98% sales valuation accuracy
97% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!! Local ...
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Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!!
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £53,000 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 91 | 0 | 185 | 3 | 165 | 3 | 49 | 1 | 34 | 0 |
Areas covered
- LS7
- Chapel Allerton
- LS8
- Roundhay
- LS17
- Moortown
- LS6
- Meanwood
- LS16
- Far Headingley
- LS8
- Oakwood
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 17,2024
Jan 17,2024
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Excellent service - highly recommended, couldn't have been more helpful....
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Jan 15,2024
Jan 15,2024
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Jade has been very helpful and proactive in helping us sort any issues in our tenancy so far. Daniel is also very friendly and has good customer service skills. I feel like the letting team at Northwood get the balance right of doing what’s ...
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Jan 13,2024
Jan 13,2024
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Wonderful renting experience with Daniel! He is so friendly, professional and responsible during the whole process. Replying to emails and phone calls very quickly. His working efficiency is highly respected. Daniel is the best property agent!...
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Jan 11,2024
Jan 11,2024
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Very prompt and crystal clear when it came to replying to our emails and helping us understand the processes....
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Jan 10,2024
Jan 10,2024
3
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Leeds - A great team!
The team at the Leeds Northwood branch have always been very quick to answer, email or calls, to fix any problems or answer queries over the 12 months of my tennancy. They have always been super friendly and helpful and even ...
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Dec 17,2023
Dec 17,2023
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from Richard who came to value the property, well informed of what was happening round and about the area, to Karen in the office, all were really helpful and informative to the process of selling the property. a calming influence on a 77year old out ...
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Dec 05,2023
Dec 05,2023
2
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We rented with Northwood for two years before buying our own home and were very impressed with their service. Always responsive very quickly to any needs and always reasonable. We'd definitely recommend. Jade and Adam in the Leeds Chapel Allerton office were great at handling ...
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Nov 27,2023
Nov 27,2023
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I have had many dealings with Karen Jakubovic at Northwoods with regards her being the Sales Coordinator for a number of my clients sales. Karen is really friendly, efficient and is never afraid to go that extra mile to assist with a matter completing as ...
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Nov 27,2023
Nov 27,2023
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From start to finish Northwood's service has been great!
Once the sale was agreed the staff were 'on it'!
Highly recommend...
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Nov 24,2023
Nov 24,2023
2
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Northwood have been really helpful and wonderful whilst I was buying a property with them. My estate agent was Charlotte, and she was very proactive and very helpful in helping me with the process, and also ensuring everything is done smoothly and as quickly as ...
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Nov 17,2023
Nov 17,2023
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Excellent service from Jade property Agent. Professional, responsible and knowledgeable....
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Nov 17,2023
Nov 17,2023
3
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Very happy with the service
Very approachable and always quick to respond to repairs...
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Nov 14,2023
Nov 14,2023
1
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The process for buying the house inasmuch as when viewings would take place and when offers would be accepted/considered was really clear. Communication at all points was excellent and thanks to Karen for rapidly sorting out a small hitch on the day of completion....
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Nov 10,2023
Nov 10,2023
1
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We bought our first house through Northwood Leeds & were really impressed with their service. Adam showed us round the house and was very personable and honest. After agreeing a sale, Charlotte Ford took on our case as Sales Progressor, and I cannot praise her enough. ...
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Nov 04,2023
Nov 04,2023
1
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Jade and Daniel were fantastic. They are extremely responsive to emails (replying within the hour!!), diligent with queries, and made the process of moving as seamless as possible. They provided a thorough inventory and lots of helpful detail about the moving process and any requirements. ...
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Nov 01,2023
Nov 01,2023
1
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House sale handled from beginning to end exceptionally well. Knowledge of the market, marketing of the property, advertising, viewings, negotiations, client communications, liaising with all parties throughout truly excellent....
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Oct 16,2023
Oct 16,2023
1
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Excellent service I have sold several properties with Adam,Karen & the team. First class service. They really do look after their customers 10 out of 10...
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Oct 16,2023
Oct 16,2023
1
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Excellent service throughout Northwood for what proved to be quite a challenging sale, thanks to all the team at Northwood but a special thank you goes to Karen who constantly kept me in touch with with the latest progress & always acted in a kind & friendly ...
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Oct 14,2023
Oct 14,2023
1
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Everything from start to finish was so seamless and I was kept in the loop all the way through. Really happy with all services received especially from Karen who was a huge support all the way through and always responded to emails as soon as ...
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Oct 04,2023
Oct 04,2023
1
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Excellent Support. One of the best agencies that i came through. The support they provided through out the stay. I would definitely recommend the agency for any one who is looking for a property to stay or buy.
I need to mention couple of members ...
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Aug 31,2023
Aug 31,2023
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My experience renting with Northwood (Leeds) has been truly exceptional, thanks to their remarkable staff. Daniel and the entire team exhibited the utmost professionalism, warmth, and readiness to provide valuable guidance. Their prompt responsiveness to inquiries and helpful attitude significantly eased our move-in process. Northwood (...
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Aug 31,2023
Aug 31,2023
1
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I had an outstanding experience with the letting agent Daniel. His professionalism was evident throughout the process, from initial inquiries to finalizing the lease. The agent's prompt communication and attention to detail made renting a seamless and enjoyable process. Thank you...
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Aug 14,2023
Aug 14,2023
1
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Thank you to all the team at Northwood. We were so happy with the service we received when selling our home. I wouldn’t think twice about using there services again. I highly recommend them. They were always very quick at answering questions/concerns and ...
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Aug 13,2023
Aug 13,2023
1
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I bought and sold my home with Northwood. Their professionalism, knowledge, and ability to help me with the buying and selling process made it easier for me to endure. I appreciated the process and the way they made me feel like I was a part ...
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Aug 10,2023
Aug 10,2023
1
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Northwoods were fantastic throughout our house sale. Very thorough valuation and advice when they first came out. They secured an amazing amount of viewings which were carried out very professionally and we had multiple offers on the house.
However they really shined when it came ...
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Aug 04,2023
Aug 04,2023
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Responsibility and quick handling of all enquiries. I am very satisfied with their attitude....
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Aug 04,2023
Aug 04,2023
1
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I am a tenant and so far the renting process was fast and efficient. Andy was great and quick in answering all my emails. Thank you for the help Andy!...
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Aug 03,2023
Aug 03,2023
2
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We contacted Richard because we had a challenging home to sell. Its many unique features did not deter him from taking on our project. He listened to our concerns and understood that it would take a partnership to sell our property. We valued his experience, ...
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Jul 31,2023
Jul 31,2023
1
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I was a tenant for 6 years with Northwood, Leeds. They responded quickly and politely to any requests I had in that time. It was an old flat so things would go wrong from time to time but they always dealt with problems promptly and I ...
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Jul 28,2023
Jul 28,2023
1
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Working with Northwood (Leeds) have been fantastic with amazing staffs. Daniel, Andre and whole teams were so professional, friendly, helpful and always available to offer useful advise. Always prompt in responding to questions. They made our move in stress free. I feel confident working with ...
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Adam
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Andy
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Tyler Quinn
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Richard
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Charlotte
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Karen
Jade
Daniel
Peter
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Nathan
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 9:06 AM 07/03/2019 by Peter Allison
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Best Estate Agent in LS7 
Best Estate Agent in LS7 
