Herne Hill, London, SE24
5/5, 125 reviews
97% recommended
95% sales valuation accuracy
97% sales fee satisfaction
60% lettings valuation accuracy
99% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.



From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.

We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

Opening Hours
Address

Keating Estates Ltd
17 Norwood Road
Herne Hill,London
Greater London
SE24 9AA
020 8674 8884

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £100,030 £1,250,000
Lettings 60% 99% £1,127 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 68 4 18 0 28 0 2 0
Areas covered
  • SE21
  • SE24
  • SW3
  • SW2
  • SE11
  • SW4
  • SE17
  • SW9
  • SE23
  • SW11
  • SE4
  • SW12
  • SE8
  • SW8
  • SW16
  • SE27
  • SW17
  • SE15
  • SE5
  • SE22
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Latest Properties
Images & Videos

“A great job by Sebastian...”

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Jan 10,2022
Minithumbup
Gemma
By: 'Anna'
Jan 10,2022
0 people found
this helpful
Sebastian helped us with selling our flat in Herne Hill and buying our house in West Norwood. He did a great job - he always kept us up to date, communicated things clearly and generally made what can be a painful process a lot easier. ...
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“Clear communication and quick responses...”

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Nov 22,2021
Minithumbup
David
Dwayne
By: 'Ian'
Nov 22,2021
0 people found
this helpful
Sophia has been very helpful with sorting out all the paperwork for our new flat. Very much appreciated the clear communication and quick responses, made it all very easy!...
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“Sophia was very helpful and completed everyth......”

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Nov 13,2021
Minithumbup
Katerina
By: 'Joash Lawrence'
Nov 13,2021
0 people found
this helpful
Sophia was very helpful and completed everything quickly and smoothly. Keatings have been very professional throughout - from helping us find a flat initially, to signing. Definitely recommend over other estate agents in london. Thanks Sophia!...
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“Holly was really helpful :)...”

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Nov 08,2021
Minithumbup
David
Dwayne
By: 'Howard'
Nov 08,2021
0 people found
this helpful
Holly was really helpful when we were making an offer for a rental property. She was really responsive, and she guided us through the offer process....
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“Great Service by Sophia...”

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Oct 30,2021
Minithumbup
David
Katerina
By: 'Toby'
Oct 30,2021
0 people found
this helpful
Cannot Fault the Service: Despite a rushed process within the occupation period, Sophia was exceptionally efficient within her role, enabling us to move in on the specified date despite some delays on the way - she was happy to get in touch and answer questions. ...
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“Not being based in London attempting to rent ......”

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Oct 22,2021
Minithumbup
Dwayne
David
By: 'Paige'
Oct 22,2021
0 people found
this helpful
Not being based in London attempting to rent has been difficult so far, but we found the right place and Holly helped us through the process really easily from a far....
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“Holly help me and my house mate find our perf......”

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Oct 20,2021
Minithumbup
Katerina
Dwayne
By: 'Sam & Will'
Oct 20,2021
0 people found
this helpful
Holly help me and my house mate find our perfect home. She made the whole process an absolute breeze and I couldn’t recommend her more! 5/5 ⭐️...
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“Sophia has been very helpful with our moving...”

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Oct 18,2021
Minithumbup
Katerina
David
By: 'jada'
Oct 18,2021
0 people found
this helpful
Sophia has been very helpful with our moving process, and patient. Although she was not our letting agent she went above and beyond and most communications were done with Sophia rather than Holly, and it had been a very pleasant and streamlined experience. We are ...
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“Thankyou Sophia...”

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Sep 28,2021
Minithumbup
By: 'Charlee'
Sep 28,2021
0 people found
this helpful
Sophia was super helpful and communicative with jelping myself and 2 others complete the process of moving to a new flat. She was always quick to respond and made things as easy as possible. Thankyou Sophia...
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“We recently moved into a flat renting with Ke......”

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Sep 27,2021
Minithumbup
By: 'Anastasia & Harry'
Sep 27,2021
0 people found
this helpful
We recently moved into a flat renting with Keating and it was been a good experience; both Eilis and Sophia were friendly, helpful and kept us well informed throughout the process. They responded quickly to our queries and made it all run quite smoothly. We ...
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“We had a great experience with Holly. she was......”

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Sep 12,2021
Minithumbup
Dwayne
By: 'Ellie'
Sep 12,2021
0 people found
this helpful
We had a great experience with Holly. she was very quick in her responses and professional. Thank you for all your help!...
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“Holly is fantastic and I couldn't have asked ......”

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Sep 08,2021
Minithumbup
Dwayne
By: 'Eilis'
Sep 08,2021
0 people found
this helpful
Holly is fantastic and I couldn't have asked for a better service. She had a lot of patience with us and kept us updated throughout the full process! Nothing is ever too much trouble for her and I thank her very much for all she ...
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“Sophia & Eilis were really helpful and great ......”

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Sep 07,2021
Minithumbup
By: 'Beth & Verity'
Sep 07,2021
0 people found
this helpful
Sophia & Eilis were really helpful and great with any questions we had. Both lovely to work with and would definitely get in touch with them if looking for a new property in the future....
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“Holly was an excellent representative of Keat......”

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Aug 27,2021
Minithumbup
Dwayne
By: 'Esther May Parker'
Aug 27,2021
0 people found
this helpful
Holly was an excellent representative of Keatings. She got back to us incredibly quickly regarding a property we were interested in. She was able to show us the flat and when we wanted to make an offer she guided us through very easily and we ...
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“Holly was absolutely fab at helping to secure......”

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Aug 26,2021
Minithumbup
David
By: 'Ellie'
Aug 26,2021
0 people found
this helpful
Holly was absolutely fab at helping to secure us a flat, she was always quick to respond and helpful with any queries, would highly recommend!...
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“Holly has been incredibly helpful in our movi......”

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Aug 17,2021
Minithumbdown
Dwayne
By: 'Ciara'
Aug 17,2021
0 people found
this helpful
Holly has been incredibly helpful in our moving process, the whole way through. She's happy to answer any questions or queries....
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“Fab Service...”

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Aug 17,2021
Minithumbup
Sonny
By: 'Felicity'
Aug 17,2021
0 people found
this helpful
Holly was great and so communicative with us when dealing with our new property. Super friendly and easy to talk to!...
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“Sophia was very quick to respond to emails an......”

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Aug 12,2021
Minithumbup
Dwayne
By: 'Matthew'
Aug 12,2021
0 people found
this helpful
Sophia was very quick to respond to emails and her communication was very clear throughout the process. She was happy to respond to any questions that we had and ensured that our move-in ran smoothly....
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“Sophia helped us in dealing with all the pape......”

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Aug 11,2021
Minithumbup
Dwayne
By: 'Holly'
Aug 11,2021
0 people found
this helpful
Sophia helped us in dealing with all the paperwork and administrative processes with our flat. She was always really friendly and approachable as well as going above and beyond to help with any issues we had. She was always more than happy to help the ...
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“Very helpful and great communication...”

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Aug 11,2021
Minithumbup
By: 'Tom & Marya'
Aug 11,2021
0 people found
this helpful
Holly was absolutely fantastic. The communication was great and she was really helpful in finding us such an amazing flat....
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“Holly has been great in helping us find and s......”

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Jul 23,2021
Minithumbup
Dwayne
By: 'Sophie'
Jul 23,2021
0 people found
this helpful
Holly has been great in helping us find and secure a new flat. Would definitely recommend to anyone looking in South West London. Thanks Holly!...
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“5*****...”

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Jun 25,2021
Minithumbup
Dwayne
By: 'Elysia'
Jun 25,2021
0 people found
this helpful
Sophia was so lovely and approachable throughout our move, really understanding and informative about any concerns and genuinely personable and nice to speak to!...
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“Holly's a superstar! She was incredibly helpf......”

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Jun 22,2021
Minithumbdown
Sonny
By: 'Nisi'
Jun 22,2021
0 people found
this helpful
Holly's a superstar! She was incredibly helpful and we're looking forward to moving into our new flat. Thanks for all your help Holly!...
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“Holly was superb from the very beginning...”

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Jun 20,2021
Minithumbup
By: 'Jamie'
Jun 20,2021
0 people found
this helpful
Holly was superb from the very beginning of the entire process right through to the end. A first-rate Lettings Negotiator who was punctual, informative, and personable. Holly's outstanding client care, exceptional work ethic, and bright and positive attitude really made this a stand-out experience that ...
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“Sophia was really helpful in getting our tena......”

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Jun 15,2021
Minithumbup
Dwayne
By: 'Emma'
Jun 15,2021
0 people found
this helpful
Sophia was really helpful in getting our tenancy sorted, we had a troublesome landlord and she helped us get out of a hole with him to secure our property in such a short time period. We all really appreciate her help with this and love ...
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“Sophia was very helpful with my flat hunt. Sh......”

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Jun 07,2021
Minithumbup
By: 'Scott'
Jun 07,2021
0 people found
this helpful
Sophia was very helpful with my flat hunt. She was quick to respond to emails and it made the process of moving easy....
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“Sophia was extremely kind and helpful in gett......”

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Jun 06,2021
Minithumbup
David
By: 'Nick & Hannah'
Jun 06,2021
0 people found
this helpful
Sophia was extremely kind and helpful in getting us into our new home - process was really straight forward and easy. Thanks!...
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“Holly is fab!...”

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Jun 01,2021
Minithumbup
David
By: 'Sam E-L'
Jun 01,2021
0 people found
this helpful
Holly was helpful and honest throughout the process. It's a tough time for renters after Covid but Holly really helped us both out!...
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“Holly is a star!...”

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May 29,2021
Minithumbup
Dwayne
By: 'Harry Mead'
May 29,2021
0 people found
this helpful
Holly was simply amazing. On time, well organised and down to earth. Holly was so informative and was on the ball from the moment I met her. Holly was able to answer all my questions and provide great advice as well. Thank you Holly!...
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“Sophia is the best estate agent I've ever had...”

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May 27,2021
Minithumbup
David
By: 'Charlie and Henry'
May 27,2021
0 people found
this helpful
Sophia is lovely, we were very happy with her customer service. Proving very helpful and polite, we wish her the best in her career. We would highly recommend. Many thanks again Sophia, it'll be not forgotten...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

Awards won by Keating Estates Ltd, London SE24 9AA



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Keating Estates Ltd

Branch - Herne Hill, London, SE24