By : 'Mother' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : No Postcode : ME5
16 May 2023
People found this helpful1
As current tenant of a Martin&Co property , I have been threatened, harassed and bullied. They are not afraid to shake your down for coins, invade your property whenever they feel like it and take as long as possible in arranging maintenance for the property I pay monthly and on time for.... Read Full Review
Services : Letting( As a Tenant )Date: 16th May 2023
As current tenant of a Martin&Co property , I have been threatened, harassed and bullied. They are not afraid to shake your down for coins, invade your property whenever they feel like it and take as long as possible in arranging maintenance for the property I pay monthly and on time for. Their staff practice is based on fascists principles, where they continuously play around with “legalities” with what they can get away with. Fouls conducts. I plan on reporting them to Ombudsman as soon as my intended tenancy comes to an end. Shameful letting agents. Avoid them at all costs.
This is regarding the Martin&co in Rochester, which is conveniently NOT on the list of offices to highlight for the review.
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Letting my ...
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5 Star Review
Sandra
By : 'Paul' Services : Letting( Property Management ) Rent PCM : £875 Would you recommend ? : Yes Postcode : ME5
21 Nov 2019
People found this helpful0
In my first meeting with Sandra,regarding the management of my property,I could see that this was a professional well run firm.
This was my first property to let out,and Sandra was very helpful to guide me through the process from the start,until the property was successfully let,just two weeks... Read Full Review
Services : Letting( Property Management )Date: 21st Nov 2019
In my first meeting with Sandra,regarding the management of my property,I could see that this was a professional well run firm. This was my first property to let out,and Sandra was very helpful to guide me through the process from the start,until the property was successfully let,just two weeks later. Many thanks
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Never have I met such ...
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5 Star Review
Coral
By : 'Sarah' Services : Letting( As a Tenant ) Rent PCM : £525 Would you recommend ? : Yes Postcode : ME4
28 Oct 2019
People found this helpful0
Never have I met such helpful, friendly and pro-active agents. I have met some who are mediocre and others who are downright dreadful. Martin & Co (Medway) are a breath of fresh air and I swear I will never use another agent as long as I... Read Full Review
Services : Letting( As a Tenant )Date: 28th Oct 2019
Never have I met such helpful, friendly and pro-active agents. I have met some who are mediocre and others who are downright dreadful. Martin & Co (Medway) are a breath of fresh air and I swear I will never use another agent as long as I live
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Beyond ...
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5 Star Review
Lacy
By : 'Kerry' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : ME4
2 Nov 2018
People found this helpful0
After months of looking at grotty places through other agents, I turned up to a property as arranged with Sandra. As soon as I walked in, I was happy. By the time I'd finished viewing, I was in love with the house and told Sandra how much I wanted it. I had a couple of issues that we would... Read Full Review
Comments on Agent Fees
Agents fees where lower than the other agents I enquired with
Services : Letting( As a Tenant )Date: 2nd Nov 2018
After months of looking at grotty places through other agents, I turned up to a property as arranged with Sandra. As soon as I walked in, I was happy. By the time I'd finished viewing, I was in love with the house and told Sandra how much I wanted it. I had a couple of issues that we would have to find a way around. Sandra worked tirelessly to do it and this week I collected my keys. Lacy, dealt with all the administration side of it with regards to my reference checks and has been an absolute star. I called the day after and notified them or a problem with one of the windows. Someone out within 48 hours to sort the problem. I can't recommend them highly enough. Absolutely wonderful team
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Thank you Kerry and Calli-Mae. We are so pleased your move went well.
The team here love to ensure moving to a new home is as stress free as possible.
We all wish you...
Amazing ...
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5 Star Review
Chris
Sandra
By : 'Ms' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : ME4
15 Apr 2018
People found this helpful0
Chris and Sandra at Martin &Co in Chatham was simply wonderful. From start to finish Chris kept me informed very regularly as to what was going on. I met him twice and what a delight. Chris has impeccable manners, he is approachable and easily contactable and made the process stress free. He... Read Full Review
Services : Letting( As a Owner )Date: 14th Apr 2018
Chris and Sandra at Martin &Co in Chatham was simply wonderful. From start to finish Chris kept me informed very regularly as to what was going on. I met him twice and what a delight. Chris has impeccable manners, he is approachable and easily contactable and made the process stress free. He was professional throughout and he got me a rental price for my property that I wanted. I couldn't ask for better. In short he is a fantastic estate agent and I would definitely use Martin & Co again as a result. Thank you to Martin & Co and thank you for having such a wonderful team working together. Very happy indeed.
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I was looking for a property ...
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5 Star Review
Sandra
By : 'Eric' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : ME12
18 Feb 2018
People found this helpful0
I was looking for a property in a specific area. Sandra pulled out all of the stops and found me the perfect property. I am now in and settled. The service from the company was outstanding
Thanks for making this easy for... Read Full Review
Comments on Agent Fees
Overall the fees paid were in line with what I would expect for the service provided
Services : Letting( As a Tenant )Date: 18th Feb 2018
I was looking for a property in a specific area. Sandra pulled out all of the stops and found me the perfect property. I am now in and settled. The service from the company was outstanding
Thanks for making this easy for me
Eric
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Martin and co is very helpful ...
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5 Star Review
Sandra
By : 'Mary' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : ME7
10 Nov 2017
People found this helpful0
Martin and co is very helpful to me in my first day of looking for a property until we get in to the property. I'm so lucky that my agent is very helpful in all aspects. I would definitely recommend this company. Amazing company and very reliable and most of all 5 star for all the... Read Full Review
Services : Letting( As a Tenant )Date: 10th Nov 2017
Martin and co is very helpful to me in my first day of looking for a property until we get in to the property. I'm so lucky that my agent is very helpful in all aspects. I would definitely recommend this company. Amazing company and very reliable and most of all 5 star for all the staff.
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I let my flat through Martin ...
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5 Star Review
Sandra
By : 'Miss' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : ME2
11 Apr 2017
People found this helpful1
I let my flat through Martin @ Co., and always find them very helpful and professional.
Sandra found me new tenants immediately, and they moved in without and fuss or problems.
A great service, I would highly recommend... Read Full Review
Services : Letting( As a Owner )Date: 10th Apr 2017
I let my flat through Martin @ Co., and always find them very helpful and professional. Sandra found me new tenants immediately, and they moved in without and fuss or problems. A great service, I would highly recommend them!
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We needed to find somewhere ...
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Sandra
By : 'Terry' Services : Letting( As a Tenant ) Rent PCM : £775 Would you recommend ? : Yes Postcode : ME7
27 Mar 2017
People found this helpful1
We needed to find somewhere to rent urgently and out of all the letting agents we contacted they were one of the few who actually took the time to get back to us. However they were the only ones who were helpful enough to take things further. All contact with them was dealt with in a very... Read Full Review
Comments on Agent Fees
I'm not familiar with other agents fees so I assume that they're in line with other agents charges. I do feel that with the way our case was handled that we got very good value for money.
Services : Letting( As a Tenant )Date: 26th Mar 2017
We needed to find somewhere to rent urgently and out of all the letting agents we contacted they were one of the few who actually took the time to get back to us. However they were the only ones who were helpful enough to take things further. All contact with them was dealt with in a very professional and friendly manner. Any problems that we encountered were dealt with there and then. When we needed to visit their office you could not have wished to be greeted by a more friendly staff. Lyn and the rest of the team were amazing but I must say that Sandra was absolutely brilliant and we can't thank her enough. If you're looking to rent anywhere in Medway you simply must start with them.
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They are very nice to get you ...
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1 Star Review
By : 'Carol' Services : Letting( As a Tenant ) Rent PCM : £850 Would you recommend ? : No Postcode : DA11
9 Mar 2017
People found this helpful5
They are very nice to get you in letting, but after that it's a nightmare to get service and when you make a complaint, some of the staff are arrogant, rude and condescending! They say leave if you are not happy. You are hassled for routine inspection, but service and repairs are not given same... Read Full Review
Services : Letting( As a Tenant )Date: 9th Mar 2017
They are very nice to get you in letting, but after that it's a nightmare to get service and when you make a complaint, some of the staff are arrogant, rude and condescending! They say leave if you are not happy. You are hassled for routine inspection, but service and repairs are not given same attention. Tenants don't have any rights as the Company are there for the landlords only.
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We are sorry you are unhappy with our service. Please could you get in contact with the office so that we can discuss your concerns as we do not have a record of Carol living in DA11 with that...
Excellent service. Staff at ...
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5 Star Review
Sandra
By : 'Andrew' Services : Letting( As a Tenant ) Rent PCM : £895 Would you recommend ? : Yes Postcode : ME5
13 Feb 2017
People found this helpful1
Excellent service. Staff at the Chatham branch where very good. We had some problems through our application but they managed to get things sorted. Will definitely use them... Read Full Review
Services : Letting( As a Tenant )Date: 13th Feb 2017
Excellent service. Staff at the Chatham branch where very good. We had some problems through our application but they managed to get things sorted. Will definitely use them again
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I signed a contract with ...
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1 Star Review
By : 'Poorlandlord' Services : Letting( As a Owner ) Rent PCM : £825 Would you recommend ? : No Postcode : ME5
26 Sept 2015
People found this helpful0
I signed a contract with Martin & Co to find tenants for my property. Initially they advertised the property and had some viewings. They said no one wanted to rent the property. They then removed the property from all internet marketing without telling me and without any good reason. I had... Read Full Review
Services : Letting( As a Owner )Date: 25th Sep 2015
I signed a contract with Martin & Co to find tenants for my property. Initially they advertised the property and had some viewings. They said no one wanted to rent the property. They then removed the property from all internet marketing without telling me and without any good reason. I had to find another letting agent. I wasted time with Martin & Co - time that lost me potential rental income. I would not recommend Martin & Co.
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Firstly the main major issue ...
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1 Star Review
By : 'James' Services : Letting( As a Tenant ) Would you recommend ? : No
12 Jul 2012
People found this helpful6
Firstly the main major issue is the poor communication between the tenants and the company. The staff are rude arrogant and as soon as they have obtained your money (deposit) they don't like to deal with you. If you challenge anything which they have said they become defensive. They promise to... Read Full Review
Services : Letting( As a Tenant )Date: 11th Jul 2012
Firstly the main major issue is the poor communication between the tenants and the company. The staff are rude arrogant and as soon as they have obtained your money (deposit) they don't like to deal with you. If you challenge anything which they have said they become defensive. They promise to rectify faults with the property this includes certain health and safety precautions such as fire alarms and fire doors, then they don't get around to doing any changes and say back if you don't like what we are doing then just leave.
The real issue is when they say they cant contact the landlord, they are telling lies as they cant be bothered to carry out any changes.
AVOID MARTIN & CO!
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