Martin & Co
Medway, ME1
3.8/5, 13 reviews
69% recommended
67% sales valuation accuracy
89% sales fee satisfaction
67% lettings valuation accuracy
83% lettings fee satisfaction



Property Features


“They are very nice to get you in letting, but ......”

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Mar 09,2017
Minithumbdown
By: 'Carol'
Mar 09,2017
5 people found
this helpful
They are very nice to get you in letting, but after that it's a nightmare to get service and when you make a complaint, some of the staff are arrogant, rude and condescending! They say leave if you are not happy. You are hassled for routine inspection, but service and repairs are not given same attention. Tenants don't have any rights as the Company are there for the landlords only.
Comment on agent fees
Not applicable
Was this helpful? Yes
By: Martin & Co
Mar 28, 2017
We are sorry you are unhappy with our service. Please could you get in contact with the office so that we can discuss your concerns as we do not have a record of Carol living in DA11 with that rental amount. Many thanks.

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Opening Hours
Address

Martin & Co
161 High Street
Rochester,Medway
Kent
ME1 1EH
01634 838700

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 89% £0 £0
Lettings 67% 83% £525 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 6 3 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“As current tenant of a Martin&Co property , I......”

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May 16,2023
Minithumbdown
By: 'Mother of Two'
May 16,2023
1 people found
this helpful
As current tenant of a Martin&Co property , I have been threatened, harassed and bullied. They are not afraid to shake your down for coins, invade your property whenever they feel like it and take as long as possible in arranging maintenance for the property ...
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“Letting my property...”

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Nov 21,2019
Minithumbup
Sandra
By: 'Paul'
Nov 21,2019
0 people found
this helpful
In my first meeting with Sandra,regarding the management of my property,I could see that this was a professional well run firm. This was my first property to let out,and Sandra was very helpful to guide me through the process from the start,...
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“Never have I met such helpful, friendly and p......”

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Oct 28,2019
Minithumbup
Coral
By: 'Sarah'
Oct 28,2019
0 people found
this helpful
Never have I met such helpful, friendly and pro-active agents. I have met some who are mediocre and others who are downright dreadful. Martin & Co (Medway) are a breath of fresh air and I swear I will never use another agent as long as I ...
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Was this helpful? Yes

“Beyond happy!...”

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Nov 02,2018
Minithumbup
Lacy
By: 'Kerry'
Nov 02,2018
0 people found
this helpful
After months of looking at grotty places through other agents, I turned up to a property as arranged with Sandra. As soon as I walked in, I was happy. By the time I'd finished viewing, I was in love with the house and told Sandra ...
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Comment on agent fees
Agents fees where lower than the other agents I enquired with
Was this helpful? Yes
By: Dawn Hewett
Mar 04, 2019
View all comments (1)
Thank you Kerry and Calli-Mae. We are so pleased your move went well. The team here love to ensure moving to a new home is as stress free as possible. We all wish you luck ...

“Amazing service...”

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Apr 15,2018
Minithumbup
Chris
By: 'Ms'
Apr 15,2018
0 people found
this helpful
Chris and Sandra at Martin &Co in Chatham was simply wonderful. From start to finish Chris kept me informed very regularly as to what was going on. I met him twice and what a delight. Chris has impeccable manners, he is approachable and easily contactable ...
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Comment on agent fees
Good
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“I was looking for a property in a specific area. ......”

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Feb 18,2018
Minithumbup
Sandra
By: 'Eric'
Feb 18,2018
0 people found
this helpful
I was looking for a property in a specific area. Sandra pulled out all of the stops and found me the perfect property. I am now in and settled. The service from the company was outstanding Thanks for making this easy for me Eric...
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Comment on agent fees
Overall the fees paid were in line with what I would expect for the service provided
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“Martin and co is very helpful to me in my ......”

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Nov 10,2017
Minithumbup
Sandra
By: 'Mary'
Nov 10,2017
0 people found
this helpful
Martin and co is very helpful to me in my first day of looking for a property until we get in to the property. I'm so lucky that my agent is very helpful in all aspects. I would definitely recommend this company. Amazing company and ...
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“I let my flat through Martin @ Co., and always find ......”

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Apr 11,2017
Minithumbup
Sandra
By: 'Miss'
Apr 11,2017
1 people found
this helpful
I let my flat through Martin @ Co., and always find them very helpful and professional. Sandra found me new tenants immediately, and they moved in without and fuss or problems. A great service, I would highly recommend them!...
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Comment on agent fees
Very Competitive
Was this helpful? Yes

“We needed to find somewhere to rent urgently and out ......”

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Mar 27,2017
Minithumbup
Sandra
By: 'Terry'
Mar 27,2017
1 people found
this helpful
We needed to find somewhere to rent urgently and out of all the letting agents we contacted they were one of the few who actually took the time to get back to us. However they were the only ones who were helpful enough to take ...
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Comment on agent fees
I'm not familiar with other agents fees so I assume that they're in line with other agents charges. I do feel that with the way our case was handled that we got very good value for money.
Was this helpful? Yes

“They are very nice to get you in letting, but ......”

Share on :
Mar 09,2017
Minithumbdown
By: 'Carol'
Mar 09,2017
5 people found
this helpful
They are very nice to get you in letting, but after that it's a nightmare to get service and when you make a complaint, some of the staff are arrogant, rude and condescending! They say leave if you are not happy. You are hassled for ...
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes
By: Martin & Co
Mar 28, 2017
View all comments (1)
We are sorry you are unhappy with our service. Please could you get in contact with the office so that we can discuss your concerns as we do not have a record of Carol living in DA11 with that rental amount. Many thanks. ...

“Excellent service. Staff at the Chatham branch where very good. ......”

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Feb 13,2017
Minithumbup
Sandra
By: 'Andrew'
Feb 13,2017
1 people found
this helpful
Excellent service. Staff at the Chatham branch where very good. We had some problems through our application but they managed to get things sorted. Will definitely use them again...
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“I signed a contract with Martin & Co to find tenants ......”

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Sep 26,2015
Minithumbdown
By: 'Poorlandlord'
Sep 26,2015
0 people found
this helpful
I signed a contract with Martin & Co to find tenants for my property. Initially they advertised the property and had some viewings. They said no one wanted to rent the property. They then removed the property from all internet marketing without telling me and without ...
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“Firstly the main major issue is the poor communication between ......”

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Jul 12,2012
Minithumbdown
By: 'James'
Jul 12,2012
6 people found
this helpful
Firstly the main major issue is the poor communication between the tenants and the company. The staff are rude arrogant and as soon as they have obtained your money (deposit) they don't like to deal with you. If you challenge anything which they have said ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Medway ME1 1EH



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