Grays, RM17
3.8/5, 22 reviews
73% recommended
91% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information

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2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

William H Brown
1 Orsett Rd
Grays
Essex
RM17 5DA
01375 374444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 100% £125,000 £500,000
Lettings 100% 99% £950 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 1 3 10 0 2 0 1 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“In terms of trying to buy a house through thi......”

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Apr 29,2021
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By: 'Lexie'
Apr 29,2021
0 people found
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In terms of trying to buy a house through this company, was extremely difficult. Me and my partner was first time buyers and we found a house we liked through this company. We was told we our offer would only be put through if we ...
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“Rob Jones was a excellent person to work with......”

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Apr 03,2021
Minithumbup
By: 'Mehela'
Apr 03,2021
0 people found
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Rob Jones was a excellent person to work with . Whenever I text him he will reply me back straight away . Also he was good at explaining things to me ....
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“Me and my boyfriend we are used William H Bro......”

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Feb 16,2021
Minithumbup
By: 'Joana'
Feb 16,2021
1 people found
this helpful
Me and my boyfriend we are used William H Brown to buying property. Best personalised servise ever would i recommend. We want to say thankful Taylor Hart for her help all buying process. Taylor communication and professionalism 100%...
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“Very bad customer service...”

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Jan 02,2021
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By: 'DW'
Jan 02,2021
0 people found
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Contacted agency multiple times to book viewing for house and no reply after being told agency will call back after class talking to seller. Very bad customer service!!...
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“Take a bow team Grays . Outstanding ....”

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Dec 20,2020
Minithumbup
By: 'Clive'
Dec 20,2020
0 people found
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What a great experience . The team at Grays Branch must be commended for their professionalism , friendliness and attention to detail . Six and a half weeks from date the sale was agreed we moved ! First class ....
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“Best personalised service ever, would recomme......”

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Nov 17,2020
Minithumbup
By: 'Nancy'
Nov 17,2020
0 people found
this helpful
Best personalised service ever, would recommend Debbie and Paul anytime, they make a great team. Selling a house has never been so easy, thanks to the WH Brown team...
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“Sold my property with William H brown...”

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Jul 13,2020
Minithumbup
By: 'Donna'
Jul 13,2020
0 people found
this helpful
I used William H Brown to sell my house, not having sold a property before as it was my first home I didn’t know what to expect. Paul and Debbie from the get go we’re soo approachable, friendly and always updated me on ...
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“Rob Jones from Grays Branch is Brilliant...”

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Apr 02,2020
Minithumbup
By: 'Fahad'
Apr 02,2020
0 people found
this helpful
My experience with this company was brilliant because of Rob Jones, a mortgage advisor in Grays Branch. What a fantastic professional gentleman i came across with. Use him as for me he is the best broker i know so far....
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“Fantastic service from WHBrown particularly D......”

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Mar 31,2020
Minithumbup
By: 'Dawn'
Mar 31,2020
0 people found
this helpful
Fantastic service from WHBrown particularly Debbie who was available at unreasonable hours in the evening for status updates would recommend...
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“Letting...”

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Feb 07,2020
Minithumbup
By: 'Epi'
Feb 07,2020
0 people found
this helpful
Epi I had a good very good experience with William H Brown agent George Webb. He is very brilliant and professional. He supported me to find the property of my choice. Great work George. ⭐️⭐️⭐️⭐️⭐️...
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“Mrs R from Grays, really great service from ......”

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Oct 13,2019
Minithumbup
By: 'Karen'
Oct 13,2019
0 people found
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Mrs R from Grays, really great service from William H Brown when selling my house in Grays, thanks to Paul, Debbie and team. Would recommend this agent to sell your house....
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“First class service...”

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Jun 08,2019
Minithumbup
By: 'Mr'
Jun 08,2019
0 people found
this helpful
We cannot thank Debbie enough for the great service that has been provided re. selling our property. She is a professional dedicated member of the Grays team who has kept us updated and answered all of our questions from day 1. We would have no hesitation ...
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Comment on agent fees
As it is a fixed fee for sale of property this is Good as you know from the outset how much you will be paying .
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“Eventually got there...”

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Jan 16,2019
Minithumbup
By: 'Settled'
Jan 16,2019
0 people found
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Initially felt pressure of product selling, lots of information to consider, Anthony then took over and was always available, and the go to guy when I needed updates, we had a few set backs but got there eventually, with Anthony s reassurance that all was ...
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Comment on agent fees
Slight mis calculation on their Bill, but easily sorted,
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“Wonderful...”

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Jan 15,2019
Minithumbup
By: 'Afshan'
Jan 15,2019
0 people found
this helpful
After a shaky start of what was a fairly straightforward sale Antony and William H Brown literally took over and saved the day for me. The regular updates made a stressful process easier to manage. I have not only gained a trustable colleague but also ...
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“All Good and Thanks.....”

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Oct 16,2018
Minithumbup
By: 'David'
Oct 16,2018
0 people found
this helpful
After a bit of a marathon selling a modest property with various posturing purchasers bidding on something they didn't want to buy, we've all had to keep our patience. Not least William H Brown in the latterly form of Anthony Brooks. He's been tenacious and ...
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Comment on agent fees
Very good value indeed
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“Great service...”

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Sep 12,2018
Minithumbup
By: 'Kay'
Sep 12,2018
0 people found
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David did an excellent job of finding me a new tenant. It's was during a difficult time, the summer holidays but he worked hard and found me a new tenant. I have read the previous reviews, many of them very negative, but I found David ...
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Comment on agent fees
Good
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“Very bad service and management...”

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Jun 02,2018
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By: 'Tenant'
Jun 02,2018
1 people found
this helpful
5 years ranting proberty from this agency. Use to be Porten Gleny was very good management, but when came William H Brown, is totally different very very poor management. Never recommend to any one....
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“Great service!...”

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Mar 30,2018
Minithumbup
By: 'Emily'
Mar 30,2018
0 people found
this helpful
Brilliant people! Everyone in the team is aware of what is going on so you could speak to anyone at anytime and get all the information you need. Thank you all! It wouldn't have happened if it wasn't for you. You have been very helpful ...
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“Estate agent Steven was so rude and horrible. He has ......”

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Feb 19,2018
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By: 'His'
Feb 19,2018
0 people found
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Estate agent Steven was so rude and horrible. He has no manners to talk to people. Knowing the fact who he was shouting at is pregnant. Could hear him screaming and disconnected the call half way conversation. When call back he didn't answer and switched ...
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Comment on agent fees
N/a
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“The worst service ever. Will be making a formal complaint ......”

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Feb 19,2018
Minithumbdown
By: 'Ash'
Feb 19,2018
1 people found
this helpful
The worst service ever. Will be making a formal complaint against Steve. He is very rude an promises 1 thing then goes against his word. We made a deal and placed an offer for a house we placed an offer fist an he said go ahead ...
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Comment on agent fees
We are happy to pay higher for a house it’s the principle of being told 1 thing then lied to an he would Evan speak nicely when it’s his fault. Totally lost faith an would never deal with this man again.
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“Oh! Just crap. last 7 days I call them 12 times to ......”

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Aug 30,2017
Minithumbdown
By: 'Muhammad'
Aug 30,2017
4 people found
this helpful
Oh! Just crap. last 7 days I call them 12 times to discuss about a flat but that person was not available for many different reasons. They are taking property from landlords but not working for them. Just wasting landlord and customer time....
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“We had lost all faith in our move, With only ......”

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Aug 18,2017
Minithumbup
By: 'Nic&Robert'
Aug 18,2017
0 people found
this helpful
We had lost all faith in our move, With only hours before we were going to loose our dream home because of the speed of the solicitors. Tara was an angel, she went beyond expectations to make sure this didn't happen, she treated us sympathetically ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by William H Brown, Grays RM17 5DA


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