96% lettings valuation accuracy
97% lettings fee satisfaction
As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you ...
show more
As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you receive a service that far outweighs the offerings from other letting agents.
Latest Reviews
Featured Review
a
reviewed by 'Richard Nayler'
16th Jun 2024
reviewed by 'Nunzio'
13th Jun 2024
reviewed by 'lucy'
12th Jun 2024
reviewed by 'Sian Storer'
11th Jun 2024
reviewed by 'Mohammed'
11th Jun 2024
reviewed by 'Fiaz'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 130 | 5 | 227 | 11 | 15 | 2 | 6 | 1 | 10 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Jul 24,2018
Jul 24,2018
1
people found
this helpful
this helpful
Matt did a great job showing us round. Love the house, Great communication with both Matt and Leanna. Fab staff. Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 24, 2018
View all comments
(1)
Hi Martin & Sarah,
Thank you so much for your review, your comments mean a lot to us here at Hannells Lettings and we are pleased that you have a moving experience with us!
Good luck in your new home!
Kind Regards,
Matt ...
Jul 24,2018
Jul 24,2018
1
people found
this helpful
this helpful
Very helpful, matt has always been contactable during the process. Referencing process was excellent. Matt was very clearly when going through the welcome pack...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 11, 2019
View all comments
(1)
Hi Jodie, Thank you for your kind words regarding us here at Hannells Lettings. We really appreciate your feedback. Kind Regards Hollie Clayton. ...
Jul 17,2018
Jul 17,2018
1
people found
this helpful
this helpful
Quick process, would recommend. Newly moved to the area and the guys were helpful and helped with a quick time from first contact to moving date....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 16, 2018
View all comments
(1)
Thank you for your kind words Les. We hope you settle in your new home! Kind Regards Hollie and the rest of the team at Hannells. ...
Jul 13,2018
Jul 13,2018
1
people found
this helpful
this helpful
Great service with prompt communication and very helpful. Flexible viewings giving good advice on local area and schools. Matt is awesome...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30, 2018
View all comments
(1)
Thank you for your kind comments Rob, please let us know if there is anymore we can help you with. Kind Regards Hollie and the Team at Lettings. ...
Jun 07,2018
Jun 07,2018
1
people found
this helpful
this helpful
From the start of me looking for a property both Matt and Leanna were always happy to help in every way possible. Brilliant and thankyou ð...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 15, 2018
View all comments
(1)
Thank you for taking the time to write such a positive review. Please let me know if you need anything else. Kindest Regards Hollie and the team at Lettings. ...
Apr 16,2018
Apr 16,2018
5
people found
this helpful
this helpful
All I'm going to say is this woman is amazing.
Sorted everything out and always responded to phone calls and emails. Very stressful time for us both. Thank you so much ð...
read full review
read full review
Was this helpful?
Yes
Yes
May 01, 2018
View all comments
(2)
Everyone I have spoke to and dealt with at hannels have been amazing and that includes you Hollie xx ...
Apr 14,2018
Apr 14,2018
4
people found
this helpful
this helpful
Eliza is very professional and very helpful! And has made our experience of moving in easy, we are ecstatic about our new home.
SHE NEEDS A PROMOTION!...
read full review
read full review
Was this helpful?
Yes
Yes
May 01, 2018
View all comments
(1)
Thank you for your kind words about Eliza. I am glad to hear you love your new home, please let me know if you need anything in the future. Kind Regards Hollie and the Team Lettings. ...
Apr 10,2018
Apr 10,2018
3
people found
this helpful
this helpful
I recently had an issue with a property. I would like to thank Sam Prime who managed to resolve and defuse a difficult situation and arrive at a satisfactory outcome for all concerned.
Sam would always responded to my telephone calls and e-mails promptly
The ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 24,2018
Mar 24,2018
4
people found
this helpful
this helpful
Had a viewing at a property with Eliza, she was so helpful and honest with everything. Ended up going ahead and letting the property i viewed with Eliza and i am so happy with everything. It puts your mind at rest that you have a ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 27, 2018
View all comments
(1)
Thank you for your lovely comments. I am glad we found you the perfect property to let. If you ever need anything else, please don't hesitate to let us know. Many thanks Hollie and the Team at Lettings. ...
Mar 13,2018
Mar 13,2018
4
people found
this helpful
this helpful
A letting agent, as most Landlords will know, is the difference between an early grave and a successful, stress free business. Heather Furber consistently goes above and beyond and has set my new benchmark for all other agents. Heather appreciates the importance of good communication ...
read full review
read full review
Comment on agent fees
Good value for the fee.
Was this helpful?
Yes
Yes
May 01, 2018
View all comments
(1)
Thank you for your review Ash. Your kind words mean a lot to everyone here at Lettings. Please let me know if you need anything else in the future. Kind Regards Hollie and the Team at Lettings. ...
Mar 12,2018
Mar 12,2018
3
people found
this helpful
this helpful
Having decided to let one of my properties I contacted Hannels on a whim.
I'm so glad I did..
Heather was my first point of contact and the whole process from start to finish has been flawless.
Heather is a joy to work with because ...
read full review
read full review
Comment on agent fees
For the quality service you receive the fees are very reasonable.
Was this helpful?
Yes
Yes
Mar 14, 2018
View all comments
(1)
Hi Jonathan,
Thank you for your lovely words about Heather. If there is anything else we can help you with, please dont hesitate to let me know. Kind Regards Hollie and the team at Lettings. ...
Mar 08,2018
Mar 08,2018
4
people found
this helpful
this helpful
Super super helpful. Came late in the day and they pulled out all the stops to get us a viewing....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12, 2018
View all comments
(1)
Thank you for your kind words Giles! Please let us know if there is anything else we can help you with in the future! Kind Regards Hollie and the Team in Lettings. ...
Feb 10,2018
Feb 10,2018
6
people found
this helpful
this helpful
Matt was very helpful throughout our moving process, and answered my emails quickly. The signing of the contracts was very efficient and informative....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07, 2019
View all comments
(1)
Hi Laura,
Thank you for taking the time to write a review. We appreciate your comments here at Hannells Lettings. Kindest Regards Hollie and the Team. ...
Jan 29,2018
Jan 29,2018
3
people found
this helpful
this helpful
I found Eliza very helpful through the process from viewing to possesion of the rented house.
All the best!
Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05, 2018
View all comments
(1)
Hi, Thank you for taking the time to write this review. We are delighted to hear we found you, your perfect property. We hope you settle in your new home. Kind Regards Hollie and the team from Lettings. ...
Jan 26,2018
Jan 26,2018
3
people found
this helpful
this helpful
I have had a long term tenant for 22 years and 3 years ago decided to go with Hannells.I have been very happy with the customer service and feedback i have received from the team at Pride Park. I would especially like to mention Samantha Prime ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 05, 2018
View all comments
(1)
Hi Tina, Thank you for your lovely review. This means so much to myself and the team at lettings that you are happy with the service you have received. We hope we can do business with you in the future! All the best and Kind Regards Hollie and the team at Lettings. ...
Jan 25,2018
Jan 25,2018
3
people found
this helpful
this helpful
All good, no issues. Good contat, direct, helpful and responsive. There is nothing in particular that i could complain about....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Dec 17, 2018
View all comments
(1)
Thank you for leaving your kind review about Jenna. We appreciate all feedback. Kind Regards Hollie Clayton and the rest of the team at Hannells Lettings ...
Jan 25,2018
Jan 25,2018
2
people found
this helpful
this helpful
Hannells have been brilliant to me and any problem, issue or questions they are always there and sort it out, hannells go the extra mile and would recommend them, the staff are really understanding but you have to be good to them too....
read full review
read full review
Comment on agent fees
As expected
Was this helpful?
Yes
Yes
Feb 05, 2018
View all comments
(1)
Hi Rebecca, It was so lovely to read your review, thank you for taking the time to write your feedback. Myself and the team was delighted to read your comments and we are all thrilled we have provided you with a service you are happy with. Kind Regards from everyone in Hannells Lettings ...
May 08,2017
May 08,2017
9
people found
this helpful
this helpful
We've been letting a property through Hannells for 9months. In month 2 we advised Hannells of crucial repairs that needed doing to the property. These are the Landlords responsibility under the tenancy agreement and the Landlord and Tenant Act. Since then the property has further fallen ...
read full review
read full review
Comment on agent fees
Don't know the landlord pays them.
Was this helpful?
Yes
Yes
Aug 18, 2017
View all comments
(1)
im sorry , but i saw picture of both the car and tile , so you are saying a slate roof tile, fell 18 ft of roof hit your car scratched it in two directions , no dent and the tile then hit a blocked paved driveway and didnt smash , whilst landing aproximately 3 ft away from the car ,ill let people make there own mind up ...
Leanna Holmes
(168)
Olivia
Chloe
Jenna Dolman
(26)
Vicky Jones
(15)
Mya
Kerrie
Emma
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:47 AM 19/09/2018 by allAgents
Awards won by Hannells, Derby DE73 6TB
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
