• Michael Petherbridge
    Michael Petherbridge
  • Paul Gibbens
    Paul Gibbens
  • Matteo Donna
    Matteo Donna
  • Nicola Heard
    Nicola Heard
  • Gina  Begbie
    Gina Begbie
  • Stephen Banks
    Stephen Banks
  • Erika Janosova
    Erika Janosova
  • Alex Smith
    Alex Smith
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
Oliver Jaques

229-231 Lower Road Surrey Quays, London
Greater London
SE16 2LW

0207 231 5050
www.o-j.co.uk

Properties for Sale
Properties to Rent

Feb 13,2018
Minithumbup
Alex Smith
By: 'Luke'
Feb 13,2018
0 people found
this helpful
Communication with the agent was excellent from start to finish. The move in was painless and any questions I had were answered promptly. Alex was particularly friendly and helpful throughout the whole process. After move in the support from the agent was very good. There were a few issues with the property moving in, but these were quickly dealt with. Would certainly recommend this agent to anyone looking to rent!...
read full review
Comment on agent fees
The fees were very good value for the service provided.
Was this helpful? Yes
Feb 13,2018
Minithumbup
Michael Petherbridge
By: 'The Krojers'
Feb 13,2018
0 people found
this helpful
We have both bought and sold through OJ in the last five years. This is a truly 'local' service, with a love for the neighbourhood. We have found all staff we dealt with exceedingly kind, patient, helpful and friendly. They really care for the customers on both sides of the transaction. Unlike some of the other agents we've dealt with in the past, Michael and his team have never made it feel this is purely a business transaction. On the contrary they strive to make everyone feel h...
read full review
Was this helpful? Yes
Feb 06,2018
Minithumbup
Matteo Donna
Michael Petherbridge
By: 'Lisa Sweet'
Feb 06,2018
0 people found
this helpful
Professional and helpful from the outset. I'm so pleased I made the decision to go with Oliver Jaques over the other local agent opposite that also provided a valuation. The service from the outset was excellent and nothing was too much trouble. I'd definitely recommend them and would be more than happy to use them again myself. Thanks especially to Matteo, great job!...
read full review
Comment on agent fees
Great and competitive fees
Was this helpful? Yes
Jan 30,2018
Minithumbup
Alex Smith
Stephen Banks
By: 'MW21'
Jan 30,2018
0 people found
this helpful
As an honest review from a first time renter, I have to say that Oliver Jaques made the whole process easy and pleasant. Alex initially showed us around our flat, which we wanted to rent immediately, he was relaxed, interested and friendly, he told us to go away and think about it and was not pushy in the slightest like i have found many estate agents to be. The whole team was brilliantly helpful throughout the process. Steve actually took us through the paperwork and was funny and laid back, I ...
read full review
Comment on agent fees
Fair fees, the paperwork was well prepared and to be expected. The holding fee is lower than most and this was a big factor in making me feel more relaxed when making an offer.
Was this helpful? Yes
Jan 12,2018
Minithumbup
Paul Gibbens
Matteo Donna
By: 'IP'
Jan 12,2018
0 people found
this helpful
I instructed OJ after having had my property on the market for several weeks with 2 other (large) agents. We had had a fair amount of viewings but no offers. I was immediately impressed with Paul's market knowledge and his positive attitude on the valuation and after instruction the first viewings came very quickly. The quality of the online advertising was excellent especially the 3D walk through. Within a few weeks we received a good offer from Matteo but unfortunately for them, one of th...
read full review
Comment on agent fees
Fair.
Was this helpful? Yes
Jan 02,2018
Minithumbup
Erika Janosova
By: 'Andy L'
Jan 02,2018
0 people found
this helpful
Erika has been very good at dealing with issues in my property and always responds promptly. I think Erika is an asset to the team at Oliver Jaques....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Dec 29,2017
Minithumbup
Erika Janosova
By: 'Paul'
Dec 29,2017
0 people found
this helpful
Erika is great, very friendly has professional attitude, prompt response to all questions and also she helped with all matters......
read full review
Was this helpful? Yes
Dec 21,2017
Minithumbup
Gina Begbie
By: 'J Moran'
Dec 21,2017
0 people found
this helpful
OJ has managed my flat hassle free for many years. I have always found Gina to be extremely knowledgable and willing to go the extra mile. When my block agent incorrectly told me I could not make a claim for a leak that was going to potentially leave me thousands out of pocket, Gina stepped in and managed to sort it all out and the insurance swiftly paid up, she has even taken calls from me at 10pm on her personal mobile. Can not recommend this agent enough....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 21,2017
Minithumbup
Gina Begbie
By: 'Raj Patel'
Dec 21,2017
0 people found
this helpful
Exceeds expectations for me everytime. Very impressive at finding appropriate Tenants and providing a full management service that makes my life, and the management of my property portfolio hassle free. Would recommend this agent and indeed this charming young lady....
read full review
Comment on agent fees
The fees are in line with market expectations.
Was this helpful? Yes
Dec 21,2017
Minithumbup
Gina Begbie
By: 'Perkins Partnership'
Dec 21,2017
0 people found
this helpful
As a multiple landlord it is important we have a good personal agent and Gina has managed our account for many years in an excellent and extremely professional manner and particularly when we have had a difficult tenant or rental arrears. Gina represents all that Oliver Jaques stand for as agents in the forefront of total property management....
read full review
Comment on agent fees
Fees are very competitive in comparison to other agents in the SE16 area
Was this helpful? Yes
Dec 21,2017
Minithumbup
Gina Begbie
By: 'Ergin halil'
Dec 21,2017
0 people found
this helpful
Gina has been letting my property out for the last two years very happy with the service log may it continue...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2017
Minithumbup
Alex Smith
Stephen Banks
By: 'Balint'
Dec 20,2017
0 people found
this helpful
For me, it is really important to have a fast communication with an agency. Alex replied to my emails super fast, that made everything so much easier. I could call or email them anytime, there was no excuse for a chat, brilliant. They also make every step very clear for renting a home and also make it easy to understand, how things will happen. Alex gave me 100% trust and help in a very pleasant way, that I really appreciate. Best property agent I met so far. Thanks, Alex, and your team....
read full review
Comment on agent fees
good
Was this helpful? Yes
Dec 20,2017
Minithumbup
Michael Petherbridge
Michael Petherbridge
By: 'Jayne Newman'
Dec 20,2017
0 people found
this helpful
First class service , keep you qell informed throughout the whole process of selling ypur property. Highly recommend them a great team. Thank you....
read full review
Comment on agent fees
Good bearing in mind london rates
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gina Begbie
By: 'Jo'
Dec 20,2017
0 people found
this helpful
Gina has managed my properties for over 10 years and has always done a stirling job, is very professional and always helpful and has a lovely friendly demeanor. Oliver Jaques as a whole is a fantastic Estate Agent that I would happily recommend to all....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gina Begbie
By: 'Mr Short'
Dec 20,2017
0 people found
this helpful
Having used Oliver Jaques for some time to manage my Buy to let property, I can hand on heart say that Gina goes above and beyond to make sure that not only me as a landlord are looked after, but also the tenants, making all parties involved happy, its a win win!...
read full review
Comment on agent fees
The fees are and remain more than satisfactory for the service I am provided by Gina and the team.
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gina Begbie
By: 'Silvie'
Dec 20,2017
0 people found
this helpful
I have been a tenant in a Property managed by Oliver Jaques for nearly 7 years and throughout my whole tenancy Gina has always gone out of her way to help me with any issues I have had...
read full review
Was this helpful? Yes
Dec 20,2017
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'Valentina&Daniele'
Dec 20,2017
0 people found
this helpful
Thank you so much to Michael, he has been amazing dealing with our home's purchase, always helpful and willing to listen our concerns. He has excellent negotiating skills, I would highly recommend him and his branch. Thanks to Paul for negotiating with the vendor our offer too....
read full review
Comment on agent fees
No fee
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gina Begbie
By: 'AJ Huntley-Smith'
Dec 20,2017
0 people found
this helpful
As a Landlord, I can only describe my experience with Oliver Jaques as impeccable. One member of staff in particular has shown a high level of professionalism in dealing with my lettings and helping out with any issues that have arisen with my tennants. I will be leaving a five star review & nothing less....
read full review
Was this helpful? Yes
Dec 18,2017
Minithumbup
Alex Smith
By: 'Mario & Ana Rossetto'
Dec 18,2017
0 people found
this helpful
All good since first meeting, we are very happy to make this happen. We recomend Alex very well for everyone. Thanks Alex...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbup
Stephen Banks
By: 'GIULIO'
Dec 13,2017
0 people found
this helpful
Helpful and kind. I've got an amazing flat which suits my needs. I couldn't get better. Their managment of the flat is precise and efficient....
read full review
Comment on agent fees
Change of tenancy fee should be charged to the person who leaves the house.
Was this helpful? Yes
Dec 12,2017
Minithumbup
Alex Smith
Stephen Banks
By: 'Alejandro and Valerija'
Dec 12,2017
0 people found
this helpful
We want to thank particularly Alex for professionalism, we've been lucky to get a flat we fell in love. The whole documentation process went very fast, it took us one week for everything, from viewing day to contract signing. Alex was always in contact with us whenever we had any questions he was always there for us. Everything was explained clear and straight, and step by step we were following all the instructions that made the run whole process extremely fast. Stephen was always in conta...
read full review
Was this helpful? Yes
Dec 12,2017
Minithumbup
Erika Janosova
By: 'Se16'
Dec 12,2017
0 people found
this helpful
Erika has been a huge help when I have had problems with the flat. She is quick to respond and gets things sorted. I would deffinutly recommend her and oliver jaques....
read full review
Comment on agent fees
Great
Was this helpful? Yes
Dec 12,2017
Minithumbup
Erika Janosova
By: 'Chris B'
Dec 12,2017
0 people found
this helpful
Erika managed our house in Rotherhithe during our 18 months renting there. She was always very efficient and made sure we knew what was happening when we needed repairs sorted. She was also very helpful and reasonable when dealing with an issue caused by one of the neighbours. A very positive experience....
read full review
Comment on agent fees
Fees were in line w London standards.
Was this helpful? Yes
Dec 12,2017
Minithumbup
Stephen Banks
By: 'Victoria'
Dec 12,2017
0 people found
this helpful
Hi I would like to thank Stephen Banks for his speed and efficiency in letting my property. From finding the tennants, reference checks and checking in, everything went smoothly without any complications and the speed with which he answers emails was also amazing. I have dealt with other letting agents but I most say this is the best service I have experienced from a letting agent. I will be using OJ again and will recommend the company to my friends too....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 11,2017
Minithumbup
Erika Janosova
By: 'Francisco'
Dec 11,2017
0 people found
this helpful
We had Erika as property manager for several years and she does an outstanding job. She always replied fast when we contacted her with any house issue and sorted them efficiently. She is very friendly, professional and shows interest for what you have to say. Difficult to find an agent as honest, pleasant and competent as Erika in today's agencies....
read full review
Was this helpful? Yes
Nov 21,2017
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'Happy Seller'
Nov 21,2017
0 people found
this helpful
Mike, Paul and Matteo were great. They delivered a rapid sale above our expectations on value. Further, Mike offered much ongoing advice on tactics both on our sale but also on the properties we were looking to buy in parallel. I consider the team trusted advisers....
read full review
Comment on agent fees
Very pleased. We discussed a target price and agreed a ratchet around that. The team over-performed and I was happy to pay them well.
Was this helpful? Yes
Nov 15,2017
Minithumbup
Paul Gibbens
Michael Petherbridge
By: 'Surrey Quays FAN'
Nov 15,2017
0 people found
this helpful
Helpful from start to finish, I think we needed access 5 times, but each time was accommodated without fuss. As an experienced property investor working with good agents is really helpful for a smooth transaction. Paul and Michael are not good they are Excellent!!. I look forward to doing more transactions with them in the future...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Nov 14,2017
Minithumbup
Michael Petherbridge
Matteo Donna
By: 'Kit'
Nov 14,2017
0 people found
this helpful
Great service and local knowledge of the market. The team were a great partner in every step in the sale of my property. Highly recommended....
read full review
Comment on agent fees
In line with expectations
Was this helpful? Yes
Nov 13,2017
Minithumbup
Alex Smith
By: 'Mel&Oz'
Nov 13,2017
0 people found
this helpful
Alex was great,he explained our letting options clearly and provided us all the information we need to know with honesty. He was extremely responsive,he informed us in every step and helpful throughout the whole process. He was very respectful and he did his job properly We would highly recommend Alex as an agent to work with....
read full review
Comment on agent fees
good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Matteo Donna
Michael Petherbridge
By: 'Shiri'
Nov 10,2017
0 people found
this helpful
As a first time buyer, I found the whole process very daunting - and this was made even worse by my very unhelpful solicitors. However, throughout the 4 months it took from offer to completion - Matteo and Michael were my rocks. They went out of their way to help and were incredibly friendly. They really went above and beyond!...
read full review
Was this helpful? Yes
Areas covered
  • SE16
  • Surrey Quays, Rotherhithe
  • SE1
  • Bermondsey, Deptford
  • SE8
  • New Cross, Greenwich
  • SE14
  • SE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£235,000
  • Max: Β£3,500,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA NALS UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
30 4 37 8 42 0 21 0 3 3
Michael Petherbridge Michael Petherbridge
Branch Manager
54 reviews

About Michael No description set View full profile
Paul Gibbens Paul Gibbens
Senior Sales Negotiator
34 reviews

About Paul No description set View full profile
Matteo Donna Matteo Donna
Negotiator
15 reviews

About Matteo Having relocated from Italy in 2012, Matteo has gained a wealth of knowledge and experience in South London’s ever changing market place. Originally from a strong sales background in his hometown of View full profile
Nicola Heard Nicola Heard
Director
0 reviews

About Nicola No description set View full profile
Gina  Begbie Gina Begbie
Property Manager
18 reviews

About Gina No description set View full profile
Stephen Banks Stephen Banks
Lettings Manager
14 reviews

About Stephen No description set View full profile
Erika Janosova Erika Janosova
6 reviews

About Erika No description set View full profile
Alex Smith Alex Smith
13 reviews

About Alex No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant Β£120 INC VAT
Guarantors Fee / (each guarantor) Β£75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) Β£96-126 INC VAT
Additional Occupant Fees Β£300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit Β£250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 9:16 AM 29/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 29/03/2017 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry