100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
Whether a landlord or a tenant there are many reasons why you should choose to use Mann but here are just a few; * Branch Network - our network of over 110 branches extends from the Isle of Wight to Scotland delivering a standard of service we believe is efficient and effective ...
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Whether a landlord or a tenant there are many reasons why you should choose to use Mann but here are just a few; * Branch Network - our network of over 110 branches extends from the Isle of Wight to Scotland delivering a standard of service we believe is efficient and effective to satisfy your letting needs. * Applicants – over 2000 applicants a week choose to register their letting needs with us allowing Mann to select the right tenant for you. * Staff – Mann’s staff are trained in all aspects of the lettings business. Our experience and knowledge would be difficult to match and we pride ourselves on the number of staff that have passed the ARLA (Association of Residential Letting Agents) Stage One competency test. * Advertising – not only advertising on the web Mann advertises in over 100 local publications to maintain maximum interest in our client’s properties whilst vacant and to minimise the periods when rent is not being paid. * Company Contacts – we deal on a daily basis with national and international companies who are moving staff around the globe and throughout the UK to secure the very best tenants for our clients. * Local Contacts – through our branch network we have developed excellent contacts with local employers, investors and landlords that prove invaluable when searching for the right tenant.
Latest Reviews
18th Sep 2024
reviewed by 'Ivan'
27th Apr 2021
reviewed by 'Juliet'
24th Mar 2020
reviewed by 'Eduard'
20th Mar 2020
reviewed by 'shin'
30th Jul 2019
reviewed by 'Csilla'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £397,000 | £510,000 |
| Lettings | 90% | 88% | £425 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 0 | 27 | 1 | 6 | 0 | 6 | 0 | 5 | 2 |
Areas covered
- SE6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Sep 18,2024
Sep 18,2024
0
people found
this helpful
this helpful
Please avoid they are only a total waste of time
I was interested in 2 property than they only push cash buyer and no mortgage or finance… but every day more than 6 different company call me because they he agency Mann ask them How much I ...
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Apr 27,2021
Apr 27,2021
0
people found
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Mann staff in catford are very accomodating and friendly .they try to make sure their tenant needs are meet in time. The go extra miles to bridge the gap between landlords and tenants.( customers satisfaction is fully meet)...
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Mar 24,2020
Mar 24,2020
0
people found
this helpful
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I have property agent experience from overseas and I know the standards of few different countries in that trade. The British property business, as general, doesn't have the best standard.
In UK I have being in few different property agencies and in two other branches ...
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Mar 20,2020
Mar 20,2020
0
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Ravinna of mann, Rushey green branch was pleasant, very helpful with my enquiries and application in renting. And when the landlord pulled out last minute due to self isolation caused by the virus pandemic, she acted quickly,decisively and with concern,due care of my ...
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Jul 30,2019
Jul 30,2019
0
people found
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Our letting agent was Matthew and he made the process smooth from viewing to moving in. He also made it possible for us to move in on the same day the previous tenants moved out.
We also dealt with Katie, she is extremely helpful and ...
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Apr 29,2019
Apr 29,2019
0
people found
this helpful
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Willing to help people
Responsible people
Communicative persons
All done following what we was discussed
Always asking me if there is doubt on the process...
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Comment on agent fees
It could have been lower
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Mar 10,2019
Mar 10,2019
1
people found
this helpful
this helpful
Had a mix up in the address on the tenancy agreement and had to resolve it urgently. Was highly impressed with the way Katie handled it very professionally, delivering it days ahead of the time promised. She has always returned calls and deliver on her ...
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Comment on agent fees
The fee is very reasonable
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Oct 22,2018
Oct 22,2018
0
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Mann worked hard to sell my property they were very professional, kept me updated and help me through a very stressful time, I would use them again,...
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Comment on agent fees
I was please with the level of fee
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Sep 06,2018
Sep 06,2018
0
people found
this helpful
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I was in the property for two years and have always had pleasant interactions with the staff.
Both Katie and Scott have been extremely helpful even assisting me in looking for a new flat when I was ready to move out.
Thanks again for all ...
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Jul 12,2018
Jul 12,2018
0
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i would like to thank tia and katie for making my move absolutely stress free.i arrived late for the viewing and was greeted by tia with a smile.katie as delt with most of the admin work and anytime ive spoken to her its ...
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Comment on agent fees
the fees they charge are good.
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Jul 03,2018
Jul 03,2018
0
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Just want to say thank you to the Catford branch for helping me find a property, me and my wife are very grateful and will definitely be coming back, hopefully to buy next time!...
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Comment on agent fees
Good
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Yes
Jul 02,2018
Jul 02,2018
0
people found
this helpful
this helpful
Scott and Katie are a great team working with me together to fill rooms in my property.
They give clear advice, honest feedback and market assessment and are responsive in their communications...
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Comment on agent fees
The agent fees are in line with market
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Feb 01,2018
Feb 01,2018
1
people found
this helpful
this helpful
Josh was a lovely young man who conducted a viewing for my husband and I. It's refreshing to see such a young man with great attitude to customer service. If only all our other viewing could be as positive, friendly and professional. I have used ...
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Comment on agent fees
Very Good
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Yes
Jan 29,2018
Jan 29,2018
1
people found
this helpful
this helpful
The staff was really friendly and looked after us, ensured we moved on time and was available to help us with any questions....
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Comment on agent fees
I think the overall price any lettings company charges for fees is ridiculous, but this agency seems to be in line with the prices others charge
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Dec 29,2017
Dec 29,2017
1
people found
this helpful
this helpful
Scott and Katie managed my recent roperty letting and found me wonderful new tenants within a month of the previous tenants leaving. Scott was very responsive, kept me informed throughout the search. Katie was brilliant and getting all the paperwork completed and my tenants moved ...
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Comment on agent fees
Market competitive and backed by a brilliant customer service from the team.
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Yes
Nov 30,2017
Nov 30,2017
1
people found
this helpful
this helpful
Gladys was extremely helpful and professional in processing my two remortgages. She went above and beyond. I can't thank her enough for everything. I'm so happy and proud to have Countrywide and Gladys to be my mortgage broker....
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Comment on agent fees
I have a lifetime fee so I paid no fees for my remortgages
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Nov 11,2017
Nov 11,2017
0
people found
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I found my Experience to be very pleasant, Scott felt he would be able to find tenants within the month and was true to his word. Katie was quick and efficient with all the paper work and extremely helpful with any questions I had....
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Comment on agent fees
Good
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Yes
Nov 07,2017
Nov 07,2017
1
people found
this helpful
this helpful
Katie Wells and Scott Matthews made our lives so much easier when we decided to rent one of their properties. They provided an extremely professional service with no hassle, everything was clear from the beginning until the very end. Their work and attitude are admirable, ...
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Oct 24,2017
Oct 24,2017
1
people found
this helpful
this helpful
Gladys Onanaye has been very helpful to me. Firstly, she secured a mortagage for me over 2 years ago which was not an easy task as I had a limited income and am of mature age. Gladys persisted in helping me find a lender and a ...
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Comment on agent fees
Very reasonable fees considering the amount of time and effort needed to complete the transaction.
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Oct 10,2017
Oct 10,2017
1
people found
this helpful
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My property in London have been managed by Mann Catford for over 2 years now. I'm really happy with their service. They are really communicating with me on every matters and are very helpful.They are also very quick at finding new tenants and at making ...
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Comment on agent fees
Great fees, as I'm leaving abroad I need a full management service and I'm very please with Mann's fees.
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Oct 05,2017
Oct 05,2017
0
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GLADYS listens carefully to our requirements and work with us to get the best mortgage we need. Her approach was professional through the period.
I was able to ring her anytime to ask for questions and she take time to explain and answer all my ...
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Comment on agent fees
Excellent service
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Yes
Oct 05,2017
Oct 05,2017
0
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Gladys works hard and tries all her best for her client. Most of the time we experience unpleasant situation from lenders' solicitors (twice for me) but Gladys approached boldly with all she can do....
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Comment on agent fees
Good
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Yes
Oct 02,2017
Oct 02,2017
1
people found
this helpful
this helpful
In the period of two weeks leading to our tenancy agreement, many mistakes occurred, starting with an inaccurate ad where redecorating of the flat was promised. When ask about it the agency said they used an old template which didn't reflect the actual offer.
Another ...
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Comment on agent fees
Too expensive for the service received.
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Sep 29,2017
Sep 29,2017
0
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I have found Scott to be helpful, polite friendly and very efficient when dealing with the rental of my flat. His prompt responses to my emails and calls is reassuring.....
Much appreciated...
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Comment on agent fees
Reasonable
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Sep 27,2017
Sep 27,2017
0
people found
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Hello Rachel,
Thanks for your help in my move, you helped to make the process a lot smoother than it could have turned out to be.
Appreciate the prompt follow-up to my queries....
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Sep 22,2017
Sep 22,2017
0
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Thanks for helping us with sorting out the paperwork for the house, time you dedicated & treating us with highest manner...
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Comment on agent fees
OK
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Yes
Sep 12,2017
Sep 12,2017
0
people found
this helpful
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Rachel is a blessing. I sold my property through Mann with Rachel. Not only did she take time on her days off to contact me regarding the sale but she worked with us to help us understand the process.
Thank you for everything!...
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Comment on agent fees
competative fees
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Jul 29,2017
Jul 29,2017
1
people found
this helpful
this helpful
Genuinely impressed by the care and attention we were shown by Jon as outgoing tenants. Considerate around viewings and attentive to our needs as we moved into our own place. Hands down the best customer service we have received from a lettings agent....
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Jul 27,2017
Jul 27,2017
2
people found
this helpful
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Jonathan is a fantastic man and very diligent as an agent. Very polite and show respect to people. Anytime available to provide help in case you need. I will love to get these type of people like Mr. Jonathan in everywhere....
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Jul 26,2017
Jul 26,2017
2
people found
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I'm thoroughly impressed with Mann (Catford Branch), and particularly with Jonathan. Within a couple of hours of speaking to him for the first time we had viewed the property and put our deposit down (even giving us tea & cakes in his office). I felt like ...
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Comment on agent fees
More expensive than other agencies I've used in the past
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Scott Matthews
(30)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:27 PM 19/07/2017 by jon claustres
