100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
40% lettings fee satisfaction
Latest Reviews
29th Aug 2020
reviewed by 'Louis'
3rd Sep 2019
reviewed by 'Julie'
29th Jul 2018
reviewed by 'Johnna'
4th Aug 2016
reviewed by 'Appalled!'
Opening Hours
Address
Langford Russell
19-23 Masons Hill
Bromley South
Kent
BR2 9HD
020 8315 5544
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £763,000 | £763,000 |
| Lettings | 50% | 40% | £1,150 | £7,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 2 | 1 | 1 | 1 | 1 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Aug 29,2020
Aug 29,2020
0
people found
this helpful
this helpful
Recently used Langford Russell to let out my property - huge mistake. Hands down the worst service I’ve received from any agent....and that’s saying something. The lack of professionalism and efficiency from the property management team has been absolutely astounding with the ...
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Sep 03,2019
Sep 03,2019
0
people found
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We initially asked 3 estate agents to value our house and went for the one that said they could bring in the best results and the highest price. We had very disappointing results and decided to appoint a joint agent. The additional agent was Langford Russell ...
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Jul 29,2018
Jul 29,2018
0
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Mel was very helpful when we needed to acquire the flat at nexus appartments and made the process easy for us....
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Jul 08,2017
Jul 08,2017
0
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Langford Russell were very helpful throughout the entire process of buying the house. We had multiple viewings and they accommodated us at all times. Very responsive and the entire process was handled professionally by Ben, Abbie and Paul. All questions and queries were answered in ...
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Comment on agent fees
N/a
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Feb 02,2017
Feb 02,2017
1
people found
this helpful
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There's a lot of discussion at the moment about letting agents fees being too high. The last budget proposed legislation to counter what some letting agents charge for what amounts to a bit of photocopying. Langford russell earned every single penny of my tenancy fee.
...
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Comment on agent fees
Earned every single penny!
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Feb 22, 2017
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Thanks Deb for your comments and good luck in your new home. ...
Aug 04,2016
Aug 04,2016
1
people found
this helpful
this helpful
Appalling service. Was initially informed that there would be a £250 holding deposit to take a rental property off the market, only to be told the very next day that it would be £500. After part paying the deposit on a Saturday and then calling on the ...
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Comment on agent fees
Scandalous!
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Sep 05, 2016
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I am sorry that you have not been completely satisfied by the service you received from our branch. If you would like to contact me directly, I will see what I can do to rectify matters. Andrew Roberts [email protected] or 02083156922 ...
Oct 12,2014
Oct 12,2014
1
people found
this helpful
this helpful
Absolutely unhelpful rude staff. They never answer on emails, phone calls. Never call back. They promise to finish a contract but in my case they try to finish it 2 months simple rent contract. After one month they send me a standart contract and absolutely ignored ...
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What agent could do to change your mind?
They have to change all staff or teach them how to work.Attached Filesnbsp;
Comment on agent fees
I did the contract by myself because the staff just ignored all my points but I had to pay them. It's really dissappointed!
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Feb 18,2014
Feb 18,2014
4
people found
this helpful
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We had terrible time going through letting process from which we finally pulled out. At first negotiator was pleasant and very helpful, once we agreed things started to fall apart.
First I was sent s ¢â‚¬Å“Statement of Account¢â‚¬Â which included massive £294 end of tenancy cleaning ...
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May 03,2013
May 03,2013
2
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Having had problems with the progress of the sale of my property I contacted Chris Salt the Branch Manager of Langford Russell in Bromley. He promised to resolve these issues I had with my buyers solicitor and broker. True to his word he managed to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
