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    Daniel Trett
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    Hayley Burton Pye
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    Serena Payne
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William H Brown

52 High Street Stalham
Norfolk
NR12 9AS

01692531031

Mar 23,2015
Minithumbup
By:
Mar 23,2015
0 people found
this helpful
We were purchasing our property through these agents, the property was a new build (but the build was complete at time of our offer) and there was only us in the chain as we had sold our property and moved into holiday accommodation as our buyers needed a quick move (four weeks), we did this thinking it would only be a few weeks before we completed on our new home, unfortunately we didn't take in to consideration the builders solicitor who was not speedy to say the least, as we only had a limite...
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Was this helpful? Yes
Feb 03,2015
Minithumbup
By:
Feb 03,2015
1 people found
this helpful
I am very happy with the photographs and description, a great improvement from the previous agents we have used. I would like to thank both Serena and Mr Trett for all the effort you have put into promoting the bungalow. Thank you....
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Comment on agent fees
Dan explained everything to us.
Was this helpful? Yes
Jan 28,2015
Minithumbup
By:
Jan 28,2015
1 people found
this helpful
I was happy with the work the stalham team did for us in helping us with our house purchase. We dealt mainly with Hayley and even when the vendors were difficult to get hold of Hayley managed to chase and chase until she got the answers we needed....
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Comment on agent fees
No fees payable as we were buying through whb.
Was this helpful? Yes
Jan 25,2015
Minithumbdown
By:
Jan 25,2015
1 people found
this helpful
Everything we received from William H Brown Stalham was what we expected. The team kept us up to date in all aspects of advertising and during the sale....
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Comment on agent fees
All fees were explained to us by Dan from the start.
Was this helpful? Yes
Jan 22,2015
Minithumbup
By:
Jan 22,2015
0 people found
this helpful
I WAS REALLY HAPPY WITH EVERYTHING THAT WILLIAM H BROWN IN STALHAM DID FOR ME DURING THE PROCESS OF PURCHASING MY NEW HOME. HAYLEY WAS INCREDIBLY HELPFUL, ANSWERED ALL MY QUESTIONS QUICKLY EVEN LATE IN THE DAY WHEN I RETURNED FROM WORK. EXCELLENT WORK - THANK YOU!!!...
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Comment on agent fees
No fees payable to whb as buying
Was this helpful? Yes
Jan 22,2015
Minithumbup
By:
Jan 22,2015
1 people found
this helpful
We had Dan come out to see us at the property one evening which we were really impressed with as other agents wouldn't do anything after 5. Our appointment was at 6pm so straight away we knew we were going to use Dan and his team. Dan measured up everything and took details as we walked him around explaining all the work we had done over the past 12 months. He gave good advice on what and where to finish, and explained to us how would be best to present it to potential buyers. We had a great e...
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Comment on agent fees
Dan explained all the fees to us which we were really happy with and appreciate the time he spent going through all the details
Was this helpful? Yes
Jan 16,2015
Minithumbup
By:
Jan 16,2015
0 people found
this helpful
I was kept up to date with all aspects on the purchase by the stalham team - they explained to me everything and helped the sale go through....
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Comment on agent fees
Didn\'t have any fees to pay
Was this helpful? Yes
Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
this helpful
Mary and Hayley were incredibly helpful with all aspects of this transaction. We used Mary to do our mortgage and she was really helpful with everything. Both Mary and Hayley answered all our questions quickly and we can't thank them enough for everything....
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Comment on agent fees
Happy with all fess involved.
Was this helpful? Yes
Jan 05,2015
Minithumbup
By:
Jan 05,2015
0 people found
this helpful
We found most of our contact was through Mary Trett who is the after sales coordinator. She was excellent, always able to assist where needed. We think this is a great idea for estate agents to have a dedicated member pushing the sale through to exchange, unlike most estate agents who once have agreed the sale leave it to the sols and individuals involved. We have dealt a lot with estate agents and this is the first time we came across a after sales coordinator - more agents should do this like ...
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Comment on agent fees
No fees paid as we were the purchaser.
Was this helpful? Yes
Dec 28,2014
Minithumbup
By:
Dec 28,2014
0 people found
this helpful
The feedback received from the team was excellent and prompt - Dan came over to measure up and take photos and the particular were produced really quickly. The standard of these were excellent and the photos really looked impressive. Can not fault Dan and his team for everything they have done....
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Comment on agent fees
Dan explained all the fees to us from the beginning and we were happy to pay this.
Was this helpful? Yes
Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
Thank you Daniel. We got there at last! Give my thanks to the rest of your team. You did an excellent job at selling a very difficult property....
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
First impressions of Daniel Duffield and William H Brown was excellent especially with how quickly he could accommodate the viewing for me (next day). Daniel had all the answers for me when asked on the viewing, and any that he didn't he was quick to get the answers and call me back. Daniel really impressed us and thank him for everything....
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Was this helpful? Yes
Dec 11,2014
Minithumbup
By:
Dec 11,2014
0 people found
this helpful
During the sale of my property I was experiencing what I can only explain as bullying from a member of another estate agency. This left me feeling threatened and intimidated. Daniel and Hayley did a marvellous job of supporting me and helping me to remain calm while helping me to cope and deal with the position I was found myself in....
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Comment on agent fees
This was probably the best fee that I would be able to achievefor my property but obviously would have accepted more if it was offered!!
Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
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Chris, Thank you ever so much for your kind comments. I am glad that we helped you with your move and wish you all the best for the future.....
Dec 11,2014
Minithumbup
By:
Dec 11,2014
0 people found
this helpful
I had Daniel come over to visit my property and he covered off all the information I needed to know before placing my home onto the market. He explained to me all the costs and arranged for everything to be done. The photos were professional, floor plans were excellent and the finish to the brochure was of a high standard. We had feedback promptly from the team and agreed a sale really quickly. Once the sale was proceeding, I had a lot of contact with Hayley who was really helpful with all pap...
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Comment on agent fees
Dan went over the options with me and I am happy he did as this gave me a huge understanding in what I was paying, when and where. Thank you for everything.
Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
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Thank you for using Stalham William H Brown and we wish you the very best for the future.....
Dec 10,2014
Minithumbup
By:
Dec 10,2014
0 people found
this helpful
We instructed the Stalham office to market our property and found them helpful in all aspects of the sale. When we wanted changes made to photos, a quick call and this was all taken care of. The offer and after sale process was straight forward and all taken care of by the Stalham team....
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Comment on agent fees
happy with the fees paid - all explained by Daniel right at the beginning.
Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
View all comments (1)
Mrs Mills, Thank you for using us in Stalham and wish you all the best.....
Dec 10,2014
Minithumbup
By:
Dec 10,2014
0 people found
this helpful
Had my property on with another agent prior to going to the stalham office. I found Dan and his team incredible helpful throughout the transaction and was there for advice right from the start. I had contact with Hayley who assisted when Dan wasn't available - I want to thank Dan for all his hard work in this transaction and would advise using him and his team again in the future. I really appreciated the follow up call after the completion to see how I was doing and happily all settled into ...
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Comment on agent fees
Dan explained all the fees to me and was happy to make the payment to them.
Was this helpful? Yes
Dec 10,2014
Minithumbup
By:
Dec 10,2014
0 people found
this helpful
Dan and team, Thank you so much to you and your team for all you have done to get us moving. You have been such a fantastic support and a very reassuring voice at the end of the phone....
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Comment on agent fees
Happy with all aspects that was explained to us.
Was this helpful? Yes
Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
Have used Dan and his team in the past and found them all very helpful. Managed to achieve a sale again for me with this property. Although the sale took it's time to go through the team in Stalham kept me updated with information and timescales. Will always be going back to see Dan in the future for our next house sale....
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Comment on agent fees
The fees were as always explained by Dan when we instructed him and happy with all sevices provided.
Was this helpful? Yes
Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
Happy with all aspects of service received with William H Brown. We received high levels of viewings, regular feedback and excellent after sales. Both Hayley and Serena were friendly and bubbly and really helpful when needed....
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Comment on agent fees
Pleased with the fee that we paid and how the whole process works with everything under one roof.
Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
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Mr Daviss, Thank you for your comments and I am pleased that both Serena and Hayley were able to assist you.....
Dec 01,2014
Minithumbup
By:
Dec 01,2014
0 people found
this helpful
I had been turned down from my own bank for a remortgage. Allan phoned me regarding having a valuation done on my property and agreed.While Allan was here I explained my predicament with the remortgage saga and he said book an appointment with Mary and see what she can do.I told him I hold out little to no hope.I met with Mary and to cut a long story short I now have the mortgage I thought I would have to get a second part time job for.Mary was fantastic,I am now paying 230 pound a month less. H...
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Was this helpful? Yes
Dec 01,2014
Minithumbup
By:
Dec 01,2014
1 people found
this helpful
A big thank you to the sales team at Stalham. They did an excellent job at selling a very difficult property. Thank you. I would have no hesitation in recommending them....
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Was this helpful? Yes
Dec 01,2014
Minithumbup
By:
Dec 01,2014
0 people found
this helpful
Everybody so friendly and willing to assist in all aspects of our purchase. No hesitation in dealing with any future business with the Stalham branch of William H Brown - Thanks to Dan and his team for everything !!!...
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Comment on agent fees
Dan explained everything to us in great detail and the team are worth every penny.
Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
View all comments (1)
Thank you for your comments - we look forward to working with you in the future.....
Nov 27,2014
Minithumbdown
By:
Nov 27,2014
0 people found
this helpful
In the 5 1/2 months we spent searching and purchasing, only your office proved helpful and the other agents not so. Keep up the high standards. 95% of our communications were with Hayley who was always helpful, informed and cheerful. Well done !...
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Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
View all comments (1)
Thank you for the positive comments and I am pleased that Hayley was able to assist with you.....
Nov 25,2014
Minithumbup
By:
Nov 25,2014
0 people found
this helpful
Dan and Hayley provided us with a really excellent service. We had many questions which they answered promptly and efficiently. Would most certainly recommend to our friends and family. Dan and Hayley are a credit to the team, friendly and polite. Thank you....
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Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
View all comments (1)
Thank you for your kind comments and wish you all the best for the future.....
Nov 21,2014
Minithumbup
By:
Nov 21,2014
0 people found
this helpful
Sold through the Stalham office and found them really helpful throughout the transaction. We were able to ask any questions and have answers back promptly and efficiently. We want to say a huge thank you for all the help and look forward to working them the whole team again in the future....
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Comment on agent fees
Happy with all fees paid.
Was this helpful? Yes
By: Daniel Trett
Nov 21, 2014
View all comments (1)
I am pleased to see that everything you wanted from us has been achieved and we look forward to working with you again in the future.....
Nov 21,2014
Minithumbup
By:
Nov 21,2014
0 people found
this helpful
We first met Dan earlier in the year to help guide us on the marketing of my late mothers home and how would be best to achieve what we wanted. When Dan came over he was able to give us much more information then any of the other agents we had out and spent time discussing our needs. He didn't hurry us in any way and even advised us to make a few changes so it looked it's best for marketing (something that the other agents didn't do). Dan kept in regular contact with us during the course of bei...
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Comment on agent fees
Everything was explained by Dan on his first visit and he was clear and upfront with all the information.
Was this helpful? Yes
By: Daniel Trett
Nov 21, 2014
View all comments (1)
Thank you for you kind comments and I am pleased that you were happy with the services received from team.....
Nov 19,2014
Minithumbup
By:
Nov 19,2014
0 people found
this helpful
We have used several WHB offices in Northfolk over the last ten years and the Stalham office came up trumps as we would expect. All the staff are most helpful, know who you are, the property in question and nothing is to much trouble. Thank you William H Brown....
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Was this helpful? Yes
By: Daniel Trett
Nov 21, 2014
View all comments (1)
Thank you for your kind comments on the branch and we wish you all the best for the future.....
Nov 17,2014
Minithumbup
By:
Nov 17,2014
0 people found
this helpful
I WOULD LIKE TO COMMENT ON HOW PROFESSIONAL THE SERVICE WE RECIEVED FROM DANIEL TRETT AND HIS TEAM - WE HAD A LOT OF CONTACT WITH HAYLEY BURTON PYE THROUGHOUT THE COURSE OF THE SALE AND APPRECIATE EVERYTHING DANIEL AND HIS TEAM HAVE DONE TO HELP US MOVE INTO OUR NEW HOME....
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Comment on agent fees
WE WERE HAPPY TO PAY WHAT WAS ASKED - HAPPY WITH ALL ASPECTS OF THE BUSINESS THEY OFFERED
Was this helpful? Yes
By: Daniel Trett
Nov 21, 2014
View all comments (1)
Thank you for your comments on your experience with using William H Brown Stalham - we wish you all the best for the future and look forward to working with you again.....
Nov 12,2014
Minithumbup
By:
Nov 12,2014
0 people found
this helpful
William H Brown did not come highly recommended to us but we decided after a knock on the door from Aaron that we would pop into the branch and speak to the agents ourselves. Daniel came round to talk to us and was extremely helpful and friendly from the start. Our selling process was very quick and Daniel kept in contact with us all the way through. We had no problems whatsoever and would have no hesitation in recommending the branch to anyone in the area. All of the staff members went above an...
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Comment on agent fees
The fees were exactly as explained from day one, although it would be nice not have paid as much we feel William H Brown, Stalham earned every penny!
Was this helpful? Yes
By: Daniel Trett
Nov 25, 2014
View all comments (1)
Thank you for your feedback on your experience with the team. We wish you all the best for the future and look forward to working with you in the future.....
Nov 11,2014
Minithumbup
By:
Nov 11,2014
0 people found
this helpful
We sold our property with w h brown in Stalham and the service we received was first rate. We feel we were given the right advice during the time of selling to enable potential buyers to view our property and as a result we were glad that we employed their services....
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Was this helpful? Yes
By: Daniel Trett
Nov 25, 2014
View all comments (1)
Thank you for your comments on the services you have received from us. We wish you all the best for the future and should you ever need our services again please let us know.....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £50,000
  • Max: £2,000,000

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Daniel Trett - upload your photo Daniel Trett
13 reviews

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Hayley Burton Pye - upload your photo Hayley Burton Pye
18 reviews

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Mary Jordan-Fearns - upload your photo Mary Jordan-Fearns
3 reviews

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Samantha Williams - no image available Samantha Williams
Administrator/Negotiator
1 reviews

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Serena Payne - upload your photo Serena Payne
2 reviews

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Mary Trett - upload your photo Mary Trett
1 reviews

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Dan Trett - upload your photo Dan Trett
4 reviews

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Daniel Duffield - upload your photo Daniel Duffield
2 reviews

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Hayley Burton-Pye - upload your photo Hayley Burton-Pye
1 reviews

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Emma Furness - upload your photo Emma Furness
0 reviews

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