Chilterns are an independent firm of Estate Agents with offices located in Brandon, Thetford and Mildenhall covering the counties of West Suffolk, Norfolk and South Cambridgeshire.
 
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Nov 21,2010
Minithumbup
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Nov 21,2010
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I can not fault these branches. They re-rented my property in days and a problem I had been battling with for some time was sorted out by them in a week. Perfect....
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By: Manager for Chilterns Residential
Nov 29, 2010
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Thank you Jan for your positive feedback.....
Nov 10,2010
Minithumbup
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Nov 10,2010
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Very proffessional, extremely helpful and welcoming. My wife and I are only too happy to recommend you to anyone else. Andy and the team, we thank you for your support and making us feel like friends....
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By: Manager for Chilterns Residential
Nov 18, 2010
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Thanks guys, hope you are very happy in your new home.....
Oct 25,2010
Minithumbup
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Oct 25,2010
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Having used the national estate agents in Thetford with very poor communcication and no desired result we decided to use Chilterns for their local knowledge of the market. This proved to be the answer we were looking for with the desired outcome within a few short time frame. Even though our sale price was less than the national average, we were still made to feel as though Chilterns valued our custom and respected our wishes. The key issue was communication. Chilterns were excellent all others ...
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By: Manager at Chilterns Residential
Oct 26, 2010
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Many thanks Dale & Amy for your positive feedback. I hope your relocation proves to be a happy one and wish you and your family good health and much happiness.....
Oct 15,2010
Minithumbup
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Oct 15,2010
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I am the Regional Sales Manager for a New Homes Builder and have recently instructed Andrew at Chilterns in Thetford to undertake the sale of nine properties in the Thetford area. I am extremely happy with the service I have received and would have no hesitation recommending their services and I will definitely continue to use them. Within hours of my phone call requesting a valuation, Andrew has measured and photographed the property and given me a realistic market valuation, together with a...
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By: Manager at Chilterns Residential
Oct 18, 2010
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Thank you for your comments. ....
Oct 12,2010
Minithumbup
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Oct 12,2010
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When I wanted to purchase an investment property I discussed my requirements with the Manager, Andy, at Thetford, who came up with suggestions. He personally accompanied me on various viewings advising on the pros and cons of each house. When I chose a property he quickly and professionally, I thought, tied up the deal. During the process I received updates and was left in no doubt as to time frame for completion and the processes. On completion of the purchase, he found a tenant and althou...
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By: Manager for Chilterns Residential
Oct 14, 2010
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Thank you for your positive comments Ann, customer service and satisfaction is our priority and I am gald you feel we have delivered these via our Sales, Lettings & Management departments.....
Oct 09,2010
Minithumbup
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Oct 09,2010
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I have been a tenant of Chilterns Residential for 5 years. There are polite, sincere and fair. Would highly recommend them....
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By: Manager at Chilterns Residential
Oct 11, 2010
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Thank you Jennie, I'm not sure which Jennie you are or which property you are renting but thank you for your positive feedback. Customers Service is important to my business and your comments very welcome.....
Oct 01,2010
Minithumbdown
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Oct 01,2010
4 people found
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Having read this comment I would like to add something of our 'contact' with Chilterns Estate Agents in Thetford. Some of the employees are very rude and hostile and repeatedly bombarded us with phone calls asking us to let them sell our property for us. These calls plus the weekly posting of leaflets/compliment slips requesting we contact them came repeatedly for months on end. They are aware that we are pensioners but kept on and on. I would never consider dealing with that company ever and w...
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By: Manager for Chilterns Residential
Oct 09, 2010
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There is a very fine line between pro-active and assertive Agency and harrassment. As a Company we do have procedures in place to prevent people from receiving unwanted mail and calls. Please fee free to email me andy@chilternsestateagents.co.uk and I will look into your concerns further.....
Jul 27,2010
Minithumbdown
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Jul 27,2010
4 people found
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Buying from them, from start to finnish they didn't have a clue. They also do property management which is over priced and appalling. Totally untrustworthy would not recomend or use them again....
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By: Manager for Chilterns Residential
Oct 09, 2010
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Please contact me andy@chilternsestateagents.co.uk so that I can investigate your complaints further. ....



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Awards won by Chilterns Estate Agents (Norfolk & Suffolk)

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Office 1
14 Bridge Street, Thetford IP24 3AA
(6)
Office 2
36 High Street, Brandon IP27 0AQ
(2)
Office 3
6 Manor Court, Mildenhall IP28 7EH
(0)

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