan 30,2024
0 people found
this helpful
Zoe and her staff were tops when selling our fairly unique property Copdock Hall - a 16th century wedding venue, six-bed house and vineyard. While most agents made excuses, absurd valuations and displayed remarkable inertia and apathy, ZN embraced the challenge and filled us with ...
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Attachments

Review file
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“This is our second time using Zoe Napier. The......”

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Jan 16,2024
Minithumbup
James
Lisa
By: 'Graham'
Jan 16,2024
0 people found
this helpful
This is our second time using Zoe Napier. The first time was when we purchased a property through them. We had a great experience and this was foremost in our minds when we came to sell our existing property. The whole team are very professional ...
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“Zoe Napier have gone above and beyond to make......”

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Dec 08,2023
Minithumbup
Sharon
James
By: 'Mechelle Sweeney-Oxland'
Dec 08,2023
1 people found
this helpful
Zoe Napier have gone above and beyond to make the sale of our equestrian property as painless as can be. They have kept us updated at all times, working with both ourselves and our buyers. All the team members involved have been excellent and we ...
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“We recently viewed a property through Zoe Nap......”

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Dec 01,2023
Minithumbup
James
By: 'Jen'
Dec 01,2023
0 people found
this helpful
We recently viewed a property through Zoe Napier and met James who was a delight to deal with. Very knowledgeable, courteous and gave us the space we needed at important times during the viewing. Although we have decided not to make an offer we look ...
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“Enjoyable and rewarding experience...”

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Nov 30,2023
Minithumbup
James
By: 'Graham'
Nov 30,2023
0 people found
this helpful
Very refreshing experience. Never tried to sell me a property, just informed me, found answers to difficult questions, called back when they said they would, courteous, professional and personable all in one go. Funny, makes you want to buy a house :)...
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“We would like to say how refreshing it is to ......”

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Nov 25,2023
Minithumbup
Zoe
By: 'Peter French'
Nov 25,2023
0 people found
this helpful
We would like to say how refreshing it is to have an honest opinion from someone who understands the market and rose tinted spectacles do not apply! Zoe has suggested how we can improve our property and hopefuly looking to placing our property with her ...
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“So efficient and helpful. Nothing was ever to......”

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Aug 10,2023
Minithumbup
Sharon
By: 'Denyse Simpkin'
Aug 10,2023
0 people found
this helpful
So efficient and helpful. Nothing was ever too much trouble....
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“I was recommended to use Zoe Napier & Associa......”

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Jul 10,2023
Minithumbup
Sharon
By: 'Martin'
Jul 10,2023
0 people found
this helpful
I was recommended to use Zoe Napier & Associates Ltd by a friend, who I now owe a huge debt of gratitude to. The service provided by both Matthew in the sales team along with Sharon and James in sales progression was first rate. They were ...
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“Zoe and her team attracted high quality inter......”

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May 23,2023
Minithumbup
Zoe
By: 'Paul'
May 23,2023
0 people found
this helpful
Zoe and her team attracted high quality interest through excellent marketing material and a thorough attention to detail. The quality of photography and narrative was exceptional. Viewings were well vetted and all were genuine....
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“Excellent service from everyone I dealt with ......”

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Mar 08,2023
Minithumbup
Sharon
By: 'Lesley'
Mar 08,2023
0 people found
this helpful
Excellent service from everyone I dealt with at Zoe Napier. Always ready to help with any queries I had which were dealt with in a very efficient and professional manner and always very friendly and courteous. A five star recommendation....
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“Brilliant agent , was kept updated all the wa......”

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Feb 25,2023
Minithumbup
Sharon
By: 'Scott'
Feb 25,2023
0 people found
this helpful
Brilliant agent , was kept updated all the way through , Sharon was always on hand to speak to and nothing was ever to much trouble for her . If we ever sold again would 100% go with Zoe Napier , purely for the personal and professional service...
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“Great, friendly, personable agents...”

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Feb 23,2023
Minithumbup
Greg
By: 'L Sharman'
Feb 23,2023
0 people found
this helpful
I initially met Greg whilst viewing a property for sale and was instantly impressed with his friendly, laid back approach. It swayed me to go with Zoe Napier as Greg was so personable and put up with my endless questions, which is what I wanted ...
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“Perfect choice...”

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Nov 25,2022
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Sharon
Greg
By: 'Kevin D.'
Nov 25,2022
0 people found
this helpful
Thank you so much for handling the sale of our bungalow. From our initial meeting at your office and meeting your team, we were confident that Zoe Napier were our correct choice to work on our behalf for the sale. We were kept informed throughout ...
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“We could not recommend Zoe and her team highl......”

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Nov 17,2022
Minithumbup
Zoe
James
By: 'Howard Family'
Nov 17,2022
0 people found
this helpful
We could not recommend Zoe and her team highly enough. Her team of staff always gave a first class service, very friendly and helpful and our calls were always answered and returned. This is a very exceptional group....
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“Super service from start to finish The grea......”

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Aug 02,2022
Minithumbup
By: 'Mike and Bernadette Allen'
Aug 02,2022
0 people found
this helpful
Super service from start to finish The great thing about the Zoe Napier group Is that you are dealing with experienced Estate Agents all the time . So many Agents only have one or two front end Top performers but though out the team of Five ...
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“fantastic support after we made an off......”

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Jun 29,2022
Minithumbup
Sharon
Zoe
By: 'Tony'
Jun 29,2022
0 people found
this helpful
We had fantastic support after we made an offer and it was accepted. We were kept informed by Sharon at regular intervals and we really appreciated her input to the solicitors and she kept them on track. I firmly believe that without her input the ...
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“Our journey started with Zoe and Matthew meet......”

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Jun 28,2022
Minithumbup
Zoe
By: 'Richard'
Jun 28,2022
1 people found
this helpful
Our journey started with Zoe and Matthew meeting us at our home which helped us have a clear understanding of the process involved with our sale,there individual and professional approach certainly gave us the reassurance that the Zoe Napier Group were the right agents ...
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“Very professional...”

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Jun 21,2022
Minithumbup
Sharon
By: 'Ginny'
Jun 21,2022
0 people found
this helpful
A very professional and non stressful experience from The Zoe Napier Group on the sale of my house guided expertly by Richard Moseley and Sharon Adams....
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Staff picture Sharon
(45)
Staff picture Zoe
(30)
Staff picture James
(27)
Staff picture Lisa
(14)
Staff picture Greg

Vendor Fees

Fees vary from 1% + VAT to 3% + VAT subject to a minimum fee of £4000 + VAT. Fees are based on the property price and can be adjusted to a sliding scale, should the client choose which is based on our success. The upper level fees are based on joint agency services where we work with a likeminded, reputable agent of choice and this fee is then split on a moiety basis irrespective of the introducer. This is often beneficial to the Country House sector which requires wider marketing.

Fees can also subject to the guide price being within 5% of our experienced advice and are reflected on the overall value of the property. Please contact us to tailor the marketing specific to your property and where we can discuss the presentation, photography and EPC options – some of which requires prepayment. Our marketing (advertising) is inclusive of the fee quoted. Options are available for additional products and National advertising (excluding those as standard) which can be sourced through our Mayfair Office at greatly reduced rates.

We consider Zoe Napier Group to be competitive in their fee structure, but equally do check when comparing fees as to what is included in the quotation, together with the experience behind it. We don’t work for everyone, but those we work for are frequently pleased with the price achieved.
Last updated at 05/12/2019, 3:19 PM by allAgents for Zoe Napier
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

COMPLAINTS PROCEDURE

We are members of The Property Ombudsman who can be contacted at any time with a complaint. However, you are encouraged in the first instance to contact Zoe Napier Group directly to discuss your concerns for complaint and to see if the situation can be satisfactorily resolved. The contact at Zoe Napier Group is Director, Zoe Napier via email [email protected] or by telephone. Mobile: 07584 583358 or Office: 01621 840333.
Last updated at 2:12 PM 05/12/2019 by allAgents

Awards won by Zoe Napier Group

Regional Awards won by Zoe Napier Group

Individual Branch Awards

Maldon, CM9



Get in touch with

Zoe Napier Group