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Martin & Co

67 High Street Chatham, Medway
Kent
ME4 4EE

01634 838700

Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
We needed to find somewhere to rent urgently and out of all the letting agents we contacted they were one of the few who actually took the time to get back to us. However they were the only ones who were helpful enough to take things further. All contact with them was dealt with in a very professional and friendly manner. Any problems that we encountered were dealt with there and then. When we needed to visit their office you could not have wished to be greeted by a more friendly staff. Lyn and ...
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Comment on agent fees
I'm not familiar with other agents fees so I assume that they're in line with other agents charges. I do feel that with the way our case was handled that we got very good value for money.
Was this helpful? Yes
Mar 09,2017
Minithumbdown
By:
Mar 09,2017
0 people found
this helpful
They are very nice to get you in letting, but after that it's a nightmare to get service and when you make a complaint, some of the staff are arrogant, rude and condescending! They say leave if you are not happy. You are hassled for routine inspection, but service and repairs are not given same attention. Tenants don't have any rights as the Company are there for the landlords only....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
Excellent service. Staff at the Chatham branch where very good. We had some problems through our application but they managed to get things sorted. Will definitely use them again...
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Sep 26,2015
Minithumbdown
By:
Sep 26,2015
0 people found
this helpful
I signed a contract with Martin & Co to find tenants for my property. Initially they advertised the property and had some viewings. They said no one wanted to rent the property. They then removed the property from all internet marketing without telling me and without any good reason. I had to find another letting agent. I wasted time with Martin & Co - time that lost me potential rental income. I would not recommend Martin & Co....
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Jul 12,2012
Minithumbdown
By:
Jul 12,2012
3 people found
this helpful
Firstly the main major issue is the poor communication between the tenants and the company. The staff are rude arrogant and as soon as they have obtained your money (deposit) they don't like to deal with you. If you challenge anything which they have said they become defensive. They promise to rectify faults with the property this includes certain health and safety precautions such as fire alarms and fire doors, then they don't get around to doing any changes and say back if you don't like what ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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Sandra  - upload your photo Sandra
2 reviews

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Awards won by Martin & Co, Medway ME4 4EE

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