• Michael Petherbridge
    Michael Petherbridge
  • Paul Gibbens
    Paul Gibbens
  • Matteo Donna
    Matteo Donna
  • Nicola Heard
    Nicola Heard
  • Gina  Begbie
    Gina Begbie
  • Stephen Banks
    Stephen Banks
  • Erika Janosova
    Erika Janosova
  • Alex Smith
    Alex Smith
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
Oliver Jaques

229-231 Lower Road Surrey Quays, London
Greater London
SE16 2LW

0207 231 5050


Properties for sale
Properties for rent
Nov 21,2017
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'Happy Seller'
Nov 21,2017
0 people found
this helpful
Mike, Paul and Matteo were great. They delivered a rapid sale above our expectations on value. Further, Mike offered much ongoing advice on tactics both on our sale but also on the properties we were looking to buy in parallel. I consider the team trusted advisers....
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Comment on agent fees
Very pleased. We discussed a target price and agreed a ratchet around that. The team over-performed and I was happy to pay them well.
Was this helpful? Yes
Nov 15,2017
Minithumbup
Paul Gibbens
Michael Petherbridge
By: 'Surrey Quays FAN'
Nov 15,2017
0 people found
this helpful
Helpful from start to finish, I think we needed access 5 times, but each time was accommodated without fuss. As an experienced property investor working with good agents is really helpful for a smooth transaction. Paul and Michael are not good they are Excellent!!. I look forward to doing more transactions with them in the future...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 14,2017
Minithumbup
Michael Petherbridge
Matteo Donna
By: 'Kit'
Nov 14,2017
0 people found
this helpful
Great service and local knowledge of the market. The team were a great partner in every step in the sale of my property. Highly recommended....
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Comment on agent fees
In line with expectations
Was this helpful? Yes
Nov 13,2017
Minithumbup
Alex Smith
By: 'Mel&Oz'
Nov 13,2017
0 people found
this helpful
Alex was great,he explained our letting options clearly and provided us all the information we need to know with honesty. He was extremely responsive,he informed us in every step and helpful throughout the whole process. He was very respectful and he did his job properly We would highly recommend Alex as an agent to work with....
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Comment on agent fees
good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Matteo Donna
Michael Petherbridge
By: 'Shiri'
Nov 10,2017
0 people found
this helpful
As a first time buyer, I found the whole process very daunting - and this was made even worse by my very unhelpful solicitors. However, throughout the 4 months it took from offer to completion - Matteo and Michael were my rocks. They went out of their way to help and were incredibly friendly. They really went above and beyond!...
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Was this helpful? Yes
Nov 06,2017
Minithumbup
Stephen Banks
By: 'Ange and Daz'
Nov 06,2017
0 people found
this helpful
Steve was great, he explained my letting options clearly and provided me with very competitive fees. He was extremely responsive and helpful throughout the whole process. I would highly recommend Steve as an agent to work with....
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 24,2017
Minithumbup
Alex Smith
Stephen Banks
By: 'Chun'
Oct 24,2017
1 people found
this helpful
We give Alex five stars. He took us to view different places to give us more options, and handled everything smoothly and efficiently. He was also very patient to answer all our questions and explained a lot of details to us. It was a pleasure and I would recommend to rent with Oliver Jaques....
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Comment on agent fees
Agent fees are fair and transparent.
Was this helpful? Yes
Oct 18,2017
Minithumbup
By: 'Katarina'
Oct 18,2017
0 people found
this helpful
Great help. We moved in within 2 weeks and were in constant communication with the agent. All the paperwork went smoothly. Highly recommend to anyone!...
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Was this helpful? Yes
Oct 16,2017
Minithumbup
Paul Gibbens
Michael Petherbridge
By: 'VV'
Oct 16,2017
0 people found
this helpful
Great help from start til finish. Understanding, patience and ongoing communication throughout a 6 months stressful process. Could not recommend Michael's support high enough! And picking up my keys and given a gift :) Not a lot of agencies would do that! Thank you Both again and again!...
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Was this helpful? Yes
Sep 29,2017
Minithumbup
Paul Gibbens
By: 'Anna'
Sep 29,2017
0 people found
this helpful
Paul Gibbens is an excellent estate agent - he was a big help in our lengthy search for the right property and was always honest, patient and good humoured. Highly recommend!...
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Comment on agent fees
not applicable
Was this helpful? Yes
Sep 22,2017
Minithumbdown
Matteo Donna
By: 'Ed'
Sep 22,2017
0 people found
this helpful
Fantastic. Matteo is courteous, punctual and always does his utmost to answer any and all questions I have. Being an investor, I would not hesitate to recommend Matteo in all things related to property....
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Was this helpful? Yes
Sep 21,2017
Minithumbup
Matteo Donna
By: 'Yen'
Sep 21,2017
0 people found
this helpful
Matteo was a great agent from beginning to end. He showed me the right type of properties that made the whole process much simpler. Through the negotiation and conveyancing process, he was always prompt with responding to queries. Overall, it was a much better experience than I ever has with other property agents....
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Was this helpful? Yes
Sep 18,2017
Minithumbup
Gina Begbie
By: 'James Kalel'
Sep 18,2017
0 people found
this helpful
Gina is what i consider a professional agent and property manager, she understands her profession and always goes over and beyond to get the matter in question done....
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Comment on agent fees
I feel our portfolio is safe and well looked after under Oliver Jaques.
Was this helpful? Yes
Sep 13,2017
Minithumbup
Matteo Donna
By: 'Andreea'
Sep 13,2017
0 people found
this helpful
Matteo has been very helpful along the way. Although we did have a small problem with another deal that fell through, so we don't know if the owners changed their minds indeed or if we got gazumped last minute (this should really be made illegal and transparency increased a bit more!). Overall Matteo has been curteous, helpful and friendly, and he managed to help us buy a flat in the end. He was very responsive to emails and phone calls....
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Was this helpful? Yes
Sep 11,2017
Minithumbup
Alex Smith
By: 'Farid'
Sep 11,2017
0 people found
this helpful
C'ant thank Alex enough, did find me a propriety in a short time Would definitely recommend their services. Thank you so much Alex .......
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Comment on agent fees
good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Paul Gibbens
Michael Petherbridge
By: 'David Bryant'
Aug 30,2017
0 people found
this helpful
As usual, Oliver Jaques' sales team have provided a faultless and professional service. The sales details and photographs were excellent. We were advised on every viewing by text and email and often sent feedback. The final negotiated price was better than expected in this currently difficult market. And the perseverance and tenacity of Michael Petherbridge in particular got the sale across the line with the minimum of fuss or involvement from us. Overall 10/10!!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 29,2017
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'Neil'
Aug 29,2017
0 people found
this helpful
Michael, Paul and Matteo did a really good job in helping me to sell my flat in Surrey Quays and I would definitely recommend the OJ team to prospective sellers. They generated a very high number of viewings on my property (over 50 in total) and managed to secure another buyer when our original buyer dropped out. They managed the process well and were always available to take my call....
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Comment on agent fees
OJ offered to reduce their fees because they acted on the sale when I acquired the flat. They were competitive compared to other agents in the market, which is important in a tough market.
Was this helpful? Yes
Aug 17,2017
Minithumbup
Michael Petherbridge
By: 'Olivia'
Aug 17,2017
0 people found
this helpful
I'd like to thank Michael Petherbridge for his hard work in the past number of months. It's not the quickest transaction and had a number of difficulties to overcome, I appreciate his determination in completing this sale & purchase transaction and the fact he have gone extra mile in ensuring all parties getting the best out of the deal arrangement.£ I will not hesitate to recommend him and his agency to my friends who wish to buy or sell properties in Surrey Quays/Canada water area. ...
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Comment on agent fees
I am the buyer, did not pay any fee.
Was this helpful? Yes
Jun 02,2017
Minithumbup
Alex Smith
By: 'Vincent C.'
Jun 02,2017
0 people found
this helpful
Alex is a very nice guy. He has been very professional but also approachable during our tenancy. From negotiating the contract, putting us in contact with the landlord, giving us notice about viewings, to arranging the checkout, Alex has been very helpful and always had good communication with us. It's also great chatting with him whenever we meet in person. If I'd come back to London and need a flat, I would definitely go to Alex again....
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Was this helpful? Yes
Apr 07,2017
Minithumbup
Alex Smith
By: 'Mitchell'
Apr 07,2017
0 people found
this helpful
I recently moved from Canada and met Alex while looking for properties. Alex was a huge help with us moving in to our dream rental property. Great communication, response time and keeping us up to date with the process. Would definitely recommends Oliver Jaques but more specifically Alex. The process of moving countries was overwhelming and the thought of finding a nice flat/location was daunting. Alex made it simple. He is an honest and true salesperson. Highly recommend him to anyone!...
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Was this helpful? Yes
Apr 07,2017
Minithumbup
Alex Smith
Stephen Banks
By: 'James Gordon'
Apr 07,2017
0 people found
this helpful
Alex and Stephen have been a massive help with sorting out our new tenancy for us, they have been very quick, easy and helpful for getting things sorted. I would definitely come here again and go with Oliver Jaques. They are always in constant contact, keeping us updated with the process, which makes it a lot less stressful on us so things are going smoothly. Fees are cheap and competitive for the agents around here....
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Comment on agent fees
Great
Was this helpful? Yes
Apr 04,2017
Minithumbup
Alex Smith
By: 'Julia'
Apr 04,2017
0 people found
this helpful
Alex Smith was extremely helpful in this process of finding a flat. After we made our offer, he was constantly communicating with us updates and upcoming steps....
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Comment on agent fees
bad
Was this helpful? Yes
Mar 28,2017
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'Deirdre'
Mar 28,2017
0 people found
this helpful
Michael, Paul & Matteo were amazing! They held our hand through one failed sale and promptly found another buyer for our flat. They were always supportive and pragmatic and gave good, consistent, helpful advice. They were always available and managed the entire process from offer to completion, ensuring that both we and the vendor were constantly updated. Michael, through herculean effort, finally dragged everyone across the line to ensure we did not miss the agreed exchange date for our new...
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Comment on agent fees
No issues whatsoever with fees, very happy with the service and the fee agreement that allowed for higher and lower % fees depending on certain factors.
Was this helpful? Yes
Mar 23,2017
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'DAVID'
Mar 23,2017
0 people found
this helpful
On a recommendation from a neighbour I sold through them and found them straightforward, helpful, friendly, accessible and quick. They know the area, give good advice, found me a buyer very quickly and made sure the sale went through swiftly and without hitches. They also gave me good advice in the run up to the sale when I was considering whether to sell or rent my property and without any of the kind of pressures that some other agents put me under to go through them. A good reliable local es...
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Comment on agent fees
Nobody likes paying these of course, but they were competitive, with a small discount thrown in which I appreciate.
Was this helpful? Yes
Mar 20,2017
Minithumbup
By: 'F Rodriguez'
Mar 20,2017
0 people found
this helpful
Very friendly and professionals. We have sold and bought through them and the experience has been very very good. We tried once to save the money by going to an online service and gout our hands burned, Oliver jaques helped us out and sorted the mess out with no fuss and going well beyond their responsibilities. After the purchase, they have not been shy of giving advice and support....
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Comment on agent fees
We negotiated but worth every penny none the less.
Was this helpful? Yes
Feb 28,2017
Minithumbup
Matteo Donna
Michael Petherbridge
By: 'Alan'
Feb 28,2017
0 people found
this helpful
We recently bought a property through Oliver Jaques, and we have never been more impressed with an agency. Matteo was particularly dedicated to the cause, and helped us secure our dream home quickly and efficiently. Especially when compared to the agent we used to sell our old property, they are light years ahead. Michael was on top of the ball during the conveyancy process and knew what to do at each step, keeping the vendor informed and relaying feedback to us. We couldn't have found a better ...
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Michael Petherbridge
Matteo Donna
By: 'Herman'
Feb 28,2017
0 people found
this helpful
We were fortunate to arrange both our but and sell with Oliver Jaques, both Michael and Matteo and the rest of the Surrey Quays team were working hard to make our transaction happen. It was full of issues but in the end Michael kept things positive and supported us whole heartedly and in a professional manner....
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Comment on agent fees
The fees are in line with market rates and the team did work hard to make it happen.
Was this helpful? Yes
Jan 11,2017
Minithumbup
Paul Gibbens
By: 'NSM'
Jan 11,2017
0 people found
this helpful
We recently sold our property through Oliver Jaques and were extremely impressed with the service they provided us. Our agent Paul Gibbens was professional, straight talking and realistic in his advice to us and he always tried to go over and above to assist us where possible. Having had a bad experience with other agents in the past, we were pleasantly surprised at the job done by Oliver Jaques in comparison to perhaps more well known competitors in the market....
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Comment on agent fees
Agent fees were standard in comparison to others in market.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Paul Gibbens
Michael Petherbridge
By: 'SM'
Jan 09,2017
0 people found
this helpful
I bought and sold in Dec 2016 using Oliver Jaques and I was very impressed with the professionalism, speed, pro activeness to progress negotiations and resolve prospective sticking points in a very honest, transparent and pragmatic way. We agreed prices for both sale and purchase mid/end September and completed mid December. Overall, I was very pleased with the service and appreciated the support but also the friendly and accommodating approach that Michael, Paul and the team provided to allow...
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes
Dec 23,2016
Minithumbup
Michael Petherbridge
Paul Gibbens
By: 'Jon D'
Dec 23,2016
0 people found
this helpful
I recently purchased a buy-to-let property advertised by Oliver Jaques (December 2016). They offered an excellent service and maintained great communication with the seller at all times and offered regular updates. Paul & Michael were extremely friendly and professional. I'd highly recommend....
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Comment on agent fees
Not applicable as I was purchasing
Was this helpful? Yes
Areas covered
  • SE16
  • Surrey Quays, Rotherhithe
  • SE1
  • Bermondsey, Deptford
  • SE8
  • New Cross, Greenwich
  • SE14
  • SE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£235,000
  • Max: Β£3,500,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA NALS UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 4 26 8 39 0 20 0 2 3
Michael Petherbridge Michael Petherbridge
Branch Manager
50 reviews

About Michael No description set View full profile
Paul Gibbens Paul Gibbens
Senior Sales Negotiator
32 reviews

About Paul No description set View full profile
Matteo Donna Matteo Donna
Negotiator
13 reviews

About Matteo Having relocated from Italy in 2012, Matteo has gained a wealth of knowledge and experience in South London’s ever changing market place. Originally from a strong sales background in his hometown of View full profile
Nicola Heard Nicola Heard
Director
0 reviews

About Nicola No description set View full profile
Gina  Begbie Gina Begbie
Property Manager
10 reviews

About Gina No description set View full profile
Stephen Banks Stephen Banks
Lettings Manager
9 reviews

About Stephen No description set View full profile
Erika Janosova Erika Janosova
1 reviews

About Erika No description set View full profile
Alex Smith Alex Smith
8 reviews

About Alex No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant Β£120 INC VAT
Guarantors Fee / (each guarantor) Β£75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) Β£96-126 INC VAT
Additional Occupant Fees Β£300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit Β£250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 9:16 AM 29/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 29/03/2017 by allAgents

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