I have multiple properties which have/are let through the Property Explorer for more than 5 years and from day 1 until now I am still dealing with the same person which is brilliant in being able to build up a business understanding and quickly resolving any issues. The service level and response times are out of this world and they will do everything they can to resolve any issues themselves before even contacting you. I also have experience of renting other properties through different agents and this gives me a great perspective to compare them to the market and they are without a doubt the best I have ever dealt with. Rachel especially is brilliant but also Lisa is their to provide great back up. Can\'t recommend them highly enough, if you are a landlord and want your properties managed by people who 100% understand the business and go out of their way to get it right then these are the people for you.