The Property Explorer
Basingstoke, RG21
4.8/5, 222 reviews
96% recommended
94% sales valuation accuracy
86% sales fee satisfaction



Property Features

This independent family business was born upon two reasons: firstly, my dream to create a property company that genuinely cares about helping people to move. Secondly, to combine this attitude with the most up-to-date marketing techniques through technology, ensuring that our clients achieve the best price and their individual needs ... show more This independent family business was born upon two reasons: firstly, my dream to create a property company that genuinely cares about helping people to move. Secondly, to combine this attitude with the most up-to-date marketing techniques through technology, ensuring that our clients achieve the best price and their individual needs are met. There is no doubt in my mind that we maintain this, day after day, at the highest level. From the start, whether you are selling, letting or re-mortgaging, you will find us down to earth and reassuringly honest. I employ people who care - in fact, our staff are our most valuable asset. Over and above the substantial investment in technology and marketing, I guarantee that whoever you come into contact with at The Property Explorer you will be impressed by the level of service and commitment you receive.

Opening Hours
Address

The Property Explorer
17 Church Street
Basingstoke
Hampshire
RG21 7QG
01256 321777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 86% £82,000 £378,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
62 0 66 2 48 1 34 0 3 6
Areas covered
  • RG21
  • RG22
  • RG23
  • RG24
  • RG25
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS Move With Us
Latest Properties

No Properties

“Really great to work with, handled our situation really well ......”

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Apr 15,2014
Minithumbup
By: 'Mitesh'
Apr 15,2014
0 people found
this helpful
Really great to work with, handled our situation really well and are very pleased with the level of service. Recommend to all....
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“We have just completed on our house using the Property ......”

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Jan 09,2014
Minithumbup
By: 'Jacqueline'
Jan 09,2014
1 people found
this helpful
We have just completed on our house using the Property Explorer, and we couldn't be happier than the help & support we have received from start to finish. All the members of staff were polite, professional and nothing was too much trouble. From meeting Gaye at ...
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“Since moving house is one of the most stressful things ......”

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Jan 06,2014
Minithumbup
By: 'The'
Jan 06,2014
0 people found
this helpful
Since moving house is one of the most stressful things that someone can do in their life, it is really important to find the right estate agent through which to sell your property. I can't recommend The Property Explorer enough. All of the staff there ...
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“always helpful and friendly. made themselves available and continued to ......”

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Dec 13,2013
Minithumbup
By: 'theo'
Dec 13,2013
0 people found
this helpful
always helpful and friendly. made themselves available and continued to with this even after we had checked out. highly recommended....
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“As an experienced renter, Property Explorer have really stuck out ......”

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Dec 05,2013
Minithumbup
By: 'Emma'
Dec 05,2013
0 people found
this helpful
As an experienced renter, Property Explorer have really stuck out as the best letting agency I have ever come across. -A lot of other estate agents could certainly learn a lot from them....! Every step of the way from first viewing properties down to conducting ...
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“The Property Explorer were very professional when me and my ......”

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Nov 22,2013
Minithumbup
By: 'Nick'
Nov 22,2013
0 people found
this helpful
The Property Explorer were very professional when me and my wife rented our flat through them , Rachel was so helpful with any questions and concerns we had before we moved , We would not hesitate in using them in the future , Well done and thank you ....
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“Our experience as first time landlords has been aided greatly ......”

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Nov 21,2013
Minithumbup
By: 'NM'
Nov 21,2013
0 people found
this helpful
Our experience as first time landlords has been aided greatly by the support and guidance we have received from Rachel and the lettings team. Their service has been personal and they have been extremely helpful throughout our time with them. We hope to continue to ...
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“Right from the outset I found dealing with the Property ......”

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Nov 21,2013
Minithumbup
By: 'Richard'
Nov 21,2013
0 people found
this helpful
Right from the outset I found dealing with the Property Explorer a pleasant experience, they were more than happy to let someone view the property on my behalf (due to me travelling for work at that time). I found them to be very efficient in ...
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“I have had only positive experiences with the Property Explorer. ......”

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Nov 19,2013
Minithumbup
By: 'Tinao'
Nov 19,2013
0 people found
this helpful
I have had only positive experiences with the Property Explorer. Rachel is extremely professional and efficient and is always friendly and quick to respond to any questions or requests. Paperwork is prepared in good time, is always accurate and comprehensive and the management of the ...
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“I rented a Property through Property Explorer for over 2 years ......”

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Nov 19,2013
Minithumbup
By: 'Louise'
Nov 19,2013
0 people found
this helpful
I rented a Property through Property Explorer for over 2 years and I found Rachel & Lisa to be so Helpful & Efficient & supported me with any problems that I had. They were like Friends to me..... I was really sad to leave, But went back to my ...
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“We changed our letting agents to The property Explorer in 2007 ......”

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Nov 17,2013
Minithumbup
By: 'Mike'
Nov 17,2013
0 people found
this helpful
We changed our letting agents to The property Explorer in 2007 since then we have been very happy with the service and care they have given us, nothing is too much trouble for them. Last year when my wife was ill, and we were going through ...
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“I am a first time landlord. Rachel and her team ......”

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Nov 15,2013
Minithumbup
By: 'Amanda'
Nov 15,2013
0 people found
this helpful
I am a first time landlord. Rachel and her team have not only made the whole process of renting my property out painfree, but ongoing in terms of looking after the property and managing tenants has been excellent too. When my first set of tenants ...
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“I have rented from Property Explorer for the past year ......”

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Nov 13,2013
Minithumbup
By: 'Bryan'
Nov 13,2013
0 people found
this helpful
I have rented from Property Explorer for the past year and have just renewed for next year with them. They are a very friendly company who deal with any issues you have as a tenant quickly and efficiently. I highly recommend them...
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“I have let my property through Property Explorer for last ......”

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Nov 13,2013
Minithumbup
By: 'Kerry'
Nov 13,2013
0 people found
this helpful
I have let my property through Property Explorer for last few years and have always found them to be professional and efficient. Rachel is my first port of call if I have any worries and is always quick to reply and deal with any issues. ...
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“The Property Explorer were a pleasure to deal with. Having ......”

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Nov 13,2013
Minithumbup
By: 'Kelly'
Nov 13,2013
0 people found
this helpful
The Property Explorer were a pleasure to deal with. Having dealt with other agents in the past, I have to say they were a breath of fresh air. They were extremely prompt when returning calls, sending paperwork to me etc However the most mprtant thing ...
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“Since 2008, my wife and I have happily and confidently relied ......”

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Nov 12,2013
Minithumbup
By: 'David'
Nov 12,2013
0 people found
this helpful
Since 2008, my wife and I have happily and confidently relied on Explorer's help when letting and managing our two rental properties. Rachel Burton is our main contact and she has always been a pleasure to work with. Nevertheless, when we have dealt with Lisa and ...
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“As a current Tenant I have consistently found the service ......”

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Nov 12,2013
Minithumbup
By: 'L'
Nov 12,2013
0 people found
this helpful
As a current Tenant I have consistently found the service provided by the business, particularly through Rachel Burton, has been very strong. In entry to the property and in all subsequent property checks and through to renewal, Rachel has been professional, thorough, efficient and informative. ...
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“Received good positive advice before, during and after the letting ......”

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Nov 12,2013
Minithumbup
By: 'PT'
Nov 12,2013
0 people found
this helpful
Received good positive advice before, during and after the letting period. We managed to keep the void period to a minimum and they helped us with the recovery of of delapidation costs from the registered deposit. Check-in and Check-out procedures have been prompt and efficient....
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“Initially they found suitable and good tenants for my property. ......”

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Nov 12,2013
Minithumbup
By: 'Suzanne'
Nov 12,2013
0 people found
this helpful
Initially they found suitable and good tenants for my property. As I live abroad I was looking for an agent that would fully manage my property. Rachel does this with great efficiency and sorts any problems that arise. I have found everyone else in the ...
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“We have been using the Property Explorer as our letting ......”

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Nov 12,2013
Minithumbup
By: 'Edwin'
Nov 12,2013
0 people found
this helpful
We have been using the Property Explorer as our letting agent for 9 years and can highly recommend them for their prompt, efficient and caring approach. They provide a full management service which ensures that all matters are attended to and nothing is too much trouble ...
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“I have been a tennant of The Property Explorer in ......”

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Nov 12,2013
Minithumbup
By: 'Maria'
Nov 12,2013
0 people found
this helpful
I have been a tennant of The Property Explorer in Basingstoke for just over 4 years now and they are absolutely amazing! My first property was a 1 x bedroom house and I was there for 3½ years, any maintenance issues I had with the property I would ...
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“Have use the agency now for the about 5 years and ......”

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Nov 12,2013
Minithumbup
By: 'Mrs'
Nov 12,2013
0 people found
this helpful
Have use the agency now for the about 5 years and found that as a Landlord using their fully managed system I do not get the every day problems which are deal with by Rachel. She only informs me when there is a problem she cannot ...
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“Everyone that I dealt with at Property Explorer were always ......”

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Nov 12,2013
Minithumbup
By: 'Marie'
Nov 12,2013
0 people found
this helpful
Everyone that I dealt with at Property Explorer were always polite and professional, any queries that I ever needed help with were dealt with promptly and I wouldn't hesitate to recommend them ....
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“Right from our first contact with Paul and Gaye we ......”

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Oct 09,2013
Minithumbup
By: 'Terry'
Oct 09,2013
0 people found
this helpful
Right from our first contact with Paul and Gaye we were confident that they would enthusiastically promote the sale of our house. Paul and Gaye were extremely professional with the production of our house details and with follow up house viewings. After the sale was ...
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“James and Paul managed the sale of my property and ......”

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May 21,2013
Minithumbup
By: 'Tamsyn'
May 21,2013
0 people found
this helpful
James and Paul managed the sale of my property and I would thoroughly recommend them to anyone. They responded to calls and enquiries in a fast and efficient manner. Highly professional and definitely the best estate agents in the business. They have put other agents ...
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“Rachel and the team were always quick to respond to ......”

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Feb 20,2013
Minithumbup
By: 'Julian'
Feb 20,2013
0 people found
this helpful
Rachel and the team were always quick to respond to any queries or issues with the house which in turn were resolved quickly. This was my first rented property and The Property Explorer are thoroughly recommended....
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“Property Explorer were very professional, friendly and good to deal ......”

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Feb 18,2013
Minithumbup
By: 'Mrs'
Feb 18,2013
0 people found
this helpful
Property Explorer were very professional, friendly and good to deal with. I met James on the first viewing who is very friendly and competent. We then dealt with Paul Hillyer, who again was very good. Lisa who works in the office always dealt with us ...
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“I had been a tenant for five years before recently ......”

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Feb 10,2013
Minithumbup
By: 'SR'
Feb 10,2013
1 people found
this helpful
I had been a tenant for five years before recently moving on and in that time I cannot fault the team or the landlord. Nothing was too much trouble for any of them. All calls were returned. Questions answered. Concerns erased. I mostly dealt with ...
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“I have multiple properties which have/are let through the ......”

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Feb 03,2013
Minithumbup
By: 'Gordon'
Feb 03,2013
1 people found
this helpful
I have multiple properties which have/are let through the Property Explorer for more than 5 years and from day 1 until now I am still dealing with the same person which is brilliant in being able to build up a business understanding and quickly resolving any ...
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“I contacted The Property Explorer after receiving very poor service ......”

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Jan 30,2013
Minithumbup
By: 'Jan'
Jan 30,2013
2 people found
this helpful
I contacted The Property Explorer after receiving very poor service from another local lettings agent. I had no idea what the company were like as I live outside the area but had monitored that they were successful in letting other properties in the area. My ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:31 PM 12/06/2014 by allAgents

Awards won by The Property Explorer, Basingstoke RG21 7QG



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