98% sales valuation accuracy
97% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!! Local ...
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Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!!
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £53,000 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 91 | 0 | 185 | 3 | 165 | 3 | 49 | 1 | 34 | 0 |
Areas covered
- LS7
- Chapel Allerton
- LS8
- Roundhay
- LS17
- Moortown
- LS6
- Meanwood
- LS16
- Far Headingley
- LS8
- Oakwood
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Feb 05,2020
Feb 05,2020
3
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Renewing my faith in letting agents.
After a bad experience elsewhere it's been wonderful to really have the house taken care of by Northwoods. They are been on it at all times, really easy to deal with and they have a list of contractors who ...
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Feb 01,2020
Feb 01,2020
1
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Good advertising and promotion of property, determined to get best sale price, reasonable communication. Easy for me to call in for updates....
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Jan 27,2020
Jan 27,2020
3
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Northwood provided excellent customer service and professional advice whilst mediating our house sale & purchase. From organising and running the open day to facilitating the house sale we felt that we were on point throughout the process and their very approachable team made the journey so ...
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Jan 27,2020
Jan 27,2020
3
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Northwood were excellent from the start and provided me with great advice throughout being a first time buyer. Every member of staff were always keen to help....
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Jan 16,2020
Jan 16,2020
5
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Really helpful - Hannah has been fab and very kindly answered my neverending stream of questions. They will always try and accommodate where possible which is much appreciated. Generally make the rental process very simple. Thanks!...
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Jan 10,2020
Jan 10,2020
3
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From valuation through to completion Northwood Chapel Allerton were very professional, gave exemplary service and brilliant at keeping us up to date with the latest progress of our sale.
I must give Tyler lots of credit for chasing everyone involved to ensure we got over ...
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Jan 07,2020
Jan 07,2020
6
people found
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this helpful
A huge thank you to Richard and Hannah for sorting my new boiler so quickly, speedy, friendly service. i would recommend Northwood again and again...
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Dec 19,2019
Dec 19,2019
3
people found
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this helpful
Northwood are a breath of fresh air when it comes to letting agents, offering great service and friendly guidance. There's no hassle or being messed around; very personable....
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Dec 14,2019
Dec 14,2019
3
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Northwood were fantastic throughout the purchase of our first home. Special thanks to Andy for his constant communication. The welcome gift was a really nice touch....
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Dec 11,2019
Dec 11,2019
4
people found
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this helpful
I have to admit that my previous experiences of estate agents have been pretty miserable and I used to hold the profession in fairly low esteem, but selling my house through Northwood in Leeds has changed all that. I have really appreciated the friendly and ...
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Nov 30,2019
Nov 30,2019
5
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Hanna has always been very helpful during out time as tenants. Would highly recommend using Northwood as an agent to friends and family....
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“We decided to use Northwoods because they were local and reassuring at the initial visit to our home.......”
Nov 25,2019
Nov 25,2019
2
people found
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this helpful
We decided to use Northwoods because they were the most clear in explaining how they would market our house, and they followed through doing exactly what they said they would do.
As is often the case, the process was at times frustrating but Andy at ...
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Nov 23,2019
Nov 23,2019
3
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The service I have received from Northwood has been brilliant. I have always felt that they were acting 100% on my behalf. Andy Leo has put up with my numerous questions and his team always responded as quickly as they could to all my enquires.
I ...
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Nov 13,2019
Nov 13,2019
5
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Northwood leeds have been our Landlord since 2015. There has never been an issue. Hannah Nota manages the property I live in and she is a wonderful agent. We have not have a great year but they have been very understanding with all our personal problems. ...
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Oct 25,2019
Oct 25,2019
2
people found
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My experience with Northwood so far has been excellent . All communications have been very clear from the onset .
I started off by meeting Nathan Manning the agent who showed me around the property. He was very knowledgeable and had a very friendly demeanour. It was ...
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Oct 04,2019
Oct 04,2019
5
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The team at Northwood Chapel Allerton we’re all extremely friendly and helpful. We had some problems with the property we rented however they responded to any of our concerns....
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Sep 13,2019
Sep 13,2019
6
people found
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During my tenancy Northwood have by far been the most efficient, friendly and productive letting agents to date. The service from start to finish has been unmatched. To all prospective tenants, be comforted that you're in good hands!
A special thanks to Hannah who always ...
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Sep 09,2019
Sep 09,2019
2
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I have used Northwood, Leeds both to let out and manage my property and then sell the property. Throughout the 5yrs I've been with them I have found them professional, courteous and above all else easy to work with. They have kept me well informed ...
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Sep 04,2019
Sep 04,2019
1
people found
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Northwood were really good, they fixed issues quickly and were very helpful. I particularly liked their online maintenance reporting system which meant that we could report anything 24/7 and not have to wait for Monday morning.
The contractors they sent round were always professional and careful ...
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Aug 29,2019
Aug 29,2019
2
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Northwood are very fast at responding, very helpful and friendly. We have had no problems. I would recommend them and would use them again....
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Aug 13,2019
Aug 13,2019
6
people found
this helpful
this helpful
A good letting agents. Easy to communicate with, fixed problems in the property quickly and smoothly and were overall fair....
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Jul 01,2019
Jul 01,2019
1
people found
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As both a purchaser / vendor I've dealt with some questionable estate agents in the past who've left me feeling very underwhelmed with the service I've been given but Abi / Northwood were great from the off. Both property viewings were great, Abi was very knowledgeable about ...
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Jun 24,2019
Jun 24,2019
1
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Recently sold my house with Northwood. Matthew was super helpful throughout and Abi was amazing with handling the actual sale....
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May 19,2019
May 19,2019
2
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Adam was professional through out the long purchase of our flat. He was always available to chat and was able to help when things went on longer than expected....
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Comment on agent fees
Fine for purchasing :)
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Apr 21,2019
Apr 21,2019
3
people found
this helpful
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Excellent service. Never had a single issue or problem. Confident they were looking after my property and keeping me informed...
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Comment on agent fees
Fees in line with the market and service provided.
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Mar 31,2019
Mar 31,2019
1
people found
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Northwood have provided an excellent service for me over the years. Adam managed the guaranteed rent scheme and ensured my property was well looked after. Abi managed the sale through to completion and really pushed to ensure everything was done in a timely manner. Thanks ...
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Mar 14,2019
Mar 14,2019
1
people found
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Great experience with Northwood who were extremely helpful throughout the process. Would definitely use in the future and recommend to friends and family....
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“Meeting both Tyler Thompson and Peter Allison during the process of renting a Northwood property...”
Mar 06,2019
Mar 06,2019
2
people found
this helpful
this helpful
When Peter met my wife and myself to view a property, he introduced himself to us. He was friendly and very knowledgeable about the property and conducted himself in a very professional manner.
Furthermore after meeting Tyler and a few more members of the team ...
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Comment on agent fees
Very good
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Feb 22,2019
Feb 22,2019
1
people found
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Abi & everyone in the Chapel Allerton branch have gone above & beyond expectations & been amazingly helpful in both managing the rental of my property & in successful sale. They have always been friendly, professional & efficient....
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Feb 20,2019
Feb 20,2019
1
people found
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Right from the get-go, from putting my house on the market through to completion yesterday, Matthew and Abi were very proactive and extremely supportive through all the ups and downs. They made everything really easy and were very good about keeping me in the loop, ...
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Good
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Adam
(111)
Andy
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Tyler Quinn
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Richard
(65)
Charlotte
(31)
Karen
Jade
Daniel
Peter
(17)
Nathan
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 9:06 AM 07/03/2019 by Peter Allison
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Best Estate Agent in LS7 
Best Estate Agent in LS7 
