50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 15,2010
Oct 15,2010
1
people found
this helpful
this helpful
I am the Regional Sales Manager for a New Homes Builder and have recently instructed Andrew at Chilterns in Thetford to undertake the sale of nine properties in the Thetford area. I am extremely happy with the service I have received and would have no hesitation recommending their services and I will definitely continue to use them.
Within hours of my phone call requesting a valuation, Andrew has measured and photographed the property and given me a realistic market valuation, together with advice and guidance on how best TP prepare the property for sale. Every property I have instructed them on has been uploaded to the various websites the very same day! During the marketing process I am kept fully informed via SMS and email alert, the sales brochures are fantastic, they operate an accompanied viewing service and are extremely knowledgeable about their markets.
I find them very pro-active and this means I do not spend hours chasing them. They keep me fully informed. My advice is simple: if you are considering a sale in the Thetford (Norfolk) area then speak to Chilterns.
Within hours of my phone call requesting a valuation, Andrew has measured and photographed the property and given me a realistic market valuation, together with advice and guidance on how best TP prepare the property for sale. Every property I have instructed them on has been uploaded to the various websites the very same day! During the marketing process I am kept fully informed via SMS and email alert, the sales brochures are fantastic, they operate an accompanied viewing service and are extremely knowledgeable about their markets.
I find them very pro-active and this means I do not spend hours chasing them. They keep me fully informed. My advice is simple: if you are considering a sale in the Thetford (Norfolk) area then speak to Chilterns.
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Oct 18, 2010
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Latest Reviews
25th Jan 2018
reviewed by 'Julie Birch'
9th Dec 2017
reviewed by 'Paul'
10th Nov 2010
reviewed by 'mark and jackie'
25th Oct 2010
reviewed by 'Dale'
15th Oct 2010
reviewed by 'Oly'
Opening Hours
Address
Chilterns Estate Agents (Norfolk & Suffolk)
14 Bridge Street
Thetford
Suffolk
IP24 3AA
01842 754161
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 3 | 1 | 2 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Chilterns Estate Agents (Norfolk & Suffolk) Branches (view all )
Jan 25,2018
Jan 25,2018
0
people found
this helpful
this helpful
Andy Overman was wonderful, their service cannot be beaten. All my family and friends will also use them. He was true to his word a really smooth move I am so happy. Thank you so much Andy....
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Comment on agent fees
Higher than some but so worth it, the extra I got in the selling price achieved more than paid this.
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Jan 25, 2018
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(1)
Thank you for the positive review Julie, it was a pleasure moving you. Your comment on fees is valid but I said from the very beginning, fees are irrelevant - it's which agent can put the most money in your pocket at the end of the transaction that counts. I'm glad we did that for you. ...
Dec 09,2017
Dec 09,2017
0
people found
this helpful
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I had a terrible experience with ANDY the manager at this branch.
When marketing the property he made numerous lies which I caught him out with. Please avoid this agent and use someone with honesty and professionalism....
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Dec 09, 2017
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(1)
I have contacted the only Paul who has sold with us recently and he claims not to have reviewed us. I am concerned that anyone would draw into question my honesty or professionalism, as I care passionately about the industry I serve. To have suggested that I have 'made numerous lies' and been 'caught out' is simply not true! ...
Nov 10,2010
Nov 10,2010
0
people found
this helpful
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Very proffessional, extremely helpful and welcoming. My wife and I are only too happy to recommend you to anyone else. Andy and the team, we thank you for your support and making us feel like friends....
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Nov 18, 2010
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(1)
Thanks guys, hope you are very happy in your new home. ...
Oct 25,2010
Oct 25,2010
1
people found
this helpful
this helpful
Having used the national estate agents in Thetford with very poor communcication and no desired result we decided to use Chilterns for their local knowledge of the market. This proved to be the answer we were looking for with the desired outcome within a few ...
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Oct 26, 2010
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(1)
Many thanks Dale & Amy for your positive feedback. I hope your relocation proves to be a happy one and wish you and your family good health and much happiness. ...
Oct 15,2010
Oct 15,2010
1
people found
this helpful
this helpful
I am the Regional Sales Manager for a New Homes Builder and have recently instructed Andrew at Chilterns in Thetford to undertake the sale of nine properties in the Thetford area. I am extremely happy with the service I have received and would have no ...
read full review
read full review
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Yes
Oct 18, 2010
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(1)
Thank you for your comments. ...
Oct 12,2010
Oct 12,2010
1
people found
this helpful
this helpful
When I wanted to purchase an investment property I discussed my requirements with the Manager, Andy, at Thetford, who came up with suggestions. He personally accompanied me on various viewings advising on the pros and cons of each house. When I chose a property he ...
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Oct 14, 2010
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(1)
Thank you for your positive comments Ann, customer service and satisfaction is our priority and I am gald you feel we have delivered these via our Sales, Lettings & Management departments. ...
Oct 09,2010
Oct 09,2010
1
people found
this helpful
this helpful
I have been a tenant of Chilterns Residential for 5 years. There are polite, sincere and fair. Would highly recommend them....
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Oct 11, 2010
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Thank you Jennie, I'm not sure which Jennie you are or which property you are renting but thank you for your positive feedback. Customers Service is important to my business and your comments very welcome. ...
Oct 01,2010
Oct 01,2010
5
people found
this helpful
this helpful
Having read this comment I would like to add something of our 'contact' with Chilterns Estate Agents in Thetford. Some of the employees are very rude and hostile and repeatedly bombarded us with phone calls asking us to let them sell our property for us. ...
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Oct 09, 2010
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There is a very fine line between pro-active and assertive Agency and harrassment. As a Company we do have procedures in place to prevent people from receiving unwanted mail and calls. Please fee free to email me andy@chilternsestateagents.co.uk and I will look into your concerns further. ...
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