88% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information
Latest Reviews
1st Mar 2024
reviewed by 'Rawanabutartur'
6th Dec 2023
reviewed by 'Juganaru'
2nd Nov 2023
reviewed by 'Carmen'
2nd Nov 2023
reviewed by 'Lisa Montagno'
12th Oct 2023
reviewed by 'SARAH'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 96% | £125,000 | £500,000 |
| Lettings | 100% | 99% | £950 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 6 | 3 | 13 | 1 | 9 | 0 | 3 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Oct 13,2019
Oct 13,2019
0
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Mrs R from Grays, really great service from William H Brown when selling my house in Grays, thanks to Paul, Debbie and team. Would recommend this agent to sell your house....
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Jun 08,2019
Jun 08,2019
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We cannot thank Debbie enough for the great service that has been provided re. selling our property. She is a professional dedicated member of the Grays team who has kept us updated and answered all of our questions from day 1. We would have no hesitation ...
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Comment on agent fees
As it is a fixed fee for sale of property this is Good as you know from the outset how much you will be paying .
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Jan 16,2019
Jan 16,2019
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Initially felt pressure of product selling, lots of information to consider, Anthony then took over and was always available, and the go to guy when I needed updates, we had a few set backs but got there eventually, with Anthony s reassurance that all was ...
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Comment on agent fees
Slight mis calculation on their Bill, but easily sorted,
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Jan 15,2019
Jan 15,2019
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After a shaky start of what was a fairly straightforward sale Antony and William H Brown literally took over and saved the day for me. The regular updates made a stressful process easier to manage. I have not only gained a trustable colleague but also ...
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Oct 16,2018
Oct 16,2018
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After a bit of a marathon selling a modest property with various posturing purchasers bidding on something they didn't want to buy, we've all had to keep our patience. Not least William H Brown in the latterly form of Anthony Brooks. He's been tenacious and ...
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Comment on agent fees
Very good value indeed
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Sep 12,2018
Sep 12,2018
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David did an excellent job of finding me a new tenant. It's was during a difficult time, the summer holidays but he worked hard and found me a new tenant. I have read the previous reviews, many of them very negative, but I found David ...
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Comment on agent fees
Good
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Jun 02,2018
Jun 02,2018
1
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5 years ranting proberty from this agency.
Use to be Porten Gleny was very good management, but when came William H Brown, is totally different very very poor management. Never recommend to any one....
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Mar 30,2018
Mar 30,2018
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Brilliant people! Everyone in the team is aware of what is going on so you could speak to anyone at anytime and get all the information you need. Thank you all! It wouldn't have happened if it wasn't for you. You have been very helpful ...
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Feb 19,2018
Feb 19,2018
0
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Estate agent Steven was so rude and horrible. He has no manners to talk to people. Knowing the fact who he was shouting at is pregnant. Could hear him screaming and disconnected the call half way conversation. When call back he didn't answer and switched ...
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N/a
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Feb 19,2018
Feb 19,2018
2
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The worst service ever. Will be making a formal complaint against Steve. He is very rude an promises 1 thing then goes against his word. We made a deal and placed an offer for a house we placed an offer fist an he said go ahead ...
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Comment on agent fees
We are happy to pay higher for a house it’s the principle of being told 1 thing then lied to an he would Evan speak nicely when it’s his fault. Totally lost faith an would never deal with this man again.
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Aug 30,2017
Aug 30,2017
4
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Oh! Just crap. last 7 days I call them 12 times to discuss about a flat but that person was not available for many different reasons. They are taking property from landlords but not working for them. Just wasting landlord and customer time....
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Aug 18,2017
Aug 18,2017
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We had lost all faith in our move, With only hours before we were going to loose our dream home because of the speed of the solicitors. Tara was an angel, she went beyond expectations to make sure this didn't happen, she treated us sympathetically ...
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Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Best Estate Agent in Grays 
