Hannells
4.9/5, 2906 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 97% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
166 7 251 13 1360 56 873 60 106 15
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Extremely helpful and informative from the st......”

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Jul 25,2024
Minithumbup
By: 'Charlotte'
Jul 25,2024
0 people found
this helpful
Extremely helpful and informative from the start. Wanted a quick turnaround due to finding a property we were interested in buying - couldn’t have asked for better efficiency. The whole process has been explained thoroughly to date - with someone on hand at any ...
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“Great team...”

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Jul 24,2024
Minithumbup
Mya
By: 'OHL'
Jul 24,2024
1 people found
this helpful
Mya and the team were very proactive and kept us informed all along the process. Appreciated the professional and courteous service....
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By: Benjamin Brain
Jul 24, 2024
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Hi "OHL"! Thank you for sharing your moving experience with Mya and the lettings team! We're delighted to hear that Mya and the team were proactive and kept you well-informed throughout the process. Providing professional and courteous service is our priority, and we're pleased that our efforts met your expectations. Your feedback is greatly appreciated and will be shared with the team, who will be delighted. If there is anything else we can assist you with, please don't hesitate to rea ...

“Excellent service. Offered to help beyond my ......”

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Jul 24,2024
Minithumbup
Leanna Holmes
By: 'Fran'
Jul 24,2024
1 people found
this helpful
Excellent service. Offered to help beyond my expectations and their job discription....
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“A great experience....”

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Jul 24,2024
Minithumbup
Olivia
By: 'Dave'
Jul 24,2024
1 people found
this helpful
A great experience with Olivia. She was easy to reach and always helped with any queries over our purchase. She helped get the date agreed and even when it became difficult she kept at it! Thank you....
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“Fully Recommend...”

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Jul 24,2024
Minithumbup
By: 'John'
Jul 24,2024
1 people found
this helpful
Excellent property managers for the properties that I have.. All of the contact with the office is handled quickly and efficiently. Every member of staff has been friendly and helpful too deal with. I completely recommend Hannells for property rentals management...
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By: Benjamin Brain
Jul 24, 2024
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Hi John! Thank you for your fantastic review of your moving experience with the lettings team! We're thrilled to hear that you've had such a positive experience with our property management services. The team is dedicated to providing quick and efficient service, and it's wonderful to know that every member of our staff has been friendly and helpful in your interactions with us. Your recommendation means a lot to us and we truly appreciate your kind words. If there is anything else we c ...

“Sale iof Bungalow...”

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Jul 24,2024
Minithumbup
By: 'Peter'
Jul 24,2024
1 people found
this helpful
Friendly and professional staff. Responsive and always available to help. Happy to recommend Hannells to friends and family. Only observation to note - Hannells did over value property at £250k. I thought £240k would be more accurate - in the end property under offer at £218...
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“Really informative, great at staying in conta......”

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Jul 24,2024
Minithumbup
Leanna Holmes
By: 'Bethany'
Jul 24,2024
1 people found
this helpful
Really informative, great at staying in contact and keeping us up to date, very friendly...
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“What a great service I brought a property oh ......”

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Jul 23,2024
Minithumbup
Sarah Keeling
Olivia
By: 'Glyn moody'
Jul 23,2024
1 people found
this helpful
What a great service I brought a property oh Hannells. They where all very helpful work above n beyond with everything I ask or wanted always on the other end of the phone and calling me to see if everything ok and do I did ...
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By: Benjamin Brain
Jul 24, 2024
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Hi Glyn! Thank you so much for your kind words and for taking the time to share your moving experience with Sarah, Olivia and the Mickleover tram! We're thrilled to hear that you had such a positive experience purchasing your property through Hannells. Our team, especially Sara, is dedicated to providing exceptional service and they'll be delighted to know that their efforts made the process smooth and easy for you. On behalf of the whole team here at Hannells, thanks again for your co ...

“Dealing with Hannells, and Mya Czapski-Hood i......”

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Jul 22,2024
Minithumbup
Mya
By: 'Miranda Stephenson'
Jul 22,2024
1 people found
this helpful
Dealing with Hannells, and Mya Czapski-Hood in particular has been a brilliant experience. She keeps me updated and nothing is too much trouble, always being on hand either via phone or email, would highly recommend!...
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By: Benjamin Brain
Jul 23, 2024
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Hi Miranda! Thank you so much for taking the time to leave such a wonderful review of your moving experience with Mya and the lettings team! We're thrilled to hear that your experience with Hannells and Mya has been so positive. Mya is indeed dedicated to providing excellent service, and she'll be really pleased to know that her efforts have made a difference for you. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future. If you need anything ...

“Leanna Holmes supported the renewal of our ex......”

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Jul 22,2024
Minithumbup
Leanna Holmes
By: 'Nick'
Jul 22,2024
1 people found
this helpful
Leanna Holmes supported the renewal of our existing tenancy agreement in a professional, courteous, and efficient manner. It is both comforting and pleasing to know Leanna is always there to help us. Thank you, Leanna....
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By: Benjamin Brain
Jul 22, 2024
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Hi Nick! Thank you for your kind words about your moving experience with Leanna and the lettings team! We're pleased to hear that Leanna was able to support the renewal of your tenancy agreement in a professional, courteous, and efficient manner. It's great to know that you feel comforted and supported by her assistance. We'll be sure to pass along your thanks to Leanna and she'll be delighted when she sees your comments. On behalf of the whole team here at Hannells, thank you again for sh ...

“Leanna Holmes Is absolutely fantastic, nothi......”

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Jul 20,2024
Minithumbup
Leanna Holmes
By: 'Joanne Wallis'
Jul 20,2024
1 people found
this helpful
Leanna Holmes Is absolutely fantastic, nothing is ever to much trouble for her. We always contact when we have any problems and it’s sorted straight away. All the staff are honest and trustworthy when I want a honest answer....
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By: Benjamin Brain
Jul 23, 2024
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Hi Joanne! Thank you so much for your wonderful review of your moving experience with Leanna and the lettings team! We're delighted to hear that Leanna has been fantastic and that you feel supported. Providing honest and reliable service is very important to us, and we're glad we've been able to meet your expectations. Leanna in particular will be really please to see your comments. On behalf of the whole team here at Hannells, thank you again for your comments and if you ever need anyt ...

“Hannells...”

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Jul 19,2024
Minithumbup
Alex Simpson
By: 'Sandra'
Jul 19,2024
1 people found
this helpful
First class service and can’t praise the team enough especially Alex who kept me informed throughout and went above and beyond ! 5 stars...
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By: Benjamin Brain
Jul 19, 2024
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Hi Sandra! Thank you for your kind words about your moving experience with Alex and the Littleover team! We're delighted to hear you received a first-class service from the team. Alex will be especially pleased to know he made a positive impact by keeping you informed and going above and beyond. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next ...

“I have had a great experience so far with Han......”

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Jul 18,2024
Minithumbup
Matt
Aimee Thornton
By: 'Kim'
Jul 18,2024
0 people found
this helpful
I have had a great experience so far with Hannells, they are very quick to answer any question I have had. They have made the process very smooth and easy for me. I will definitely be recommending them to family and friends moving forward. Special ...
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By: Benjamin Brain
Jul 19, 2024
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Hi Kim! Thank you so much for your wonderful review of your moving experience so far with the Chaddesden team! We’re thrilled to hear that you’ve had a great experience with Hannells. The team works hard to provide prompt and smooth service, so it’s fantastic to know we’ve met your expectations and we truly appreciate your recommendations to family and friends! Matt, Michelle, and Aimee in particular will be delighted when they see your comments about their exceptional work! ? ...

“Over the moon with our recent house sale with......”

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Jul 17,2024
Minithumbup
Nicola Barnard
Kim
By: 'Cloe'
Jul 17,2024
1 people found
this helpful
Over the moon with our recent house sale with Hannells. Everything has gone smoothly from Nicola Barnard coming out to value our property to Leah Daly for negotiating the sale and achieving our asking price! The whole process has been easy and the communication with ...
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By: Benjamin Brain
Jul 18, 2024
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Hi Cloe! Thank you so much for taking the time to leave such a positive review of your moving experience with Nicola and the Allestree team! As you've mentioned, they're a great team and really do pride themselves on delivering a top-notch service and providing great results for their clients - so they'll be really chuffed to see your comments! Pleased you liked the photos too - thanks for the mention! ;-) On behalf of the whole team, thank you for trusting Hannells with the sale of ...

“Rental Review...”

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Jul 17,2024
Minithumbup
Emma
By: 'Richard'
Jul 17,2024
1 people found
this helpful
Emma was fantastic, very good and fast communicator. No issues at all....
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By: Benjamin Brain
Jul 17, 2024
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Hi Richard! Thank you for your great feedback about your moving experience with Emma and the lettings team! We're pleased to hear that Emma was fantastic and provided excellent, prompt communication - it's what the whole team there pride themselves on! And on behalf of the whole team here at Hannells, thank you again for your kind words and we hope you love your new home! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“International move...”

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Jul 16,2024
Minithumbup
Emma
By: 'Emily'
Jul 16,2024
1 people found
this helpful
We are moving internationally and Emma has been a great support. Communication has been clear and timely, and has helped us to feel confident even with many moving pieces. Thanks for your guidance....
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By: Benjamin Brain
Jul 17, 2024
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Hi Emily! Thank you for your kind review of your moving experience with Hannells Lettings! We're thrilled to hear that Emma has been a great support during your international move. Clear and timely communication is key, and we're glad Emma was able to provide that and help you feel confident throughout the process. We'll be sure to pass your comments on to Emma, who will be delighted, and if you need any further assistance, please don't hesitate to reach out. On behalf of the whole team h ...

“Emma was extremely helpful throughout the who......”

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Jul 16,2024
Minithumbup
Emma
By: 'Alex Hawkins'
Jul 16,2024
1 people found
this helpful
Emma was extremely helpful throughout the whole renting process. She answered any and all questions we had very quickly. I would highly recommend Hannells lettings if you are looking to rent in Derby....
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By: Benjamin Brain
Jul 17, 2024
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Hi Alex! Thank you for your fantastic review of your moving experience with our Lettings team! We're delighted to hear that Emma provided such helpful and prompt support throughout your renting process and your high recommendation means a lot to us. If you need any further assistance, please don't hesitate to get in touch. On behalf of the whole team here at Hannells, thank you again for your kind words and we hope you enjoy your new home! All the very best, Benjamin Brain Sales & M ...

“Emma was very helpful every step of the way. ......”

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Jul 16,2024
Minithumbup
Emma
By: 'Clarissa'
Jul 16,2024
1 people found
this helpful
Emma was very helpful every step of the way. Would definitely recommend Hannells....
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By: Benjamin Brain
Jul 17, 2024
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Hi Clarissa! Thank you for your wonderful feedback about your moving experience with the Lettings team! We're thrilled to hear that Emma was so helpful throughout the process. Your recommendation means a lot to us (and Emma!) and if you ever need any further assistance, please feel free to reach out. On behalf of the whole team here at Hannells, thanks again for your kind words and we hope you enjoy your new home! All the very best, Benjamin Brain Sales & Marketing Director Hanne ...

“Letting with Hannells...”

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Jul 16,2024
Minithumbup
Mya
By: 'Jorge'
Jul 16,2024
1 people found
this helpful
Mua from Hanneks was very supportive during all the application process for a rental home, quickly and professionally answering all the question and making me aware when something could be missing in the references process....
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By: Benjamin Brain
Jul 17, 2024
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Hi Jorge! Thank you so much for your kind words about your moving experience with our Lettings team! We’re delighted to hear that Mya provided you with the support and professionalism you needed throughout your application process. Ensuring a smooth and efficient experience for our clients is the team's top priority, and we’re glad to know that Mya was able to assist you effectively. If you need any further assistance, please don’t hesitate to reach out. On behalf of the whole team ...

“From booking the viewing for the property, my......”

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Jul 15,2024
Minithumbup
Mya
By: 'Laura'
Jul 15,2024
1 people found
this helpful
From booking the viewing for the property, mya’s customers service was incredible, she was super helpful with the process and had great communication!- as a first time buyer she made me feel at complete ease and super helpful with everything I needed to ...
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By: Benjamin Brain
Jul 16, 2024
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Hi Laura! Thank you so much for your wonderful review of your moving experience and for highlighting Mya's incredible customer service. We're delighted to hear that she was super helpful throughout the process and that her great communication made you feel at ease as a first-time buyer - and it'll really make her day when she sees your comments! It's fantastic to know that our entire office could contribute to a friendly and professional experience for you. Your kind words truly motivate t ...

“Great agents everything went smoothly quick a......”

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Jul 12,2024
Minithumbup
Mya
Jo Riggott
By: 'John Mason'
Jul 12,2024
0 people found
this helpful
Great agents everything went smoothly quick and efficient kept updated throughout thankyou...
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By: Benjamin Brain
Jul 12, 2024
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Hi John! Thank you for your wonderful review of your moving experience with Mya, Jo and the Chaddesden team! We're pleased to hear that everything went smoothly and efficiently. Keeping our clients updated throughout the process is a top priority for the Chaddesden team, and we're glad to know we met your expectations. Your feedback is highly appreciated, and we look forward to assisting you again in the future when it's time for your next move! If you need any further help, please don't h ...

“York Road...”

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Jul 11,2024
Minithumbup
Mya
Aimee Thornton
By: 'Katherine'
Jul 11,2024
0 people found
this helpful
All the staff have been lovely and friendly Always helpful and regularly keep in touch . Everyone has been supportive with my search for a property and with the purchase of my new house . Highly recommend Hannells thank you ....
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By: Benjamin Brain
Jul 12, 2024
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Hi Katherine! Thank you so much for your kind review of your moving experience with Mya, Aimee and the Chaddesden team! We're thrilled to hear that the staff have been lovely, friendly, and consistently helpful throughout your property search and purchase process. Your recommendation is greatly appreciated, and we're delighted to have been able to support you in finding and purchasing your new home. Should you need any further assistance, please don't hesitate to reach out. Thank you on ...

“Very helpful professional and caring team goi......”

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Jul 11,2024
Minithumbup
Jo Riggott
Aimee Thornton
By: 'Joanne'
Jul 11,2024
0 people found
this helpful
Very helpful professional and caring team going above and beyond...
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By: Benjamin Brain
Jul 12, 2024
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Hi Joanne! Thank you for your wonderful review of your moving experience with Jo, Aimee and the Chaddesden team! We're delighted to hear that you found the team helpful, professional, and caring. Going above and beyond for their clients is definitely what they strive for, so it's gratifying to know we met your expectations. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property. Your feedback is greatly appreciated, and we look forward to serving y ...

“Fantastic service from start to finish. From ......”

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Jul 11,2024
Minithumbup
Aaron Curd
Rebecca Mills
By: 'Eliza Tudgay'
Jul 11,2024
1 people found
this helpful
Fantastic service from start to finish. From Rebecca doing a valuation on our property to George doing the photos to then Aaron doing the negotiating we could not fault there service in any way. we will definitely use Hannells again and recommend there service. Thank ...
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“Fantastic service from start to finish. From ......”

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Jul 11,2024
Minithumbup
Aaron Curd
Rebecca Mills
By: 'Eliza Tudgay'
Jul 11,2024
1 people found
this helpful
Fantastic service from start to finish. From Rebecca doing a valuation on our property to George doing the photos to then Aaron doing the negotiating we could not fault there service in any way. we will definitely use Hannells again and recommend there service. Thank ...
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By: Benjamin Brain
Jul 12, 2024
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Hi Eliza! Thank you so much for your fantastic review of your moving experience with our Chellaston team! We're thrilled to hear about your positive experience with Hannells, and it's wonderful to know that Rebecca, George, and Aaron provided you with excellent service at every stage of the process. Your recommendation means a lot to us, and we're delighted to have been a part of your property journey. Should you need any assistance in the future, please don't hesitate to reach out. Ob ...

“The service we received from emma and the oth......”

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Jul 10,2024
Minithumbup
Emma
By: 'Curtis'
Jul 10,2024
1 people found
this helpful
The service we received from emma and the other members of Hannells letting agents were beyond what I expected, they were so helpful from the application all the way to getting the keys to the house. I am so happy and grateful for the service ...
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By: Benjamin Brain
Jul 11, 2024
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Hi Curtis! Thank you for your wonderful review of your moving experience with the Hannells Lettings team! We're delighted to hear that Emma and the rest of our team exceeded your expectations and provided such helpful service throughout your rental process. Once again, thank you for your positive comments and wishing you many happy memories in your new home! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Hannell's have been awesome. As a new landlor......”

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Jul 10,2024
Minithumbup
Emma
Olivia
By: 'Rev'
Jul 10,2024
2 people found
this helpful
Hannell's have been awesome. As a new landlord with them they have led us through the process and been so helpful....
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By: Benjamin Brain
Jul 11, 2024
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Hi Rev! Thank you so much for your kind words and positive review of your moving experience with Emma, Olivia and the Hannells lettings team! We're thrilled to hear that your experience as a new landlord with Hannells has been no less than awesome! The team there strives to provide the best support and guidance throughout the process, and it's wonderful to know that they've been helpful to you. On behalf of the whole team here, thank you for trusting Hannells with the management of your pr ...

“Hannells have been very helpful from the begi......”

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Jul 09,2024
Minithumbup
Lauren Taylor
By: 'Leah'
Jul 09,2024
1 people found
this helpful
Hannells have been very helpful from the beginning, Lauren has been really easy to communicate with and has answered all our queries....
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By: Benjamin Brain
Jul 09, 2024
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Hi Leah! Thank you for your kind words about your moving experience with Lauren and the Littleover team! We're pleased to hear that you found them helpful from the start. It's great to know that Lauren was easy to communicate with and could answer all your queries too and she'll be delighted to see your feedback. If you need any further assistance, feel free to get in touch. We're here to help! All the very best, Benjamin Brain Sales & Marketing Dirtector Hannells - A Moving Experi ...

“Sharon was very professional, not pushy at al......”

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Jul 09,2024
Minithumbup
Sharon
By: 'Suf'
Jul 09,2024
1 people found
this helpful
Sharon was very professional, not pushy at all. A very friendly service and happily answered all questions we had along with queries about other properties in the same area...
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By: Benjamin Brain
Jul 10, 2024
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Hi Suf! Thank you for your wonderful review of your moving experience with Hannells! We're thrilled to hear that you had a positive experience with Sharon and our Alvaston team. They really do strive to provide a friendly, professional, and informative service, and it’s great to know that Sharon was able to assist you effectively without being pushy! Your feedback is very much appreciated, and we're glad that all your questions and queries were addressed. If you need any further assistan ...

“All excellent. Thank you to the whole team bu......”

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Jul 08,2024
Minithumbup
Alex Simpson
By: 'Elizabeth'
Jul 08,2024
1 people found
this helpful
All excellent. Thank you to the whole team but especially Alex whose communication has been awesome!...
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By: Benjamin Brain
Jul 08, 2024
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Hi Elizabeth! Thank you for your fantastic review! We're delighted to hear that you had an excellent experience with Alex and our Littleover team. A special thank you for highlighting Alex's exceptional communication skills—we'll be sure to pass on your kind words to him. On behalf of the team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move! All the very best, ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:14 PM 24/09/2018 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE73

Derby, DE21

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73


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Hannells